Went on the internet to hget my old ringtones back on iphone after theyy were removed by an update. Nothing seemed to work until I tried Waltrpro, Also was able to load a few files of mp3s on the ph... Leggi di più
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Scopri cosa dicono le persone
I am very satisfied with the customer service. When I had a problem. They responded immediately and always helped to solve it. I would like to thank the entire team from Softorino
L'azienda ha risposto
I've been a client for many years and everything has been perfect. Their software (the one I use is Waltr 2) really helps me organise my videos on my iPad, and every now and then I change computer and... Leggi di più
L'azienda ha risposto
Complete nightmare. Bought PC World promotion bundle of all apps after being assured by Softorino transfer of music from iPad to mac was supported. Could not activate software for over 24 hrs becaus... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Softorino creates the best software and easiest iTunes alternatives for pushing music, videos, books, ringtones & more into iPhone.
Informazioni di contatto
Stati Uniti
- softorino.com
4,5
Eccellente
441 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
As I had had a trial before and forgot…
As I had had a trial before and forgot about it, I couldn’t have another so they suggested I use a different email, which I did. Submitted the new email and all OK and was able to have another trial.
17 marzo 2026
Non scritta su invito
Risposta di Softorino
Hi! Glad we could help you get back into the trial. Thanks for giving it another shot. If you need anything while using it, just reach out.
Terrific customer service
Terrific customer service! I'm very impressed with the very quick response and efficient resolution. I'm very appreciative of the help. Softorino is an excellent company!
17 marzo 2026
Non scritta su invito
Risposta di Softorino
Hi Brian! Really appreciate this. Happy our team could help you quickly. Thanks a lot for the kind words.
Very Helpful and Responsive
Every time I faced installation challenges, they responded immediately to help me out.
15 febbraio 2026
Non scritta su invito
Risposta di Softorino
Hi Hani,
Really glad our team could help you get past the installation issues. Thanks a lot for the kind words. If anything comes up again, just reach out.
Softorino's Waltr is wonderful and…
Softorino's Waltr is wonderful and works like a charm and the company's responsiveness to user queries is top notch.
7 marzo 2026
Non scritta su invito
Risposta di Softorino
Hi Saundra,
Love hearing this. Glad WALTR is working great for you. Thanks for the kind feedback.
Billing issue: resolved!
They worked to get back to me for a billing issue. I like that.
2 marzo 2026
Non scritta su invito
Risposta di Softorino
Hi Jace,
Thanks for the review. Billing issues are never fun, so I’m glad the team could get it sorted.
My issue got resolved quick and easy
My issue got resolved quick and easy. Have been using their product (WALTR PRO) for years and cant live without it
5 marzo 2026
Non scritta su invito
Risposta di Softorino
Hi Dave! Love hearing this! If you’ve been using WALTR PRO for years, that means a lot to us. The goal was always simple… make file transfers to iPhone actually easy.
Really glad the issue got solved quickly. Thanks for sticking with us!
The activation key given didn’t work in…
The activation key given didn’t work in putting the apps into service. I kept getting an error message after entering the key. I sent several emails to the 24/7 tech support but got no replies. Several days later they finally sent an email saying everything had been reset. I was now able to activate any use all of the apps.
Apparently getting customer problems fixed is not a priority for the 24/7 tech support. BUT, when it came time to purchase the license and apps, payment went through fast and easy. No error messages!
4 marzo 2026
Non scritta su invito
Risposta di Softorino
Hi Paul,
Sorry you had to deal with the activation issue and the wait. Glad everything is working now. If anything like this happens again, please reach out to our support team at support@softorino.com, and we’ll take care of it.
Risposta di Softorino
Hi Rouven! Short and sweet, love it!
Really happy you’re enjoying the apps and the support. That’s exactly what we try to build… simple tools and real help when you need it.
Thanks for taking the time to leave a review.
I asked for advice on how to cancel a…
I asked for advice on how to cancel a subscription I no longer need and the reply confirmed this had been done for me.
4 marzo 2026
Non scritta su invito
Risposta di Softorino
Hi Douglas! Glad the team could help with that quickly.
Subscriptions should never feel confusing or hard to cancel, so we’re always happy to take care of it right away when someone asks.
Thanks for the review!
Bought the program
Bought the program, but was unable to get a positive result, transferring my music. They honored their warranty And my money was refunded without hesitation.
16 febbraio 2026
Non scritta su invito
Risposta di Softorino
Hi Blaine! Thank you for giving the app a try and for mentioning the refund experience.
Sometimes things just don’t work the way someone expects, and in those cases we always prefer to refund quickly instead of creating frustration.
Really appreciate the fair feedback.
Des soucis pour installer le logiciel…
Des soucis pour installer le logiciel en windows 11 et beaucoup de persévérance pour m'aider et trouver LA solution..MERCI John
7 febbraio 2026
Non scritta su invito
Risposta di Softorino
Hi Brigitte! Merci beaucoup pour votre message!
Windows installations can sometimes behave differently depending on the system, so I’m really glad John stayed with you until the solution was found.
Thanks for your patience and for taking the time to leave this review.
Takes Extra Time to Explain To A dementia suffer
Always responds promptly and, in my case, as a Dementia sufferer, takes extra time to ensure I understand the issue and their solution
25 febbraio 2026
Non scritta su invito
Risposta di Softorino
Hi Keith! Thank you for sharing this. It really means a lot.
Our support team always tries to slow things down and explain things clearly when needed. Everyone deserves patience and proper help.
I’m very glad the team could support you.
Responsive company
I had a problem logging in to my profile. They fixed the issue with the login very quickly.
A responsive and capable company!
18 febbraio 2026
Non scritta su invito
Risposta di Softorino
Hi Dirk,! Login issues can be annoying, so I’m glad the team managed to fix it quickly.
Thanks for calling us responsive, that’s exactly the experience we want people to have when something goes wrong.
Appreciate the review!
Fabulous experience
Had a problem with an app, e-mailed the support department and got an instant response. Very impressed and very pleased!
23 febbraio 2026
Non scritta su invito
Risposta di Softorino
Hi Mark! That’s so good to hear. When something goes wrong, you just want a fast answer and a real fix. I’m glad the team jumped in right away and took care of you. Thanks for trusting us.
They quickly responded to my concern…
They quickly responded to my concern about being double bliied (probabaly my fault) ! Great work!
18 febbraio 2026
Non scritta su invito
Risposta di Softorino
Hi Alan! Really appreciate you saying that. Billing mix-ups can be annoying, so I’m happy we cleared it up quickly for you. If anything ever looks off, just reach out. We’ll sort it.
Excellent app
The top app for folder color change, and their support is awesome.
21 febbraio 2026
Non scritta su invito
Risposta di Softorino
Hi Ahmed! Love this. Folder Colorizer is such a simple idea, but when it clicks, it really clicks. And great support should always come with it. Thanks for being with us.
IM VERY HAPPY WITH UNIVERSAL SOFTORINO…
IM VERY HAPPY WITH UNIVERSAL SOFTORINO PROGRAMS SPECIALY WITH YOU TUBE CONVERTER PRO
17 febbraio 2026
Non scritta su invito
Risposta di Softorino
Virgilio, this made my day! Really glad you’re enjoying Universal License, and especially Softorino YouTube Converter Pro 🙂
If you ever need help or have ideas on how we can make it even better, just tell us.
Excellent Customer Service
Excellent Customer Service from a highly reputable, and customer focussed company!
18 febbraio 2026
Non scritta su invito
Risposta di Softorino
Ray, thank you for the kind words.! We truly care about support, so hearing this means a lot. If you ever need anything at all, we’re here.
Tried the free trial and the product…
Tried the free trial and the product was great, decide to pay for it and cant get it to work, nowadays when you buy something you expect it to work straight way, or at least have some support. They claim to have a 24/7 support, all a lie. For a tech company you expect it work better than this.
I emailed as requested and I still haven't hear it from you. Its funny that you have the time to reply to reviewers but cant be bother helping your customers.
14 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi Elen! I’m really sorry to read this. That’s definitely not the experience we want you to have.
We’ve already asked for your details so we can locate your purchase and see exactly what’s going on, but we haven’t received the info yet. Please reach out to support@softorino.app with your order email and device details, and we’ll jump on it right away.
We do provide 24/7 support, and we’re happy to help you get everything working properly.
Let’s fix this.
I had a problem migrating iRingg to a…
I had a problem migrating iRingg to a new Mac. I wrote the support and got help almost immediately.
Thanks a lot, it was surprisingly quick!
👍👏
Pal
17 febbraio 2026
Non scritta su invito
Risposta di Softorino
Pál, thank you 🙌
Migrating to a new Mac should be smooth, so I’m glad the team was able to help quickly. Appreciate you taking the time to write this!
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