Shoesrowan Recensioni 

Absolutely terrible service, took money for shoes for my elderly mother, sent emails saying my order was being processed, after 14 days and me contacting them they responded saying my item was out of stock and it would take 20 days to refund me. Dishonest practice, holding on to money of elderly for 34 days - still waiting for refund. Avoid at all costs.

I ordered Order #38983
Confirmed 28 Aug
Fulfillment status: On its way
Other BEST50083800496525

On its way
29 Aug
Confirmed
28 Aug
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Order summary
Order items
Rowan | Orthopedic Shoes for Walking
Quantity1
Rowan | Orthopedic Shoes for Walking
Black / 7.5
£39.99
£42.98 was taken from my credit card on 28th August as well.
Since then I have had about 20 marketing mails but no shoes, and now another invitation to buy more now I've had my shoes.
I want to cancel the order and have my money back. I particularly needed them when I wrote.

Take a long time to deliver. Ordered on 28th August now 8th September. No warning of this at point of ordering. Concerned about poor reviews so tried to cancel my order an hour after it was placed. This was ignored. Hope the shoes when received don't disappoint. Would not recommend this website.

DO NOT PURCHASE
I do my research when buying things, and somehow didn't come across all these awful reviews.

Ordered these for a holiday, the site says my order is fulfilled, the tracking number doesn't work, and I have no product. No way to speak to an actual human either. Don't waste your time!

Very comfortable shoes, stylish and a good fit according to the measuring instructions on the site. Delivery time as expected and quite cheap

Do NOT use this company under any circumstances.

They advertise orthopaedic footwear. The item that arrived was not as described, made with cheap material which would not provide support.

I’m going through the process of returning the items and getting a refund. This is proving convoluted to the point that I am doubtful I will get my money back.

Do not use!!!

I received a totally different colour pair of trainers than I ordered and shown on their UK website. Even the laces were dark bronze instead of a pale beige.
Very poorly made is an understatement ! The Left inner-sole with the arch support was in the Right shoe ?
Cheap look and feel and totally the wrong colour than the picture. Not a slight difference, which you may expect, but a totally different colour shoe and laces.
As a registererd UK company I could go down the Trading Standards route but I haven’t the energy.
Advertised as a UK company but they came from China. Need I say more.
Will never shop with Rowan again. Disgraceful.

AWFUL company fruadulant took a lot of money from me for items that are cheap made overseas. Nothing like they describe and show on the website. DO NOT BUY FROM THEM!! Now they won’t give my money back either and want me to accept less than a third refund back of what I originally paid for these cheap shoes. Complete scammers!

DO NOT BUY
Fake advertising, non orthopedic, no size on the shoe. Not wide fit as advertised. Took 3 weeks to arrive.
Floppy upper, soft cloth like sole. No support what so ever. Cheaply glued together material. £55
After reading the returns situation from other reviwers, i am not hopeful on a resolution.
Avoid at all costs!!!

DO NOT BUY from this company. I ordered some 'wide fitting' sandals for my 90 year old Mum. Price was £29.99.
After a lengthy wait and several emails enquiring where my order was they finally arrived. Horrible cheap plastic, allegedly a size 5 but tiny, they also had a strange smell! I should have read previous reviews as it would be a complete waste of time and money attempting to send them back to China for a refund.

Terrible quality and customer service is awful.
Poorest quality footwear i have ever received.

I cancelled a pair of shoes in an order I placed in June - this was acknowledged by Rowan the same day and they said the shoes were no longer on my order and I would be refunded. Over ten weeks later I have still not received my money back despite an exchange of emails and I have little faith that they will ever do so. Avoid this dishonest company! I feel so cheated .......

Received my order on Monday on looking at these sandals they are very lightweight which I was glad about I haven’t worn them yet but I have had then inside of the house and seems comfortable

Wrong shoe size send. Received after 3 week wait. Customer service is shocking and non UK based. The quality of the shoe is awful and not as advertised.

I was very dubious having bought a pair of shoes from another very similar (if not the same) company. They came within a reasonable amount of time (about 2 weeks or so). My expectations weren't high and they weren't disappointed. Cheaply made but look nice. Moderately comfortable and I have weird feet. It's a shame because they are nice looking shoes but so cheap. If they upped the quality they could charge more and sell more.

Poor quality shoes from China they present themselves as if they were a top high street store far from it a shoe which is £6/9 pound at Temu. Don't waste your money I have been trying to get a return /refund I have had no response but they continue to send me offers to buy more crap.
Don't Waste Your Money SCAM

Their shoe size are rubbish they say they are wide fitting rubbish they might fit very small feet but the size is ordered size 5 wide fitting where very narrow. Trying to send them back is joke the address is so long you will need a very large label in one word avoid at cost .

Agree with the negative reviews. Communication is with a bot. So dont bother.

Feel great. Comfortable and light to wear.

***** SCAM *****
There isn't a zero star rating which is a shame. Shoes took ages to arrive and then didn't fit. A return option was offered or keep the goods and receive 40% refund - what is the point of that ? It would cost me £40 to be left with a pair of shoes I can't wear !!
Returns to spurious address in China - not that it mention they come from China on their quite professional looking website.

An absolute farce - DO NOT BUY FROM THIS SELLER