SDL Surveying Recensioni 

1611
•
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

They were polite turned up within the 2 hour time slot and explained everything well had a quick look around and advised we would get results back within a couple of days. One good thing would be if y... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The surveyor was very efficient, took no time at all and her visit didn't feel invasive/intrusive. Very friendly lady and the valuation was over and done with after 10 mins! Super easy.

L'azienda ha risposto

Valutata 5 stelle su 5

My mortgage provider used this survey to perform a valuation so I didn’t use them directly but had some questions about the survey. Emma answered immediately (on a Saturday as well) and went abov... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

If the SAS were going to use a surveying company to remortgage Stirling lines they’d use SDL Surveying. They sent a seasoned trooper who stormed my semi going through the building like the lads did... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Perito immobiliare
  2. Geometra professionista
  3. Perito valutatore immobiliare

Scritti dall'azienda

Established in 1989, SDL Surveying is the UK’s largest independent provider of mortgage valuations. It works with most major lenders in the UK, managing c.208,000 valuations per year. Alongside lender valuations, the business also provides RICS-approved home surveys for independent customers. If you require one of these services, please get in touch today. Alternatively, if you require any further assistance relating to a valuation or home survey that we've already completed, please contact us at customerrelations@sdlsurveying.co.uk.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(1611)

253 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A very professional surveyor

A very professional surveyor. Arrived within the time specified.
Would definitely recommend your company

5 agosto 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Thank you for leaving a review Mrs Randle!

It's great to hear that you found the surveyor to be professional and were pleased with the overall service you received.

Kind Regards,
SDL Surveying

Valutata 5 stelle su 5

Very pleasant experience

Very pleasant experience. Thank you

4 agosto 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Thanks for leaving a review Paul, we're happy to hear that you were pleased with the service!

Kind Regards,
SDL Surveying

Valutata 5 stelle su 5

The surveyor was very professional but…

The surveyor was very professional but extremely personable as well. He arrived on time and delivered the valuation results the same day as he said he would. I am very pleased.

3 agosto 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Hi Liuba,

It's great to hear that you found the surveyor to be professional and personable. We're glad that he was able to deliver the report to you on the same day.

Thank you for taking the time to leave a review!

Kind Regards,
SDL Surveying

Valutata 5 stelle su 5

No issues at all

Helpful team when providing reply’s for a time slot. Valuer arrived in the given time slot and was friendly and professional

30 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Hi Victoria,

We're glad to hear that you were happy with the help the team provided and that you found the surveyor to be friendly and professional.

Thank you for leaving a review!

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

Great service

Great service. Turned up on time and was very helpful.

28 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Thanks for leaving a review Ian! We're happy to hear that you're pleased with the service you received.

Kind Regards,
SDL Surveying

Valutata 5 stelle su 5

All good

Nice guy, arrived at time communicated and was pleasant and efficient

24 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Thanks for leaving a review Jordan!

We're glad to hear that you found the surveyor to be pleasant, efficient, and punctual.

Kind Regards,
SDL Surveying

Valutata 5 stelle su 5

Professional and friendly surveyor

Professional and friendly surveyor. Very courteous, knowledgeable and efficient.

23 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Hi Stacey,

It's great to hear that you found the surveyor that attended the appointment to be professional, friendly, and efficient.

Thank you for taking the time to leave a review!

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

The date I was given was weeks away

The date I was given was weeks away, but once I explained how urgent it was they went all out to get the appointment moved. Great communication, professional survey carried.

23 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Hi Beverley,

We're happy to hear that our team were able to help accommodate you with getting you survey moved and that you found the team to be communicative and professional.

Thank you for leaving a review!

Kind Regards,
SDL Surveying

Valutata 5 stelle su 5

Mortgage valuation

My mortgage provider used this survey to perform a valuation so I didn’t use them directly but had some questions about the survey.

Emma answered immediately (on a Saturday as well) and went above and beyond to help clarify some queries.

If I need my own survey in the future I would not hesitate to use SDL. Very impressed!

20 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Hi Adam,

It's great to hear that you were pleased with the service you received from Emma and that she was able to help you with your queries.

Thank you for taking the time to leave a review!

Kind Regards,
SDL Surveying

Valutata 5 stelle su 5

nice guy-really communicative and…

nice guy-really communicative and clear. got the job done

23 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Hi Drew,

We're glad to hear that you found the surveyor to be clear and communicative.

Thank you for leaving a review!

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

SDL Survey

Surveying agent John had a broad knowledge of industry and was most informative and extremely polite and helpful.Would definitely recommend.

23 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Hi Lee,

We're happy to hear that you were pleased with the service you received from John and that you found him to be particularly knowledgeable, polite, and helpful.

We appreciate you taking the time to leave a review!

Kind Regards,
SDL Surveying

Valutata 1 stelle su 5

House hugely undervalued.

Surveyor arrived to value our house. He had brought his son with him who was on ‘work experience’.
For the ten minutes it took him to value our house the surveyor paid more interest to his son that he appeared to be paying to his task.
We received the valuation which was 80k short of the recommended value on both Zoopla and Rightmove and 90k short of a recent estate agent valuation.

When challenged the company refused to move despite the evidence provided from company estimates. After over a week of back and forth the valuation was suddenly increased by 30k.

A very disappointing and frustrating experience all round.

2 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

We're sorry to hear that you were disappointed with the service you received from the surveyor who attended your appointment, as well as with the overall communication throughout the process.

If you would like to raise a formal complaint about your experience, please contact our Customer Relations team at customerrelations@sdlsurveying.co.uk, including the full property address or your reference number. Our team will investigate the matter thoroughly to better understand what happened and identify any improvements we can make to help prevent similar issues in the future.

Kind Regards,
SDL Surveying

Valutata 5 stelle su 5

Very professional and very polite

Very professional and very polite. Thank you for taking the time to pop in to see us to see if we could progress with our plans for the property.

21 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Thanks for leaving a review Lonnie!

We're happy to hear that you found our team to be polite and professional.

Kind Regards,
SDL Surveying

Valutata 5 stelle su 5

Quick and easy

Quick and easy to book appointment. The gentleman was very nice, polite and knowledgeable.
On time, called half an hour prior arrival& easy communication and always quick result.

21 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Hi Katerina,

It's great to hear that you found the booking process to be easy. We're glad that the surveyor was polite and knowledgeable at the appointment and that you were pleased with the communication you received.

Thank you for leaving a review!

Kind Regards,
SDL Surveying

Valutata 5 stelle su 5

Good job

I'm sorry I didn't get the name of the woman but she is a professional and knowledgeable in line of her work i like the way she explain every answer of my question. And thanks to her she makes me feel at ease more with the house.

20 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Hi Evan,

Thanks for leaving a review! It's great to hear that you found the surveyor that attended the appointment to be professional and knowledgeable. We're glad that she was able to put you at ease.

Kind Regards,
SDL Surveying

Valutata 1 stelle su 5

Initially fantastic but then incompetent.

Initially fantastic, ordered a full RICS valuation which was done in a timely and efficient manner.
Due to this expiring (not the fault of SDL) I was required to arrange a 1 month extension.
Upon receiving this, despite saying the valuation had not changed, the valuation was incorrect, and referred back to the wrong date for the original valuation. It was also not signed officially, so Help to Buy would not accept it.
This has created further delays and much frustration in the chain as this is the last item necessary to complete. I'm amazed such basic errors can be made on such an important document.
Still waiting for an updated valuation.

16 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Hi Daniel,

We're sorry to hear that there appears to have been some mistakes on the report.

This has been raised with the relevant team who will look to investigate further and address your concerns.
However, if in the meantime you would like to raise a complaint, please get in contact with our customer relations team at customerrelations@sdlsurveying.co.uk with the full property address or reference number.

Kind Regards,
SDL Surveying

Valutata 1 stelle su 5

What a lazy valuation by this company

Got valuation by SDL. What crazy is it's probably more accurate doing desktop valuation than their visit. The guy came and stay for literally 5 mins. Took picture and gone and didn't ask any question. I have to push him and told him that the property was bought cheaply due to it's old state and I have done renovating from the ground up. He asked me how much I spent for renovation. I told him number. And what happen is he just added that number to original sold price 2 years ago. Regardless of the value of what we add to the property or how cheap we got it. Our house is also 40% bigger than average house around here but it has been valued at almost the same price as other house that is much older. No modernise. No drive way and much worse state. I am beyond speechless. Talk about lazy valuation. What's even the point of them showing if that is how they do calculation. Wow. And no. I'm not those delusional owner who think my house should be expensive or anything. Even the most pessimistic calculation would put the house price much higher than that. I have done renovation for 4 properties so far so I know what can affect the value. This is beyond crazy.

9 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Hi Raywat,

We're sorry to hear that you are upset with the valuation figure received.
Unfortunately we are unable to discuss certain details of a commissioned report with third parties. If you would like to raise an queries regarding the valuation, we would advise that you raise these with your lender or solicitor to be directed through the correct channels.

If you would like to raise a complaint regarding the surveyor who attended the appointment or the customer service you have received, please get in contact with our customer relations team at customerrelations@sdlsurveying.co.uk with the details of your complaint along with the reference number or full property address to allow our team to investigate further.

Kind Regards,
SDL Surveying

Valutata 1 stelle su 5

Terrible service, incompetent surveyor

Terrible service, incompetent surveyor, wrong information in the report resulted in mortgage being refused, customer services not cooperating, avoid!

7 luglio 2026
Non scritta su invito
Logo di SDL Surveying

Risposta di SDL Surveying

Hi Joanna,

We're sorry to hear that you were displeased with the service you received from one of our surveyors.

If you'd like to raise a complaint regarding the service you received, please get in touch with our customer relations team at Customerrelations@sdlsurveying.co.uk with the details of your complaint and your reference number and they will look to investigate.

Kind Regards
SDL Surveying

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più