Great communication, clear guidelines of what could and couldn't be included in the skip, really easy to book and the lady on the phone was really helpful in aiding us decide what size skip we would r... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Efficient service, initial call were helpful explained how everything worked. All sorted in minutes. After reviewing my waste again called to asked for a 8 yard skip. After a minute or so they cam... Leggi di più
We have had 3 skips now from this company (digging out footings for an extension) and they have gone out of their way to provide an excellent service, with both drop off of empty skip and pick up of t... Leggi di più
L'azienda ha risposto
I was under the impression my skip would be with me early in morning. I had arranged for family to help me. When calling to confirm the said time, I was informed it would not arrive till the aftern... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
REM Waste is a waste management company that manages your skip hire and grab hire waste needs. We cover the whole of the UK and predominantly service the commercial and construction market. We can provide you with an effective solution to dispose of your waste while saving you money on projects. Get in touch today to find out more out how our service can help you.
Informazioni di contatto
Third Floor 207 Regents Street, W1B 3HH, London, Regno Unito
- 08008085475
- feedback@remwaste.com
- remwaste.com
4,4
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 36% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Easy to talk and say what was needed to…
Easy to talk and say what was needed to be put into skip . Quick delivery .
19 agosto 2025
Risposta di Remwaste
Thank you so much for your kind words! We're really glad to hear that the process was easy for you and that the delivery was quick. Making things simple and efficient for our customers is exactly what we aim for. If you ever need us again, we’re just a message away!
Risposta di Remwaste
Thank you for your kind words! We’re so glad you were happy with the service. We really appreciate your support and hope to help you again in the future!
Beware hidden charges
Had no problem booking the skip. Team, including the driver, were pleasant and helpful.
All went well until the day of the pick up.
After the skip was taken away, REM Waste took a £90 extra charge from my card for removal of “hazardous waste”.
When I queried this, I was told that there were some pieces of plasterboard in one of the bags in the skip.
Hazardous waste?!
Turns out that, although there is no mention of plasterboard on their website, it’s buried in the fine print.
Left a bad taste if I’m honest. I won’t be using them again.
Shame, because otherwise they would have got a good review.
8 agosto 2025
Non scritta su invito
Risposta di Remwaste
"Thank you for your feedback, and we’re genuinely sorry to hear about your disappointment.
We're pleased to know the booking process and service from our team went smoothly, but we regret that the additional charge left a negative impression. Plasterboard is classified as hazardous waste due to environmental regulations, and unfortunately, it must be handled separately—this is noted in our terms and conditions, but we understand that it may not have been immediately clear.
We’re currently reviewing how we communicate these restrictions to ensure they’re easier for customers to see upfront. We appreciate your comments, as they help us improve the experience for everyone. If you’d like to discuss the matter further, please don’t hesitate to get in touch with our team directly."
The only skip company that accepts SOIL
The skip was delivered and collected on time. I made changes to my collection date and were accommodated at short notice. Good all round service. I had mainly soil to dispose of and this was the only company I found that could accommodate this
6 agosto 2025
Non scritta su invito
Risposta di Remwaste
Thank you for the great feedback! We're really glad we could accommodate your change in collection date and that everything ran smoothly for you. It's also great to hear we could meet your specific disposal needs — soil can be tricky, and we're happy we could help. We appreciate your kind words and look forward to assisting you again in the future!
Risposta di Remwaste
Thank you for your kind feedback! We're glad to hear the skip was delivered and collected on time as expected. We always aim to provide a smooth and reliable service. If you ever need us again, we'd be happy to help!
Risposta di Remwaste
Thank you for your lovely feedback! We're so pleased to hear that our team member was able to assist you quickly and efficiently. We'll be sure to pass on your kind words—it means a lot to us. We’re always here to help and look forward to assisting you again in the future!
Very bad service
Very bad service. I was promised same day skip so I paid £375 for 8 yards, which is normally £288 including VAT.
How ever I received the skip 3 days later. I would never use them again or recommend their service to anyone!!
1 agosto 2025
Risposta di Remwaste
We’re truly sorry to hear about your experience and the delay in delivering your skip. We understand how frustrating this must have been, especially after being promised same-day service. This isn’t the level of service we aim to provide, and we sincerely apologise for any inconvenience caused. Your feedback has been passed on to our team for review so we can ensure this doesn't happen again. If you're open to discussing this further, we'd appreciate the opportunity to make things right.
Delivery and collection were on time.
14 luglio 2025
Risposta di Remwaste
Thank you for your feedback! We're glad to hear that delivery and collection were on time and that you had a positive experience with our service. Your support means a lot to us, and we look forward to helping you again in the future.
A great service
A great service, delivered and collected on time, the driver was knowledgeable and extremely helpful.
1 agosto 2025
Non scritta su invito
Risposta di Remwaste
Thank you so much for your kind words! We're delighted to hear that everything went smoothly—from the on-time delivery and collection to the helpful and knowledgeable service from our driver. Your feedback truly means a lot to us, and we’ll be sure to share it with the team. We look forward to serving you again in the future!
Risposta di Remwaste
Thank you for your kind words! We're so pleased we could assist you quickly and efficiently, especially on short notice. It's always our goal to provide helpful service when you need it most. We really appreciate your feedback!
The skip was easy to arrange
The skip was easy to arrange, it was delivered and collected on time.
My only issue as per most skip hires is the restrictions of what you can actually skip.
For example garage clearance but would have been charged extra for paint tins etc
12 luglio 2025
Non scritta su invito
Risposta di Remwaste
Thank you for your feedback! We're glad to hear the skip was easy to arrange and that delivery and collection met your expectations. We understand the frustration around waste restrictions—unfortunately, items like paint tins are regulated for environmental and safety reasons, which does limit what we can accept in standard skips. We truly appreciate your understanding, and we’re always here to help clarify what can and can't be included. Thanks again for choosing us!
Great Guys
Arrived on time called when they were on the way,loaded van and were very tidy and efficient and friendly would definitely use this company again if needed
1 agosto 2025
Risposta di Remwaste
Thank you so much for your lovely review! We're really glad to hear the team arrived on time, kept things tidy, and provided friendly, efficient service. It's great to know you'd choose us again — we’d be happy to help anytime!
Great service as always
Great service as always, prompt, friendly I am happy to recommend to others
1 agosto 2025
Risposta di Remwaste
Thank you for your continued support and kind words! We're so glad to hear that you consistently find our service prompt and friendly. It means a lot to know you'd recommend us to others—word of mouth is the highest compliment we can receive. We look forward to serving you again soon!
Risposta di Remwaste
Thank you for your kind words! We're so pleased to hear you found our service efficient and excellent. It means a lot to us, and we look forward to helping you again in the future!
Skip was delivered on time
Skip was delivered on time, placed where I wanted it placed, collected on the agreed date without any damage to the drive. Skip was in good order unlike some I've received in the pas from other companies.
17 luglio 2025
Non scritta su invito
Risposta di Remwaste
Thank you for the great feedback! We're really glad everything went smoothly with your skip delivery and collection — from placement to condition. It’s great to hear we could exceed your expectations, especially compared to past experiences. If you ever need a skip again, we’d be happy to help!
On time delivery and pick up
On time delivery and pick up; good & clear communication.
22 luglio 2025
Non scritta su invito
Risposta di Remwaste
Thank you for your feedback! We're pleased to hear you were happy with the on-time delivery and pickup, as well as the clear communication. We truly appreciate your support and look forward to serving you again soon!
quick efficient and polite
25 luglio 2025
Risposta di Remwaste
Thank you for your kind words! We're glad you found our service quick, efficient, and polite. It means a lot to us, and we look forward to serving you again soon!
REM Excellent service
REM, were very efficient and their driver was polite and helpful placing the skip just where required.
The collection was excellent rang the number on the skip and it was collected the same day
14 luglio 2025
Non scritta su invito
Risposta di Remwaste
Thank you for taking the time to share your experience! We're delighted to hear that REM provided efficient service and that our driver was polite and helpful in placing the skip exactly where needed. We're especially glad the same-day collection met your expectations. Your feedback means a lot to us, and we look forward to serving you again soon!
The service is very good
The service from booking skip, receiving and collection on time was very good and professional would recommend to everyone
14 luglio 2025
Non scritta su invito
Risposta di Remwaste
Thank you for your wonderful feedback! We're so pleased to hear that everything—from booking the skip to delivery and collection—went smoothly and professionally. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to helping you again in the future!
The driver was very friendly and hard…
The driver was very friendly and hard working.
10 luglio 2025
Non scritta su invito
Risposta di Remwaste
Thank you so much for your kind words! We're glad to hear that our driver made a great impression with their friendliness and hard work. We’ll be sure to pass along your feedback to them—it will definitely make their day! We appreciate your support and hope to serve you again soon.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.