SevenRooms Recensioni 

Very poor customer service to support the business that signed up. WATCH OUT for their contract terms worded in ways to TRAP you to stay in the contract not allowing exit and just auto renewals your subscription unreasonably.

Can’t use this system as it has phone verification layers that simply do not work. Tells me it is sending a code to the number on record which they clearly have from the last digits. When i put the full number in for verification they tell me it does not exist. Cannot proceed with booking. I am told by friends they have the same issue. Restaurants must be losing a fortune through this hopeless mess. I assume the security layers are because of the card guaranteed no show retention fee charged by the restaurant. I assume this is why the restaurant still has full availability for a busy Saturday night.

At $25.00 a head with a 24 hour cancellation requirement, I’ve avoided this reservation system at every turn. Today O booked a reservation on what I thought was Google only to get a notification from SevenRooms that my reservation was booked. So mad! 24 hrs ahead is not feasible for so many reasons. Won’t book anything at a restaurant that requires this again.

I wish I had seen the other reviews before signing up. William from SevenRooms pressured me into a contract that I deeply regret. I asked to cancel the very next day after signing, but they’ve done everything possible to trap me into a service that offers no real value.

SevenRooms is completely pointless for small businesses. I’ve had nothing but spammy emails, no meaningful bookings, and no return on investment. There are far better platforms out there like OpenTable and TheFork that actually deliver results.

I won’t be paying for a service I tried to cancel within 24 hours. Avoid at all costs.

And not to mention the manager Jamie he’s worst

Useless. Kept requesting that I fill in details I had already provided and then timed me out. After the fifth failed attempt, I decided to book another restaurant.

Ce mode de paiement en ligne, fait n'importe quoi, enregistrer un paiement pour un groupe aussi important que AIRELLES devient titanesque. À fuir le groupe AIRELLES ferai bien d'être alerté, sur la faiblesse, technologique de cette réservation en ligne.

I had made dinner reservation at restaurant in NYC (Hutong, if you must know) which required a credit card to secure the seats. The “cart” had indicated an advanced purchased of a dish known as “Flaming Duck”.

All my items on my bill were ACCOUNTED FOR and settled including a line that says the deposit has been RETURNED. The restaurant's FINAL bill was $507.00. The following day, I was notified by my credit card company that Sevenrooms had charged me $167.00!

I tried contacting Sevenrooms and the restaurant but both establishments are not available to pick up my calls. DO NOT DEAL WITH ANY RESTAURANTS that use SEVENROOMS. They are thieves!

Terrible service.
For a few weeks, I keep receiving unwanted marketing material for all manner of organisations via SevenRooms. Every time I 'unsubscribe to all' I get another marketing message and find that everything has been resubscribed.

Awful experience. It makes booking a serious hassle and asks enough information to make a full data broker profile.

Worst booking system ive ever tried to use. Tried to book a reservation and it recommended to sign up with google, google blocked it said it was unsafe - didn’t even know google could do that. Then couldn’t go back so wasn’t able to book. Just tried to confirm a reservation, offers to add additional things but load page goes no where. Honestly the worst. I will never book the restaurant again.

Terrible system avoid defo. Much better systems out there

Poor. Always very slow. Does not save data. Always requires card details even for run of the mill places.

Good restaurants or any restaurant which cares about its customers' experiences should avoid.

THIS IS HORRIBLE. WTF.

I never have issues when booking with other services such as Open Table but seven rooms is beyond impotent. Everything posted by other reviewers is spot on. I canceled my reservation at Catch specifically because they use this piece of crap reservations disservice. I will no longer book reservations at restaurants who use this company!

Truly terrible booking system! Tried to book table for 4 on Mr Fogg for cocktails. Tried to select the right time but their stupid, intrusive cookie settings kept popping up and blocking selection. When I finally got to entering my credit card details, I couldn't book because again the stupid cookie settings popped up together with details of how to book for larger groups, so couldn't click on 'book' which I assume was the next step, but couldn't see because it was blocked by all the other sh**t. No scrolling option so in the end didn't book. Mr Fogg have lost out on a booking for 4!

System doesn't work on safari - you are a booking platform - your ONLY function is to work for anyone trying to book!! I now actively AVOID restaurants who use seven rooms!

What an absolute peice of techie garbage!
I was charged for a restaurant unknown in the same city m, when i had booked at another location. Rookie stuff by a supposedly global platform. Not acceptable and after a nice evening to get billed snd then leave some nasty messages at the local office of SevenRooms, it left a bad taste in my mouth! To the credit of the other restaurant, they handled themselves well.
Calling is easy enough. I will never use this system again! Absolute garbage!!!

Seven Rooms refuses to send me emails to confirm that I've booked restaurants. This is causing real problems considering that a fair % of London restaurants use Seven Rooms. I've complained to Seven Rooms and was told to deal with the restaurants instead. It's nothing to do with, or in the control of, the individual restaurants. Seven Rooms has refused to investigate. I am getting very frustrated by this. It seems very unfair. I've checked my email settings and there's no block on their emails my end.

The system doesn’t rven work!
Wasted 15 minute; can’t press “Submit”.
Buggy software!