SDL Surveying Recensioni 

1611
•
TrustScore 4.5 su 5

4,5

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Valutata 4 stelle su 5

They were polite turned up within the 2 hour time slot and explained everything well had a quick look around and advised we would get results back within a couple of days. One good thing would be if y... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The surveyor was very efficient, took no time at all and her visit didn't feel invasive/intrusive. Very friendly lady and the valuation was over and done with after 10 mins! Super easy.

L'azienda ha risposto

Valutata 5 stelle su 5

My mortgage provider used this survey to perform a valuation so I didn’t use them directly but had some questions about the survey. Emma answered immediately (on a Saturday as well) and went abov... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

If the SAS were going to use a surveying company to remortgage Stirling lines they’d use SDL Surveying. They sent a seasoned trooper who stormed my semi going through the building like the lads did... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Perito immobiliare
  2. Geometra professionista
  3. Perito valutatore immobiliare

Scritti dall'azienda

Established in 1989, SDL Surveying is the UK’s largest independent provider of mortgage valuations. It works with most major lenders in the UK, managing c.208,000 valuations per year. Alongside lender valuations, the business also provides RICS-approved home surveys for independent customers. If you require one of these services, please get in touch today. Alternatively, if you require any further assistance relating to a valuation or home survey that we've already completed, please contact us at customerrelations@sdlsurveying.co.uk.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

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4,5

Tutte le recensioni

(1611)

253 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommend

The surveyor was very punctual, courteous, unintrusive and efficient in his visit.
Explained what would happen while he was there and what would happen next.
His speed of submission of survey report will no doubt assist in the expedient progression of my application and is greatly appreciated in this very time sensitive application.
Thank you

6 luglio 2026
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Risposta di SDL Surveying

Hi Gilly,

It's great to hear that you found the surveyor to be punctual, courteous, and unintrusive. We're glad that he was able to explain the process to you in detail and returned the report to you in good time.


Thank you for taking the time to leave a review!

Kind regards,
SDL Surveying

Valutata 2 stelle su 5

Misleading

I recently used SDL Surveying for a Level 2 survey, and unfortunately, the final delivery left me disappointed.
A major selling point for me was the impression given in their brochure that the report would be interactively displayed and hosted on the SURVO app. Instead, it was simply delivered as a standard PDF file. I could have gotten a PDF from absolutely any surveyor on the market, there was nothing unique or modern about it. I found the marketing brochure extremely misleading in this regard, and it completely missed the mark on my expectations.
To give credit where it's due, their customer service team was actually very helpful and quick to reply when I reached out. However, the overall experience has just left a sour taste in my mouth.
Because of the misleading brochure/online advert, I will not be using SDL Survey again, and I won’t be recommending them to friends or family.

2 luglio 2026
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Risposta di SDL Surveying

Hi Rick,

We're sorry to hear that you were disappointed with the service and product you received.

Thank you for taking the time to share your feedback. We appreciate you bringing your concerns to our attention. We will review our marketing materials to ensure they provide clearer information about the circumstances in which our digital Survo reports are not available.

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

Professional surveyors who arrived on time

I recently used this service for a remortgage. The surveyor arrived promptly and was both professional and friendly throughout the appointment. He completed the work efficiently and answered my questions clearly. It was a smooth and reliable experience from start to finish.

3 luglio 2026
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Risposta di SDL Surveying

Hi John,

We're glad to hear that the experience was smooth and reliable and that you found the surveyor that attended to be professional and friendly!

Thank you for taking the time to leave a review.

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

Absolutely lovely service from Lauren…

Absolutely lovely service from Lauren who visited our house today. She was polite and I fully trusted her to go around our home on her own. The report was then completed and sent back to our lender on the same day! Amazing!
Thankyou :)

1 luglio 2026
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Risposta di SDL Surveying

Thanks for taking the time to leave a review, Lauren!

It's great to hear you were happy with the service, we'll pass on your comments.

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

Excellent

Quick, efficient, timely. Thumbs up

1 luglio 2026
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Risposta di SDL Surveying

Hi Jeff,

We're glad to hear that you found our surveyor to be quick and efficient. Thank you for taking the time to leave a review.

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

Really good efficient service

Really good efficient service. Really nice surveyor, professional and polite.

1 luglio 2026
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Risposta di SDL Surveying

Hi Michelle,

Thank you for taking the time to leave a review – we always appreciate hearing how well our surveyors are doing out in the field, and we're glad you found the service efficient.

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

Polite

Polite, within allocated time slot and professional.

1 luglio 2026
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Risposta di SDL Surveying

Thanks for taking the time to leave a review, Nicola! We're happy to hear your service happened quickly and professionally.

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

Survey

Very pleasant man, who explained what he needed to do and did it quickly and efficiently

29 giugno 2026
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Risposta di SDL Surveying

Hi Laurence,

It's great to hear you found our service efficient and quick. Thank you for taking the time to leave a review.

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

Lovely guy

Lovely guy! I forgot to ask his name but very professional, respectful and polite.
He carried out his job very quickly and was knowledgable.
Highly recommend.

30 giugno 2026
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Risposta di SDL Surveying

Hi Faaria,

We're glad to hear our surveyor was polite and respectful at your property. Thank you for taking the time to leave a review.

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

GREAT SERVICE

We received notification of the visit from SDL for today, 30/0626 between 09:30 and 11:30 to value our property. Lindsey arrived just after half nine, showed her identification card and introduced herself. I find events such as this quite stressful but she was very efficient and very professional as she went about the valuation. When she finished she had a polite chat and told us the report would be written up before the end of the day, which l found very reassuring. Lindsey is a credit to the company, and thank you.

30 giugno 2026
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Risposta di SDL Surveying

Thank you for taking the time to leave a review, Trevor! We'll pass on your comments to Lindsey.

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

Very nice chap

Very nice chap , kept me informed of his arrival time and pleasant efficient visit

30 giugno 2026
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Risposta di SDL Surveying

Thank you for taking the time to leave a review, Caroline.

We always love hearing about how well our surveyors are doing out in the field, and it's great to hear you were happy with the service.

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

Timely and efficient

Surveyor arrived on time. I did not really know what to expect but he was very cheerful, friendly and professional. He did not waste time and concluded his survey in a timely manner. He went to all areas of the house and had a brief chat with me. Thank you I would recommend this service.

29 giugno 2026
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Risposta di SDL Surveying

Hi Milly,

It's good to hear our surveyor did a thorough job with your survey.

Thanks for taking the time to leave a review.

Kind regards,
SDL Surveying

Valutata 1 stelle su 5

Zero Accountability for Damage

Terrible company. They carried out a survey for our buyers and have damaged the property in the process. They have broken the loft hatch. Now they are just ignoring us, I imagine in the hope we go away.

Zero responsibility or accountability. Considering they are trying to provide a professional service they do not act like it.

If your buyers are forced to use them by the bank, like ours were, ensure they are monitored at all times.

They may well give the bank a good service but their conduct has been appalling.

If you are not forced to use them I would definitely go elsewhere.

Update 07.07.2026. My estate agent has been chasing them for weeks now and they are not responding. Do not be fooled by them replying to trustpilot and pretending they are engaging, it is all a con to convince you they care. Honestly I cannot believe a professional organisation is behaving like this. Please DO NOT use them, there are way better options.

19 giugno 2026
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Risposta di SDL Surveying

Hi Michael,

We're sorry to hear that there was damage at your property. We take all complaints of this nature seriously. If you haven't already, please get in touch with our customer relations team at customerrelations@sdlsurveying.co.uk with the full property address or reference number, as well as the details of your complaint, and the team will take a further look at the case.

Kind Regards,
SDL Surveying

Valutata 5 stelle su 5

Polite

Polite
Courteous
Chatty
Pleasant

26 giugno 2026
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Risposta di SDL Surveying

Thanks for taking the time to leave a review, Louise! We're happy to hear that our surveyor was police and pleasant!

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

A very professional service.

A very professional service.
A very friendly and knowledgeable surveyor.
Highly recommend for future clients.

26 giugno 2026
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Risposta di SDL Surveying

Hi John,

It's great to hear that you were satisfied with the service you received. Thank you for taking the time to leave a review!

Kind regards
SDL Surveying

Valutata 5 stelle su 5

Excellent service

I recently used SDL for a Level 2 survey, and I couldn't be happier with the experience. Our RICS surveyor, Scott, was incredibly friendly, approachable, and happy to answer any 'silly' questions I had.During our call, Scott walked me through all the findings in the report, taking the time to explain everything clearly and patiently. I highly recommend Scott to anyone looking for a reliable, professional, and genuinely helpful surveyor!

16 giugno 2026
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Risposta di SDL Surveying

Thank you for taking the time to leave a review! We'll pass your excellent feedback on to Scott.

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

The surveyor was very professional

The surveyor was very professional, friendly and was a pleasure to deal with. I was very impressed with his attitude and knowledge.

23 giugno 2026
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Risposta di SDL Surveying

Hi David,

It's always great to hear how well our surveyors are helping customers out in the field, thank you for taking the time to leave a review!

Kind regards,
SDL Surveying

Valutata 5 stelle su 5

Very polite and very friendly

Very polite and very friendly. Very professional too.

23 giugno 2026
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Risposta di SDL Surveying

Thank you for taking the time to leave a review, Mr Breen – we're glad to hear our surveyor was professional!

Kind regards,
SDL Surveying

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