It’s a condition of making a reservation that you set up a Link Stripe account and hand over your credit card details. Link Stripe then follows your online purchase activity and autofills your cr... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Auf keinen Fall hier reservieren, ich möchte eine Reservierung stornieren (5 Tage vorher) aber wenn man auf cancel klickt kommt Stornierung nicht möglich. Nur die Telefonnr des Lokals. Ich fürchte das... Leggi di più
The system can't cope with demand. It takes an age to load. I made a booking but realised it was for the wrong number of guests. The booking confirmation had a link to manage the booking, but it ca... Leggi di più
At $25.00 a head with a 24 hour cancellation requirement, I’ve avoided this reservation system at every turn. Today O booked a reservation on what I thought was Google only to get a notification from... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
SevenRooms is a guest experience and retention platform that helps hospitality operators unlock the full revenue potential of their data. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences, and, ultimately, bring guests back. The full suite of products includes: reservation, waitlist and table management, online ordering, review aggregation and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Harrods, Hilton Hotels, The Langham London, MGM Resorts International, Mandarin Oriental Hotel Group, Bloomin’ Brands, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, The Wolseley Hospitality Group, JKS Restaurants, Live Nation and Topgolf. www.sevenrooms.com
Informazioni di contatto
N/A, 10011, New York, Stati Uniti
- hello@trysevenrooms.com
- sevenrooms.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
SEVENROOMS platform offers the most…
SEVENROOMS platform offers the most convenient reservations experience – easy to use, highly functional, and backed by a quick and efficient service support team. It’s the best platform I’ve ever used!
Grow with Sevenrooms
Sevenrooms has proven to be an invaluable asset for our restaurant operations. The sophistication of its reservations management is matched by the advanced marketing capabilities it offers. The software's intuitive setup process facilitated a smooth integration into our workflow. Noteworthy is the exemplary support team – prompt, well-versed in their product, and consistently demonstrating a high level of professionalism. Sevenrooms is an exemplary solution for any restaurant seeking efficiency and robust functionality.
They set us up for success with a…
They set us up for success with a custom interface to regulate our bowling lane reservations and it has been a huge boost to our efficiency.
Bruce
GM Vernon Lanes Louisville KY
Great and excellent
CBCo Brewing
I recently visited CBco brewing in Cowaramup. The food and service was excellent and the drinks are local. Well done and I will be back soon.
Charged me $100 despite cancelling 21 minutes later.
I made a same-day booking via SevenRooms but cancelled via phone 21 minutes later due to illness. Despite the restaurant accepting the cancellation so shortly after it was made, the system still took $100 off my card. The restaurant stated they could neither stop this nor reverse it until a more senior manager returns to work. Technically, the cancellation fee is compliant with the policy (as the booking was made within 24-hours) but you'd think a restaurant would be able to override the system in certain cases -- apparently not.
Its easy to manage
Its easy to manage and maximize the business capacity.
It has all the necessary analysis and reports to review the business.
would be great if universal credit card adding system and SMS system developed for Saudi Arabi.
SevenRooms is simply the best...
The SevenRooms system offers options to suit a multitude of requirements for venues.
And, the Support Team are always available to provide advice, and share additional updates.
Best experience in town
Great time! The dancers were amazing. The new stage lighting was Insane, but Lexi and Cristian were the best and made our experience one to remember!!
Glitchy and support sucks
I've used them before a few months ago and had no issues. However twice this month, a restaurant that is not in my vicinity, that I had never heard of had two bookings from my email. The confirmation came from seven rooms booking system. I contacted seven rooms as it sounded like a software bug or glitch. However on both occasions the support just said I needed to contact the restaurant it was none of their concern. They had no interest in seeing what the issue was, when one of their restaurants are getting incorrect bookings you would expect them to care.
Make reservations I have never make…
sevenrooms spams you
I made a reservation for a restaurant that used sevenrooms. Days later, a bunch of other restaurants near me had me on their mailing list blowing me up, clearly sevenrooms either sells or gives your email out to other restaurants. Being spammed daily having to unsubscribe from each restaurant one at a time... Very annoying and will not be making reservations for a restaurant that uses sevenrooms again
Seven rooms share my data on the dark web
I have been notified by a third party data/web security company that seven rooms has shared my email address on the dark web.
Preto in Colchester. An outstanding place to eat
We went to preto in Colchester. We were amazed at the standard and quality of the food on offer beautifully cooked and full of flavour and beautifully presented . To include a salad bar, like nothing we have experienced . Plenty of choice vegetables included . The staff were friendly and very helpful in explaining hiw their menus work . The premises were very clean and clutter free. Most importantly was the price for the standard of the exceptional cuisine the price did not break the bank quite u expensive compared to some eateries we have tried We will certainly be going back and we would encourage you all to give these premises a try we promise you you will not be disappointed.
John And Amanda
My data was included in a Seven Rooms…
My data was included in a Seven Rooms data breach in December 2022. Seven Rooms are legally required to notify me that my data has been breached, I found out via a 3rd party data breach search. Over 400GB of customer data was sold to hackers. Since then I've received over 100 spam emails every day - I knew my data had been breached but wasn't sure where from until now. Thanks Seven Rooms...
makes my job more difficult as a host
i am a hostess at a restaurant, and sevenrooms has consistently only made my job far more difficult. the system is slow, inefficient, and is far too time consuming to use as any form of helpful tool in mapping out tables & managing reservations.
20€ pour annulation de réservation à…
20€ pour annulation de réservation à restaurant...?
Arnaque. A éviter.
An over-complicated booking platform…
An over-complicated booking platform that constantly sending out error messages to the clients, promo codes not working properly, and with too many useless and misleading automatic tags.
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