The mechanic on the day was 5 star, but when it came for the AA to take my payment was a complete nightmare. Pending status for 7 days coultn't get the money back in to my account till the eighth day... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I find it very difficult going to a garage and not feel intimidated. I chose a home service so it was a 1 to 1 where I would not be so anxious. My mechanic today was Michael Rogers, honestly he was th... Leggi di più
Service itself was fine. However, I never received a call in the morning to let me know of a general time slot like they said. Afternoon appointments also state before 4pm, and they came at 5:10pm. Wh... Leggi di più
L'azienda ha risposto
Easy to book, appointment with 2 days at a very reasonable price. The technician called to say they were on the way and kept me informed through the work, which took just under 2 hours. The vehicle wa... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su AA Car Care
Scritti dall'azienda
AA Car Care
Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.
Car care that comes to you
- Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
- No dropping your car at a garage or rearranging your day around an appointment
- We look after your car while you get on with the things that matter
Simple, clear pricing
- You’ll see the price for your booked work upfront
- If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
- We’ll only carry out additional work once you’ve approved it
Quality you can trust
- Work is carried out by trained AA Mobile Mechanics
- Parts and labour are backed by a 12-month or 12,000-mile guarantee
- Our Mobile Mechanics are backed by 120 years of motoring expertise
Easy online booking
- Book online in just a few simple steps
- Choose a date and available arrival window that works for you
- Manage your car care without the usual garage admin
AA Car Care. 120 years of expertise, now on your driveway.
Informazioni di contatto
Regno Unito
- theaa.com/car-care/mobile-mechanics
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I will definitely use AA services again…
I will definitely use AA services again & will get AA to put my car through it's mot Ian phoned on the of my major service & 15 minutes when he was on his way as per AA said when Ian Woods came he went through everything with me Ian is a credit to your company
Regards George Evans
Great service and price.
Great service and price. Professional mechanic, turned up on time and completed the job. Will use the service again.
Excellent for at home repairs.
Had Dylan out to change brake pads on my bmw. Friendly happy chap, worked well. No issues at all. Would definitely recommend and would book again. 10 out of 10.
Booking was easy online and cheapest I could find too.
Potrebbe usare l'IA per rispondereMostra di più
Not as efficient as I hoped
Text messages were not in line with service booked. Driver arrived then left saying he couldn’t see my car. I called him to come back. Job went well and left clean.

Risposta di AA Car Care
The booking process needs some work as…
The booking process needs some work as they are not fulfilling the bookings therefore had to reschedule my initial booking I had.
On the actual day the mechanic came to do my repairs he was very polite and very thorough with his work. He explained what he was doing and how long it would take. Overall all the mechanic was exceptional but the booking wasn’t
Great service when arrived …
The only down side was the wait from 8am to 11.50.
The mechanic was exceptional he carried out his duties with care & attention. He was so so helpful.
Josh needs to be paid double great guy the car is running well.
Mobile mechanic stated he did not have…
Mobile mechanic stated he did not have the tools to finish the job so only fitted one side brake disc and pads. Told me he had informed his office who would call me to organise completion. No call ever came and was charged for the job stating it was completed. So now have to find a garage to complete the job at extra cost. Very poor service

Risposta di AA Car Care
Excellent professional service
Excellent professional service, very polite and helpful technicians who completed work quickly and without mess
Bad communication - cost me time and money
Booked for a pre 12 o'clock arrival, so I booked the morning off from work - nobody turned up until 215pm. Therefore, lost my whole working day waiting. No communication. Also, your team member did not have all the required kit on his van - for the driveway service - again booked as a driveway service.

Risposta di AA Car Care
Booked morning service before 1200;
Booked morning service before 1200;
Told he was coming at 0930.tried phoning all morning told slight delay.
Turned up at 14.30 no apologies what so ever
Would never use again or tell my friends to use them
The worse service ever

Risposta di AA Car Care
Very professional
Brakes done at my home for a very reasonable price , turned up when they said and done the job professionally.
It would have been 5 stars but when I…
It would have been 5 stars but when I booked the service I was told payment would not be taken until the service was completed,it was taken two days before.It didn't make any difference to me but some people are on a tight budget
Booked a Fault Finder service for £99…
Booked a Fault Finder service for £99 on Saturday after the engine fault light came on on my way to my daughter’s. Long journey hone next day and was worried about doing it without a diagnostic check first. I didn’t know any local garages so was very relieved I could book this service with the AA (especially as a breakdown customer). They were due to come out between 1-8pm. They phoned at 5pm to cancel because the mechanic had an emergency. So 3 hours before the time-slot expired their one mechanic had an emergency that would last at least 3 hours. Left me in the lurch completely because at that time I couldn’t book an alternative! The new slot was Tuesday so had to request the refund option. Extremely disappointed and now have to wait up to 24 days for a refund. Found a local garage service to come on Sunday luckily, only £60 and I didn’t have to pay them in advance. Would never try AA service again as can’t be relied on to keep bookings made and paid for in advance and in full.

Risposta di AA Car Care
Excellent service.convenient and very…
Excellent service.convenient and very nice man turned up on time.
Easy to book. Very professional service
Easy to book, appointment with 2 days at a very reasonable price. The technician called to say they were on the way and kept me informed through the work, which took just under 2 hours. The vehicle was test driven to ensure working properly and the technician explained what to do if further problems became apparent. Very professional service.

Risposta di AA Car Care
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