Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Simon rang before he arrived to check the location of the wheelchair users. He was able to fix both wheelchairs and looked at a third. Simon was very helpful and gave us an update on other jobs. We... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Your representative was extremely helpful -Gary Thompson did an great repair and was very efficient and business like - he was kind and friendly and very thoughtful He put the wheelchair back into... Leggi di più

Valutata 5 stelle su 5

Gary Thompson, has serviced and attended to my electric wheelchair many times. The commitment and dedication that Gary shows to his work is absolutely fantastic. Gary at all times is approachable and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am unlucky to have problems with my wheelchair pretty often and with Ross Care when they send out Sean I know I’m in safe hands,. He is very thorough,very polite,takes his time and generally doe... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità

Scritti dall'azienda

Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

817 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Gary Thompson visit

Gary Thompson was very very friendly and attentive to the job. He made sure to give me a fresh seatbelt for piece of mind even though it was in fully functional. Also Gary phoned me prior to the visit to inform me he was on the way which was handy as normally they don’t

23 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Shez, thank you for your lovely feedback. We’re pleased Gary provided such friendly and attentive service, and we’ll make sure this is passed on to the local manager.

Valutata 5 stelle su 5

Gary phoned the night before with a…

Gary phoned the night before with a time slot which was appreciated

16 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Gilly, thank you for your review. We’re glad the communication ahead of the visit was helpful, and we’ll share your feedback with the local manager.

Valutata 5 stelle su 5

Thorough and helpful environmental assessment

Nigel was very helpful, explaining different aspects of the wheelchair that I am to have. He was very thorough examining and measuring doorways et cetera to check that the wheelchair will be suitable. Also friendly and cheerful, thank you.

22 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi A H Staite, thank you for your detailed feedback. We’re glad Nigel was thorough and supportive throughout, and we’ll share your comments with the local manager.

Valutata 5 stelle su 5

Gary thompson was very helpful and…

Gary thompson was very helpful and polite brilliant!

23 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Chloe, thank you for your review. We’re pleased Gary was helpful and polite during the visit, and we’ll ensure this is passed on to the local manager.

Valutata 5 stelle su 5

Helpful and informative.

The engineer was very helpful and informative, he explained how everything on the wheelchair worked and made sure it was adjusted to fit me properly, for my comfort and safety.

22 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Simon, thank you for your feedback. We’re glad the engineer was informative and ensured everything was adjusted for your comfort, and we’ll share this with the local manager.

Valutata 5 stelle su 5

Ross Care supplies a very efficient service

Ross Care supplies a very efficient service. Right from initial contact with the office the service is polite and very helpful. The engineer, Nigel George, is lovely and in my opinion goes above and beyond in his service. I would recommend this company, they are brilliant.

23 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Janne, thank you for your fantastic feedback. We’re delighted to hear about your positive experience and Nigel’s support, and we’ll ensure this is shared with the local manager.

Valutata 5 stelle su 5

Friendly and helpful

Friendly and helpful

22 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Angela, thank you for your kind feedback. We’re pleased you found the service friendly and helpful.

Valutata 5 stelle su 5

A helpful and professional team.

I called to report a problem. The office gave me a name, date and time window that suited myself. Jason arrived as stated and curiously listened to my problem. He carefully took my wheelchair to his van to address the issue. He returned with the repaired chair and made sure it was setup correctly for myself. He had set it up as I had it before and I was happy with the work. He was a very plesent and polite gentleman, who performed his work with professionalism and respect. I highly recommend him and Ross Care for a job well done.

22 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Kevin, thank you for your detailed feedback. We’re pleased the team provided a professional and efficient service, and we’ll ensure your comments are shared with the local manager.

Valutata 5 stelle su 5

Wheelchair repair team Ross care

I'm always pleased with the service Ross Care provide..Gary Thompson was the service man today,he called before he arrived to let me know he's on his way. He provided quick service and was very friendly guy. Thank you Gary.

22 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Ghosia, thank you for your kind review. We’re glad Gary provided friendly and efficient service and kept you informed, and we’ll pass this on to the local manager.

Valutata 5 stelle su 5

Leg strap options

The guy was informative and went through our various options with us regarding our enquiry

21 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Tom, thank you for your review. We’re pleased the engineer was informative and helped you explore the available options.

Valutata 5 stelle su 5

Sean Taylor

Sean Taylor

I recently used this wheelchair service and was genuinely impressed with the level of care and professionalism throughout. From the first point of contact, everything was handled efficiently and with a friendly attitude. The team was punctual, respectful, and clearly experienced in assisting people with mobility needs.

What stood out most was their attention to detail and willingness to go the extra mile to ensure comfort and safety. The equipment was clean and well-maintained, and the entire process felt smooth and stress-free.

It’s not always easy to find services you can fully rely on, but this team did a consistently good job. I would definitely recommend them to anyone in need of dependable wheelchair support.

21 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Leck, thank you for your detailed and thoughtful feedback. We’re delighted to hear about your positive experience and the team’s professionalism, and we’ll ensure this is shared with the local manager.

Valutata 5 stelle su 5

Ross Care Wheelchair service

One of Ross care's engineers Gary Thompson has been out to my son a few times now both in school and at home for wheelchair repairs. He always goes above and beyond to ensure a professional service and has a friendly and approachable nature. He is a hard worker and takes pride in his work, ensuring the safety and comfort of my son . If only everyone could be as helpful as him 🙂 thank you Gary.

21 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Hayley, thank you for your lovely feedback. We’re pleased Gary continues to provide such reliable and supportive service, and we’ll pass your comments to the local manager.

Valutata 5 stelle su 5

Sean Taylor came to fit a stump board…

Sean Taylor came to fit a stump board to my Dad's wheelchair today at Newquay Community Hospital. He was efficient, friendly and the service provided was faultless.

20 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Thank you for your feedback. We’re glad Sean provided efficient and friendly service, and we’ll ensure this is passed on to the local manager.

Valutata 5 stelle su 5

The Gentleman was very polite and…

The Gentleman was very polite and professional,he showed great patience and his presentation of the wheelchair was extensive

20 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Michael, thank you for your review. We’re pleased the engineer provided a professional and thorough service.

Valutata 5 stelle su 5

Very good service

Very good service, friendly and efficient.

16 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Mrs Bark, thank you for your kind feedback. We’re pleased you found the service friendly and efficient.

Valutata 5 stelle su 5

Gary Thompson out of hours wheelchair…

Gary Thompson out of hours wheelchair engineer was very understanding and dedicated to make sure the job is done ASAP

18 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Mohammed, thank you for your kind feedback. We’re pleased Gary was able to provide prompt out of hours support and get everything sorted, and we’ll pass this on to the local manager.

Valutata 5 stelle su 5

Brilliant service from Gary Thompson

Gary Thompson came to fix wheelchair friendly Gary was professional and knew his job ,came out of hours and got everything working again cannot fault him at all brilliant service brilliant chap credit to service

17 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Lisa, thank you for your fantastic feedback. We’re delighted Gary could get everything working again and provide such a professional service, and we’ll share your comments with the local manager.

Valutata 5 stelle su 5

Sean Taylor provided an excellent…

Sean Taylor provided an excellent service repairing Lilli’s wheelchair.
Thank you so much.
Geoff and Lilli

17 aprile 2026
Non scritta su invito
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Risposta di Ross Care

Hi Geoff, thank you for your kind review. We’re pleased Sean provided an excellent repair service for Lilli’s wheelchair, and we’ll pass your feedback to the local manager.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

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Scopri di più su come vengono gestite le recensioni su Trustpilot.

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La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

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