Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Don't waste your time applying for technical roles at that company. They don't hire Black people even though they are highly qualified. I applied for a remote technical job,the lady from the Czech Rep... Leggi di più

Valutata 5 stelle su 5

A great experience at The Lido in Prestwick. Erin was so friendly and attentive during our visit. She is a superstar and a great ambassador for the company. Menu is varied and caters for all tastes. A... Leggi di più

Valutata 1 stelle su 5

At $25.00 a head with a 24 hour cancellation requirement, I’ve avoided this reservation system at every turn. Today O booked a reservation on what I thought was Google only to get a notification from... Leggi di più

Valutata 1 stelle su 5

Horrible service, and it's not the first time. I'm just done! The booking page reloads each time I'm forced to use this 3rd-party service. I can't jump into another app to copy card details nor enter... Leggi di più

Dettagli dell'azienda

  1. Fornitore di servizi CRM
  2. Azienda di software

Scritti dall'azienda

SevenRooms is a guest experience and retention platform that helps hospitality operators unlock the full revenue potential of their data. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences, and, ultimately, bring guests back. The full suite of products includes: reservation, waitlist and table management, online ordering, review aggregation and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Harrods, Hilton Hotels, The Langham London, MGM Resorts International, Mandarin Oriental Hotel Group, Bloomin’ Brands, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, The Wolseley Hospitality Group, JKS Restaurants, Live Nation and Topgolf. www.sevenrooms.com


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

74 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Don't waste your time applying for…

Don't waste your time applying for technical roles at that company. They don't hire Black people even though they are highly qualified. I applied for a remote technical job,the lady from the Czech Republic I interviewed with said that she would send me a link to book the second interview. I could read in her eyes that she was lying. The next day I received an email saying that I was not selected and they have decided to go with other candidates. Fair enough, I got nothing to lose here.DO NOT APPLY.

2 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Erin is a superstar

A great experience at The Lido in Prestwick. Erin was so friendly and attentive during our visit. She is a superstar and a great ambassador for the company. Menu is varied and caters for all tastes. A must visit location when in the area.

27 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Garbage

Garbage. Credit card entry page on mobile doesn’t work, can’t confirm reservation.

10 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Buck passing

I booked an event and received a very basic receipt from sevenrooms. When I asked for a VAT receipt they said not their responsibility and to contact the venue. Venue say contact sevenrooms as they are the ones who generate receipts. Very poor communication between the two companies

15 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Abonnement frauduleux et vices cachés

À la base, je pense que l’application peut être bénéfique pour beaucoup de restaurateurs, cependant ils ne savent pas gagner de l’argent honnêtement, lorsque vous réservez un restaurant par eux, sans faire attention (conditions générales que personne ne lit et donc vice caché légalement) ils vous prendront tous les mois 49€ pour des conciergeries fantômes dont personne n’a besoin, surtout lorsque l’on vu juste réserver un restaurant. A éviter à tout prix, des procédures légales ont été entamé contre eux avec un groupe d’avocats afin de faire cesser leur activité. Privilégiez en attendant les appels téléphoniques pour réserver dans les restaurants.

3 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

I made reservations weeks ago for my…

I made reservations weeks ago for my 21yr wedding anniversary which is tonight and no one called to say hey we are canceling your reservation.I decided to call and make sure all was good only to be disappointed and all they can say is we apologize for your inconvenience

22 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Very poor customer service to support…

Very poor customer service to support the business that signed up. WATCH OUT for their contract terms worded in ways to TRAP you to stay in the contract not allowing exit and just auto renewals your subscription unreasonably.

5 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Can’t use this system as it has phone…

Can’t use this system as it has phone verification layers that simply do not work. Tells me it is sending a code to the number on record which they clearly have from the last digits. When i put the full number in for verification they tell me it does not exist. Cannot proceed with booking. I am told by friends they have the same issue. Restaurants must be losing a fortune through this hopeless mess. I assume the security layers are because of the card guaranteed no show retention fee charged by the restaurant. I assume this is why the restaurant still has full availability for a busy Saturday night.

2 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

At $25.00 a head with a 24 hour…

At $25.00 a head with a 24 hour cancellation requirement, I’ve avoided this reservation system at every turn. Today O booked a reservation on what I thought was Google only to get a notification from SevenRooms that my reservation was booked. So mad! 24 hrs ahead is not feasible for so many reasons. Won’t book anything at a restaurant that requires this again.

27 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

I wish I had seen the other reviews…

I wish I had seen the other reviews before signing up. William from SevenRooms pressured me into a contract that I deeply regret. I asked to cancel the very next day after signing, but they’ve done everything possible to trap me into a service that offers no real value.

SevenRooms is completely pointless for small businesses. I’ve had nothing but spammy emails, no meaningful bookings, and no return on investment. There are far better platforms out there like OpenTable and TheFork that actually deliver results.

I won’t be paying for a service I tried to cancel within 24 hours. Avoid at all costs.

And not to mention the manager Jamie he’s worst

1 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Useless

Useless. Kept requesting that I fill in details I had already provided and then timed me out. After the fifth failed attempt, I decided to book another restaurant.

17 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Theft of reservation deposit

I had made dinner reservation at restaurant in NYC (Hutong, if you must know) which required a credit card to secure the seats. The “cart” had indicated an advanced purchased of a dish known as “Flaming Duck”.

All my items on my bill were ACCOUNTED FOR and settled including a line that says the deposit has been RETURNED. The restaurant's FINAL bill was $507.00. The following day, I was notified by my credit card company that Sevenrooms had charged me $167.00!

I tried contacting Sevenrooms and the restaurant but both establishments are not available to pick up my calls. DO NOT DEAL WITH ANY RESTAURANTS that use SEVENROOMS. They are thieves!

3 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Awful experience

Awful experience. It makes booking a serious hassle and asks enough information to make a full data broker profile.

2 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Worst booking system ive ever tried to…

Worst booking system ive ever tried to use. Tried to book a reservation and it recommended to sign up with google, google blocked it said it was unsafe - didn’t even know google could do that. Then couldn’t go back so wasn’t able to book. Just tried to confirm a reservation, offers to add additional things but load page goes no where. Honestly the worst. I will never book the restaurant again.

7 aprile 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più