The mechanic on the day was 5 star, but when it came for the AA to take my payment was a complete nightmare. Pending status for 7 days coultn't get the money back in to my account till the eighth day... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I found the price to be competitive for the work I asked to be quoted for online. Website was easy to use and was easy to specify what I needed doing. On the day the man who arrived to carry out the w... Leggi di più
I find it very difficult going to a garage and not feel intimidated. I chose a home service so it was a 1 to 1 where I would not be so anxious. My mechanic today was Michael Rogers, honestly he was th... Leggi di più
Service itself was fine. However, I never received a call in the morning to let me know of a general time slot like they said. Afternoon appointments also state before 4pm, and they came at 5:10pm. Wh... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su AA Car Care
Scritti dall'azienda
AA Car Care
Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.
Car care that comes to you
- Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
- No dropping your car at a garage or rearranging your day around an appointment
- We look after your car while you get on with the things that matter
Simple, clear pricing
- You’ll see the price for your booked work upfront
- If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
- We’ll only carry out additional work once you’ve approved it
Quality you can trust
- Work is carried out by trained AA Mobile Mechanics
- Parts and labour are backed by a 12-month or 12,000-mile guarantee
- Our Mobile Mechanics are backed by 120 years of motoring expertise
Easy online booking
- Book online in just a few simple steps
- Choose a date and available arrival window that works for you
- Manage your car care without the usual garage admin
AA Car Care. 120 years of expertise, now on your driveway.
Informazioni di contatto
Regno Unito
- theaa.com/car-care/mobile-mechanics
4,5
Eccellente
216 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good communication from Matt.
Good communication from Matt.
Arrived a little later than expected but called to let me know.
Very friendly, approachable mechanic.
Got on with the job straight away gave me an estimated time of how long it would take.
Explained what he had done when finished.
Highlighted a problem that I needed to be aware of.
Very pleased with the service and how easily and efficiently it was carried out.
2 ottobre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Great communication and arrived on…
Great communication and arrived on time. Friendly mechanic who treated me and my car with respect. Thoroughly impressive service
2 ottobre 2026
Risposta di AA Car Care
We're delighted to hear about your experience, Dave. Thank you for sharing this feedback, we really appreciate your 5 stars.
Poor communication
Poor communication, you cancelled original date then no communication then turned up 2 hours early, operative complete lack of knowledge of my car didn’t even know how many cylinders it had, sent me emails and texts around 15 in total, a totally confusing experience which I will not repeat. Unable to reset the idrive to say service complete, car still says service required
3 ottobre 2026
Risposta di AA Car Care
Hi Mrs Hobday, we're sorry to hear about your experience. If you can reach out to us directly, our team can help review this and look into any concerns further. We hope everything did manage to get sorted.
Starter motor change at home
The mechanic, Niall was excellent; as ever with AA: friendly, polite, efficient. We had some problems in that the garage sent the wrong part three times, so it took a while to get the job done, but Niall went the extra mile to find ways of getting it done without me having to spend too much time at home waiting.
2 ottobre 2026
Risposta di AA Car Care
Hi Steve, thanks for your feedback and we're really pleased to hear how Niall helped. We hope everything has since been sorted.
The most convenient car service ever.
Being able to have the car serviced at home was so convenient and the price was very reasonable. Harry from the AA was super nice and really knew what he was doing. Arrived really promptly and kept me informed all the way through. 1st class.
2 ottobre 2026
Great experience and will definitely…
Great experience and will definitely use them again
2 ottobre 2026
Great mechanic - Reza
So easy to book. Kept updated throughout. Reza called me 15 minutes before arriving. Carried out a major service on my driveway. No fuss just super efficient service and a great mechanic! Highly recommend
2 ottobre 2026
Excellent service
From booking to the engineer was faultless, couldn’t recommend enough.
2 ottobre 2026
Risposta di AA Car Care
We're delighted to hear about the service you received, Glynn. Thanks for sharing.
Professional service.
2 ottobre 2026
Arrived within the allotted time…
Arrived within the allotted time period. Did ring once prior to arrival. Polite and courteous. Got on with the job. I felt very satisfied, Safe and secure. Job well dome. Car now running exceptionally well.
1 ottobre 2026
Risposta di AA Car Care
Just what we love to hear 😊🚗.
All good arrived on time.Got on with…
All good arrived on time.Got on with the job straight away nice guy,completed work, took car for a test drive no problem.
2 ottobre 2026
Great service…
Overall my experience was great and very straight forward. The mechanic had been delayed beyond the agreed time slot but when I contacted the helpline they identified and addressed the issue with my needs in mind. I would certainly use the service again
2 ottobre 2026
Risposta di AA Car Care
We appreciate you taking the time to share your feedback. We are happy to hear that your overall experience was positive and smooth. We acknowledge that our technician arrived later than scheduled, but we are glad our support team resolved the situation promptly and prioritized your needs. Thank you for your review.
Gentleman was friendly and efficient
Gentleman was friendly and efficient, was a pleasure meeting him, a credit to your staff
Regards
J
2 ottobre 2026
Service
Service, professional and courteous. Time of appointment was changed twice but I was kept informed and was also contacted when hw wS on the way.
1 ottobre 2026
Superb
Ease of booking the service at my home, the great price, great servicing by the individual and excellernt feedback.
Will definitely use again.
2 ottobre 2026
Risposta di AA Car Care
We're thrilled that your service went so smoothly, Stephen 🥰🔧.
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