Went on the internet to hget my old ringtones back on iphone after theyy were removed by an update. Nothing seemed to work until I tried Waltrpro, Also was able to load a few files of mp3s on the ph... Leggi di più
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Scopri cosa dicono le persone
I am very satisfied with the customer service. When I had a problem. They responded immediately and always helped to solve it. I would like to thank the entire team from Softorino
L'azienda ha risposto
I've been a client for many years and everything has been perfect. Their software (the one I use is Waltr 2) really helps me organise my videos on my iPad, and every now and then I change computer and... Leggi di più
L'azienda ha risposto
Complete nightmare. Bought PC World promotion bundle of all apps after being assured by Softorino transfer of music from iPad to mac was supported. Could not activate software for over 24 hrs becaus... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Softorino creates the best software and easiest iTunes alternatives for pushing music, videos, books, ringtones & more into iPhone.
Informazioni di contatto
Stati Uniti
- softorino.com
4,5
Eccellente
441 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Complete nightmare and false advertising
Complete nightmare. Bought PC World promotion bundle of all apps after being assured by Softorino transfer of music from iPad to mac was supported. Could not activate software for over 24 hrs because codes were not sent to Softorino. Had multiple dwnld and activation issues to finally get apps loaded. Most are useless. The one I needed, AltTunes for Mac is not available "coming in future". Wasted my time and $. Company rep lied to me.
22 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi Brent! Sorry about this. That sounds really frustrating, and we get why you’re upset.
We’d like to take a proper look at what happened and help you sort this out. Please contact us at support@softorino.app, or reply to the email you already got from us, so we can check your case and see what went wrong. We’re happy to help and try to make this right for you.
WORST activation system and VERY LATE support
UPDATE 01/28/2026: I increase the review to 3stars, because 8 days later, support finally replied and after some emails issue was resolved after 10days. However I still think relying only on an email without the possibility to login directly is not a solid solution for activations.
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Maybe apps are nice. I use it only for Colorizer in Windows. I have the Universal License and I am a customer since 2018. I have always had issues with their Activation System. I am waiting for hours for an email to arrive to manage my account. This is outreageous.
Now I am waiting for days.
Support is NEVER ANSWERING. Just a notification that they received my email request.
The WORST activation system by far.
Suddenly it asks me to activate AGAIN. And now I am unable to reach my account because their email with the "magic link" to reach my account, never arrives and their support NEVER responds.
18 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi Maya! We’re really sorry for the frustration this caused and for the long wait you experienced. That’s not the experience we want any long-time customer to have, especially someone who’s been with us since 2018.
Our support team will reach out to you directly as soon as possible to help resolve the activation issue and make sure you can access your account without further delays. Thank you for your patience and for updating your review. We truly appreciate you sticking with us while this gets sorted.
Failure to launch
I was in constant, constant, and constant contact with Softorino for 4 months trying to get the new version of SYC PRO to work. The new version is an operational departure from the previous version that I was used to. Clearer instructions on how to operate the product is necessary to avoid frustration for both the user and the support team which was very diligent and patient in trying to enable the product.
19 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi David! Thanks for sharing this and sorry for the frustration you went through. We really appreciate your patience and the kind words about our support team.
We’d love to look into your case more closely and help get everything sorted for you. Could you please share the email address you used when contacting us, or reach out directly to our support team at support@softorino.app? That way we can review your setup and guide you step by step to resolve this as effectively as possible.
Looking forward to helping you get SYC PRO working the way it should.
Softorino is a great software
Softorino is a great software. I would definitely recommend it.
13 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi JC, thanks a lot for your great feedback! Really happy to hear you’re enjoying Softorino software :)
Helpful customer support
I have had a lot of difficulties with activating the software and still don't understand why I am sometimes prompted to re-activate it when the license is still active. However, the support did a great job and explained all the steps to activate it.
14 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi Miriam! Thanks for sharing this. Activation can be confusing at times, so I’m really glad our team could explain everything clearly and get you set up. If anything comes up again, just let us know 🙂
The answers you recieve are very…
The answers you recieve are very helpfull, so it’s easy to solve any problems that you have by using or activating the apps!
13 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi Reinier! Thanks a lot for the kind words. Happy to hear our answers helped you solve things quickly and easily.
The Softorino team always comes through
The Softorino team always comes through with the right solution to keep the apps working!
12 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi Alan! Really appreciate this. Glad the team could find the right solution and keep everything working for you.
I love the VERY useful software that…
I love the VERY useful software that Softorino offers and have really used it a lot over the years, and continue to use it now… I really think their software collection is a “must have”.
Also, when it comes to needing support, they’re ready to help promptly as needed. Thanks for a great experience when I needed help 🙂
8 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi Christine! This is great to read. Thanks for using our apps for so long and for the kind words about our support team. Happy we could help when you needed it 🙂
Risposta di Softorino
Hi Julia! Thanks for the feedback. Glad we could help quickly and leave you satisfied.
Great support from Darnell who was…
Great support from Darnell who was quick to respond and resolve my issue. Softorino make great apps that helps me in my part time business
6 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi Kerry! Thanks for sharing this. I’ll make sure Darnell sees your kind words. Really happy the apps help you with your business.
Class Act.
I didn't need Softorino's software any longer but got charged with an auto renewal subscription. I cancelled the subscription and Softorino refunded my subscription fee which I appreciated a lot.
6 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi Ed! Thanks for your understanding. Glad we could sort this out quickly and make things right.
Risposta di Softorino
Hi Kyle! Thanks for the review. Happy we could reply quickly.
quick and friendly support
quick and friendly support
great experiences with customer service!
28 dicembre 2025
Non scritta su invito
Risposta di Softorino
Hi Jordy! Thanks a lot. Great to hear you’ve had good experiences with our support team.
Solution over time
Although I understand the need to be sure whoever is Activating a license is a paid subscriber, I found the process confusing. It took several days of downloading and activating the wrong program, and asking for support before finally getting what I needed. An exchange of screenshots was the magic key to the final solution to my particular problem.
5 gennaio 2026
Non scritta su invito
Risposta di Softorino
Hi Anna! Thanks for the detailed feedback. The setup can feel confusing at first, so I’m glad the screenshots helped get everything sorted in the end. Appreciate your patience.
Super Great Support12
I requested on-line help and described the symptoms I was experiencing with connecting my new iPhone to my existing iRingg app. I mentioned that everything worked great until I got a new iPhone. With the information I provided to Cloe, she provided me with an explanation why I was experiencing problems and the remedy to solve my problem. Followed her instructions and everything is working great again.
30 dicembre 2025
Non scritta su invito
Risposta di Softorino
Hi Ron! Thanks for sharing this. New phones can change things, so I’m glad Chloe could explain what was going on and help you get everything working again.
My request was acted on in a timely…
My request was acted on in a timely manner. No issues.
26 dicembre 2025
Non scritta su invito
Risposta di Softorino
Hi Brian! Thanks for the review. Glad everything was handled quickly.
service
Last week, I could no longer use my YouTube converter without knowing why. Was it the upgrade of my iMac, or was it the upgrade of the Softorino YouTube Converter, or could it be another reason? I will never know. I then sought the help of the Softorino team, and after some back-and-forth emails with the team, I was able to use my converter again. I have nothing but praise for the Softorino team. Thank you!"
18 dicembre 2025
Non scritta su invito
Risposta di Softorino
Hi Roger! Thanks for your patience and kind words. Really glad our team could help you get back to using the app again.
Great support - on Xmas Day!
Despite the fact that my product was old, used the old one-off pricing model and wasn't readily available to install on a brand new computer, Chloe gave me the link and instructions on how to get the version I needed that would work with my serial number. And she did this on Christmas Day.
25 dicembre 2025
Non scritta su invito
Risposta di Softorino
Hi Rob! This means a lot, especially hearing this happened on Christmas Day. Huge thanks for your kind words about Chloe. Glad we could get you set up on your new computer.
Excellent customer service
I had trouble activating a free upgrade. Contacted support and received a prompt reply. The issue was solved very quickly and easily. I also received a follow up email to make certain my issue was successfully resolved. Excellent customer service. The app itself is excellent and I would highly recommend it.
12 dicembre 2025
Non scritta su invito
Risposta di Softorino
Hi Michael! Thanks a lot for the kind words. Happy to hear support helped you fast & made sure everything worked in the end. That follow-up matters to us.
Really glad you’re enjoying the app too. Appreciate the recommendation 🙌
Prompt answer from a human being. Problem resolved.
1. I received a prompt answer that resolved the problem.
2. I was able to contact a human rather than get fobbed off with an FAQ community runaround.
3. The answer was helpful and (good) personal.
15 dicembre 2025
Non scritta su invito
Risposta di Softorino
Hi Jeremy! Thanks for sharing this. Real people helping real users is exactly how we want support to feel.
Glad your issue was resolved quickly & in a personal way. We appreciate you noticing that 👍
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