I am unlucky to have problems with my wheelchair pretty often and with Ross Care when they send out Sean I know I’m in safe hands,. He is very thorough,very polite,takes his time and generally doe... Leggi di più
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Scopri cosa dicono le persone
Just had a visit from Simon (wheelchair Technician) who was very friendly, repaired my daughter’s wheelchair in no time as he did a few weeks ago and this time he also helped me with another issue th... Leggi di più
Gary Thompson - Ross wheelchair services - excellent. He turned up bang on time, nice introduction and easy style. Knew the opportunities but checked as well on the visit - made the repair quickly... Leggi di più
L'azienda ha risposto
Terry Tunesi polite, friendly, accommodating, patient, understanding & relaxed. He waited until we were ready to hoist Mum into the chair fot him to make necessary adjustments. He made Mum laugh. Re... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.
Informazioni di contatto
Unit 11, Westfield Road, CH44 7HX, Wallasey, Regno Unito
- enquiries@rosscare.co.uk
- rosscare.co.uk
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A personable engineer called George who…
A personable engineer called George who took time and care to sort my wheelchair.
Good job Sean
I am unlucky to have problems with my wheelchair pretty often and with Ross Care when they send out Sean I know I’m in safe hands,.
He is very thorough,very polite,takes his time and generally does an excellent job.
I generally think there is no job he cannot do.
He is very professional kind and considerate to my property.
Good job Sean thanks
Just had a visit from Simon (wheelchair…
Just had a visit from Simon (wheelchair Technician) who was very friendly, repaired my daughter’s wheelchair in no time as he did a few weeks ago and this time he also helped me with another issue that we had with the wheelchair.
Smashing Job🌟
Nigel came today and fixed my annoying…
Nigel came today and fixed my annoying squeak and fitted new arm rests (including all my bags).
All done on the drive in the sun.
Thank you very much Nigel 👍
Lovely friendly chap
Lovely friendly chap, explained in detail everything and answered any questions I had. Was a pleasure to meet
Great service
Great service, good product explained fully but economically, polite and respectful engineer who made sure I was happy with everything before he left.
Good communication about what needed to…
Good communication about what needed to be fixed and when he could attend. Resolved the problem quickly and efficiently.
First class service from Hugh …
Hugh was a very pleasant and extremely helpful man and was very efficient and quick at his job. In my opinion he is a great asset to Ross Care
I am the site manager for the nursing…
I am the site manager for the nursing home. Had a non functioning resident chair. Within 2 hours Terry Tunesi arrived. It was not the predicted fault (charger) terry went right through the chair and found a simple user error issue. Great service left the chair working and showed me how to check it in the right mode. Thanks.
Great service amazing person all…
Great service amazing person all rounder kind and respectful guy
Very grateful to have Hugh looking after my wheelchair
Hugh is always polite, friendly, knowledgeable and efficient. He makes sure that everything is as it should be with my wheelchair and takes care of anything that needs attention.
Sean Taylor was very approachable
Sean Taylor was friendly, kind, knowledgeable and efficient. He explained everything, was respectful and very helpful throughout his visit.
I would recommend Sean from Ross Care to visit anytime due to his kind approach.
Thank you Sean ☺️
Very good
Very good, very helpful, went above and beyond the extra mile and I love the new tyres on my chair - thank you Simon for fitting them!
Fantastic service good quality equipment
Fantastic service very knowledgeable and professional engineer
Great equipment simple and easy to use
Very good quality
Ross Care engineer explained how to use…
Ross Care engineer explained how to use the product very carefully and clearly.
POLITE FRIENDLY & KNOWLEDGABLE
Terry Tunesi polite, friendly, accommodating, patient, understanding & relaxed. He waited until we were ready to hoist Mum into the chair fot him to make necessary adjustments. He made Mum laugh. Reassured any issues even small please call and he will attend within 24hrs.
Great experience.
Speedy puncture repair.
I had a puncture on my wheelchair tyre. I phoned Ross Care and spoke to Lowenna. She said she would talk to her engineers and get back to me. Within 10 minutes she called and told me that Sean Taylor would come to my home as soon as possible. Sean then phoned and said he was on his way. He arrived and changed my tyre's inner tube and checked and pumped up my other tyre. From calling Ross Care to fixing my tyre it was only about an hour. What great service. Well done Sean Taylor and Ross Care.
Giovanni was just brilliant
Giovanni was just brilliant. He comes for a second time and knows exactly what the problem is. He was extremely quick but accurate and precise and really very friendly!
Very professional service!
Thank you for the quick response 🙏🏻
You saved our weekend! 🌺
Gary Thompson
Gary Thompson - Ross wheelchair services - excellent.
He turned up bang on time, nice introduction and easy style. Knew the opportunities but checked as well on the visit - made the repair quickly and efficiently and took note of further action required and ordered the parts.
Good job Gary - thank you 😀

Risposta di Ross Care
Thank you, Sean Taylor
My chair had cut out completely. I rang rosscare and they sent Sean Taylor straight out. He was able to find the fault and fix it and fixed a few minor faults he found too. Excellent engineer. Gave accurate eta and made sure I was set up in the chair again before he left. Rosscare usually provide an excellent service.

Risposta di Ross Care
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