Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I am unlucky to have problems with my wheelchair pretty often and with Ross Care when they send out Sean I know I’m in safe hands,. He is very thorough,very polite,takes his time and generally doe... Leggi di più

Valutata 5 stelle su 5

Just had a visit from Simon (wheelchair Technician) who was very friendly, repaired my daughter’s wheelchair in no time as he did a few weeks ago and this time he also helped me with another issue th... Leggi di più

Valutata 5 stelle su 5

Gary Thompson - Ross wheelchair services - excellent. He turned up bang on time, nice introduction and easy style. Knew the opportunities but checked as well on the visit - made the repair quickly... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Terry Tunesi polite, friendly, accommodating, patient, understanding & relaxed. He waited until we were ready to hoist Mum into the chair fot him to make necessary adjustments. He made Mum laugh. Re... Leggi di più

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità

Scritti dall'azienda

Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

797 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good job Sean

I am unlucky to have problems with my wheelchair pretty often and with Ross Care when they send out Sean I know I’m in safe hands,.
He is very thorough,very polite,takes his time and generally does an excellent job.
I generally think there is no job he cannot do.
He is very professional kind and considerate to my property.
Good job Sean thanks

14 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Just had a visit from Simon (wheelchair…

Just had a visit from Simon (wheelchair Technician) who was very friendly, repaired my daughter’s wheelchair in no time as he did a few weeks ago and this time he also helped me with another issue that we had with the wheelchair.
Smashing Job🌟

9 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service, good product explained fully but economically, polite and respectful engineer who made sure I was happy with everything before he left.

1 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

I am the site manager for the nursing…

I am the site manager for the nursing home. Had a non functioning resident chair. Within 2 hours Terry Tunesi arrived. It was not the predicted fault (charger) terry went right through the chair and found a simple user error issue. Great service left the chair working and showed me how to check it in the right mode. Thanks.

5 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Sean Taylor was very approachable

Sean Taylor was friendly, kind, knowledgeable and efficient. He explained everything, was respectful and very helpful throughout his visit.
I would recommend Sean from Ross Care to visit anytime due to his kind approach.
Thank you Sean ☺️

3 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Very good

Very good, very helpful, went above and beyond the extra mile and I love the new tyres on my chair - thank you Simon for fitting them!

2 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

POLITE FRIENDLY & KNOWLEDGABLE

Terry Tunesi polite, friendly, accommodating, patient, understanding & relaxed. He waited until we were ready to hoist Mum into the chair fot him to make necessary adjustments. He made Mum laugh. Reassured any issues even small please call and he will attend within 24hrs.
Great experience.

1 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Speedy puncture repair.

I had a puncture on my wheelchair tyre. I phoned Ross Care and spoke to Lowenna. She said she would talk to her engineers and get back to me. Within 10 minutes she called and told me that Sean Taylor would come to my home as soon as possible. Sean then phoned and said he was on his way. He arrived and changed my tyre's inner tube and checked and pumped up my other tyre. From calling Ross Care to fixing my tyre it was only about an hour. What great service. Well done Sean Taylor and Ross Care.

1 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Giovanni was just brilliant

Giovanni was just brilliant. He comes for a second time and knows exactly what the problem is. He was extremely quick but accurate and precise and really very friendly!
Very professional service!
Thank you for the quick response 🙏🏻
You saved our weekend! 🌺

30 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Gary Thompson

Gary Thompson - Ross wheelchair services - excellent.
He turned up bang on time, nice introduction and easy style. Knew the opportunities but checked as well on the visit - made the repair quickly and efficiently and took note of further action required and ordered the parts.
Good job Gary - thank you 😀

27 maggio 2026
Non scritta su invito
Logo di Ross Care

Risposta di Ross Care

Hi Martina, thank you for taking the time to share your feedback. We're delighted to hear that Gary arrived on time, completed the repair efficiently and kept you informed throughout the visit. I'll be sure to pass your kind comments on to Gary and the local management team.

Valutata 5 stelle su 5

Thank you, Sean Taylor

My chair had cut out completely. I rang rosscare and they sent Sean Taylor straight out. He was able to find the fault and fix it and fixed a few minor faults he found too. Excellent engineer. Gave accurate eta and made sure I was set up in the chair again before he left. Rosscare usually provide an excellent service.

28 maggio 2026
Non scritta su invito
Logo di Ross Care

Risposta di Ross Care

Thank you for your review. We're pleased to hear that Sean was able to attend promptly, resolve the issue and ensure your chair was fully operational before leaving. I'll make sure your lovely feedback is shared with Sean and the local management team.

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