Went on the internet to hget my old ringtones back on iphone after theyy were removed by an update. Nothing seemed to work until I tried Waltrpro, Also was able to load a few files of mp3s on the ph... Leggi di più
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Scopri cosa dicono le persone
I am very satisfied with the customer service. When I had a problem. They responded immediately and always helped to solve it. I would like to thank the entire team from Softorino
L'azienda ha risposto
I've been a client for many years and everything has been perfect. Their software (the one I use is Waltr 2) really helps me organise my videos on my iPad, and every now and then I change computer and... Leggi di più
L'azienda ha risposto
Complete nightmare. Bought PC World promotion bundle of all apps after being assured by Softorino transfer of music from iPad to mac was supported. Could not activate software for over 24 hrs becaus... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Softorino creates the best software and easiest iTunes alternatives for pushing music, videos, books, ringtones & more into iPhone.
Informazioni di contatto
Stati Uniti
- softorino.com
4,5
Eccellente
441 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great software and responsive customer…
Great software and responsive customer service.
16 febbraio 2026
Non scritta su invito
Risposta di Softorino
Thanks Marty. Short and sweet, I like it 🙂
Glad the software works well for you and that support delivered. That’s exactly how it should be!
Softorino YouTube Converter -great for education!
I use Softorino YouTube Converter to download educational YouTube videos to show to my classes. I find it much easier to download a video and add to my slide presentation than to have a link, which then takes you out of your slides and then to YouTube. This makes it seamless and had improved my lessons dramatically! It's a great tool to use!
13 febbraio 2026
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Risposta di Softorino
Thomas, this is amazing to read! Using Softorino YouTube Converter Pro for classes is such a smart use case. Keeping everything inside your slides makes a huge difference for flow and focus.
Really glad it’s helping your lessons.
Prompt help
Prompt help. Softorino was quick to help me with a problem with one of their apps, YouTube Converter Pro.
Always helpful! Fast and friendly service!
15 febbraio 2026
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Risposta di Softorino
Stan, thank you! Fast and friendly is the goal every single time 🙂
Glad we could help with Softorino YouTube Converter Pro.
Excellent Product and Support Team
Softorino tools are extremely helpful for me as I create custom gifts for friends and create videos. I often use the YouTube converter for projects, and it works perfectly!
The support team is responsive and helpful! I highly recommend Softorino to anyone, especially if they dabble in creative video or audio projects!
14 febbraio 2026
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Risposta di Softorino
Drew, this is so good to read.
I love that you’re using Softorino YouTube Converter Pro for creative projects. That’s exactly what it’s built for. Download, create, bring ideas to life.
And thank you for the kind words about support. I’ll make sure the team sees this. Really appreciate the recommendation!
I love this app and it's team!
I love this app and the team at Softorino is always very helpful
13 febbraio 2026
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Risposta di Softorino
Jane, that means a lot! Hearing that you love the app and the team tells me we’re doing things right. We’ll keep showing up and helping whenever you need us. Thanks for being with Softorino.
I am so impressed with the level of support and expertise.
I am so impressed with the level of support I have received. It was courteous, prompt and knowledgeable. It does not hurt either that the product is outstanding and worthwhile. I will absolutely recommend it.
2 febbraio 2026
Non scritta su invito
Risposta di Softorino
Thank you for this, GRFL! Courteous, prompt, knowledgeable. That’s the bar we set for ourselves every day. I’m especially glad the product itself feels worthwhile to you.
Your recommendation truly means a lot.
Great attention by customer service
I’ve been using Softorino for a few years now and although I don’t use all of their apps I can personally recommend their after sales customer service. Any advice or small query is immediately attended to. I would certainly encourage anyone to use the choices that Softorino offer for phones, pads & laptops. Excellent service.
11 febbraio 2026
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Risposta di Softorino
40 reviews. That’s legendary, Loopy lu! 🙂
Staying with us for years and still taking the time to highlight support says everything. We don’t take that lightly. We’ll keep doing our best for you.
When i have a problem it is always…
When i have a problem it is always fixed promptly, great service
11 febbraio 2026
Non scritta su invito
Risposta di Softorino
Terry, this really means a lot. If something breaks, we fix it. That’s how we work. Thank you for trusting us and for taking a minute to share this.
I was experiencing a software issue and…
I was experiencing a software issue and contacted Support. They responded immediately and were aware of the issue and already working on it. Shortly thereafter they sent me an e-mail that the issue was resolved with a software update. The update did indeed fix the problem!
12 febbraio 2026
Non scritta su invito
Risposta di Softorino
Richard, I truly appreciate you writing this. Our team moves fast when something goes wrong, so I’m really glad the update solved it for you. Thanks for sticking with us.
Very poor product and service
Purchased for the ability to download videos on a MacBook Pro. I got an error message even after downloading and resetting a couple of times. Reached out for help, nothing after several
Emails. Then asked for a refund and again nothing. Eventually after another email and threat that I would get this refunded through my credit card provider, it was cancelled and refunded today. Very poor service and very disapointed.
12 febbraio 2026
Non scritta su invito
Risposta di Softorino
Roger, I’m sorry to hear about your experience. We've requested your email so we can contact you as soon as possible to help improve the experience you've had. That’s not the standard we aim for. You can also write directly to support@softorino.app so we can properly review what happened and make sure everything is handled correctly. We’d really appreciate the chance to look into this for you.
Risposta di Softorino
David, I love this. Short and straight to the point. I’m happy the app delivers what you expected. That’s exactly why we build these tools.
Risposta di Softorino
Olivier, merci beaucoup. We care a lot about our relationship with users, so your words genuinely matter. Thank you for your trust.
Softorino has always had amazing…
Softorino has always had amazing products!
I ran into a bug where I couldn't properly install one of the apps so I called upon their support team.
They were amazing. I felt they really cared about my problem and wanted to resolve it as much as I wanted to.
1 febbraio 2026
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Risposta di Softorino
Hi Alfa! Thank you so much for the kind words. It really means a lot to hear this. I’m glad our team was able to help and stick with the issue until it was fully sorted.
Great app and support!
I love the app Folder Colorizer and when I had a question the softorino support answered super kind and handled my issue smoothly.
26 gennaio 2026
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Risposta di Softorino
Hi F.D.! Thanks a lot for the kind words. We’re really happy you’re enjoying Folder Colorizer and that our support could help you out. Always here if you need anything.
Awesome support for an awesome app
Awesome support for an awesome app. Great company to deal with. Excellent experience all the way around.
25 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi Paul! Thank you so much. This really means a lot to us. Glad everything went smoothly and that you had a great experience.
Great apps and excellent support
Great apps and excellent support. I have been using softorino for over 5 years on Mac and windows.
26 gennaio 2026
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Risposta di Softorino
Hi Ronnie! Thanks for being with us for so many years. We really appreciate your trust and are happy to hear the apps and support are serving you well on both Mac and Windows.
They solved my problem
25 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi B Dennis! Glad to hear that. Happy we could help and get things sorted for you.
The response was swift
The response was swift. Although it got resolved almost by itself, the attention given by the support team was amazing.
23 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi Guido! Thanks for sharing this. We’re glad the team could jump in quickly and give you the attention you deserved.
As always
As always, the customer service is top-notch.
Special thanks to Chloe.
22 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi Serg! Thank you for the kind words. We’ll be sure to pass this on to Chloe. She’ll really appreciate it.
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