Great communication, clear guidelines of what could and couldn't be included in the skip, really easy to book and the lady on the phone was really helpful in aiding us decide what size skip we would r... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Efficient service, initial call were helpful explained how everything worked. All sorted in minutes. After reviewing my waste again called to asked for a 8 yard skip. After a minute or so they cam... Leggi di più
We have had 3 skips now from this company (digging out footings for an extension) and they have gone out of their way to provide an excellent service, with both drop off of empty skip and pick up of t... Leggi di più
L'azienda ha risposto
I was under the impression my skip would be with me early in morning. I had arranged for family to help me. When calling to confirm the said time, I was informed it would not arrive till the aftern... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
REM Waste is a waste management company that manages your skip hire and grab hire waste needs. We cover the whole of the UK and predominantly service the commercial and construction market. We can provide you with an effective solution to dispose of your waste while saving you money on projects. Get in touch today to find out more out how our service can help you.
Informazioni di contatto
Third Floor 207 Regents Street, W1B 3HH, London, Regno Unito
- 08008085475
- feedback@remwaste.com
- remwaste.com
4,4
Eccellente
1K recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 36% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Prompt and professional
Delivery and collection were exactly as we had requested
No hassle Very professional
4 luglio 2025
Non scritta su invito
Risposta di Remwaste
Thank you for your kind review! We're glad everything went exactly as requested and that you found the service hassle-free and professional. It was a pleasure to assist you, and we hope to work with you again in the future.
Absolutely amazing customer service…
Absolutely amazing customer service support, speedy arrival of skip, and speedy pickup,
I couldn't ask for better, all done and collected within six days
18 giugno 2025
Risposta di Remwaste
Wow – thank you for the fantastic feedback! We're thrilled to hear you were so pleased with our customer service and the quick turnaround on both delivery and collection. Getting everything done within six days is exactly the kind of smooth experience we aim to provide. We truly appreciate your kind words and look forward to helping you again in the future!
Would have no concerns in recommending…
Would have no concerns in recommending the service provider.
The staff were professional and accommodating and delivery and collection were on time
1 luglio 2025
Non scritta su invito
Risposta di Remwaste
Thank you so much for your thoughtful review and recommendation! We're delighted to hear that our team was professional and accommodating, and that everything ran smoothly with your delivery and collection. We truly appreciate your support and hope to assist you again in the future.
Risposta di Remwaste
Thank you for the great feedback! We're so glad you found our service helpful. It means a lot to know you'd choose us again — we’ll be ready whenever you need us!
It was delivered on day and was given a…
It was delivered on day and was given a telephone call asking where I wanted it putting. Very pleased with the service and will be using again if needed.
Thanks
27 giugno 2025
Risposta di Remwaste
Thank you for your kind words! We're so pleased to hear that your delivery went smoothly and that our team was able to place it exactly where you needed. It’s great to know you were happy with the service — we’ll be here whenever you need us again. Thanks for choosing us!
Easy process
Ordered and delivered on time. no fuss. they do follow when collection is near. Second time using it and we'll back again.
3 marzo 2025
Risposta di Remwaste
Thank you so much for your continued support and for taking the time to leave a review! We're glad to hear everything went smoothly with your order and delivery, and that our collection reminders were helpful. It's great to know you've had a positive experience with us again — we truly appreciate your loyalty and look forward to serving you next time!
Quick and easy service
Quick and easy service, friendly staff. Does what it says on the tin
11 giugno 2025
Non scritta su invito
Risposta di Remwaste
Thank you for the great feedback! We're so glad to hear you found our service quick, easy, and friendly—just the way it should be. We really appreciate you taking the time to share your experience and look forward to seeing you again soon!
Risposta di Remwaste
Thank you so much for your kind words! 😊 We're thrilled to hear that Theresa provided you with brilliant and swift service—she truly is a star! We appreciate your continued support and look forward to serving you again soon.
Efficient delivery and collection of…
Efficient delivery and collection of skip.
16 giugno 2025
Non scritta su invito
Risposta di Remwaste
Thank you for your great feedback! We’re glad to hear you were happy with the efficient delivery and collection of your skip. Our team works hard to keep things smooth and hassle-free, and it’s always rewarding to know it’s appreciated. We hope to work with you again in the future!
Excellent service
Excellent service, fast and efficient, driver Chris extremely helpful.
16 giugno 2025
Risposta di Remwaste
Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with our service. Speed and efficiency are what we aim for, and it’s fantastic to know that Chris made a positive impression—he’ll be pleased to hear your feedback! We truly appreciate your support and hope to assist you again whenever you need us.
Best skip service I’ve used
From booking to collection this is the best skip service I have experienced, and given I’ve spent the last 2 years renovating my garden there has been a few skips!
3 giugno 2025
Non scritta su invito
Risposta di Remwaste
Thank you so much for your lovely feedback! We're thrilled to hear this was the best skip service you've experienced — especially after so many during your garden renovation. It means a lot to the team, and we’re so glad we could help make things a little easier for you. We look forward to assisting you again in the future!
Unfriendly and unhelpful company
The admin staff were extremely unfriendly and unhelpful. No paperwork supplied and no confirmation of order. Would never ever use this company again and would suggest no one else does as they are extremely expensive. The driver could not have been more friendly and helpful but he was from Burnham Waste and will ensure that is who I go through next time
6 giugno 2025
Risposta di Remwaste
Thank you for your feedback. We're very sorry to hear about your experience with our admin team and the lack of communication regarding your order — that’s certainly not the level of service we aim to provide. We’re reviewing this internally to ensure improvements are made. We’re glad to hear the driver from Burnham Waste left a positive impression and appreciate you highlighting that. Your comments have been shared with our team, and we’ll use them to help improve both our service and communication going forward.
This company is a rip off
This company is a rip off, quoted for several size skips and WOW their prices are no where near other companies! DONT waste your time on these they know how to rip you off.
13 giugno 2025
Non scritta su invito
Risposta di Remwaste
We're sorry to hear you were disappointed with our pricing. We aim to offer a reliable and high-quality service, but we understand that cost is an important factor. We appreciate your feedback and will take it into consideration as we continue to review our pricing and service standards.
Charge you £50 plus VAT cancellation fee within 30mins of booking it! And 5 days for delivery
Ordered a skip via telephone but after only half hour we needed to cancel it. This company charges a £50 plus vat admin fee to canx! Never known a skip company to do this especially when the delivery is 5 days away. I Would have understood if the delivery was less than 48 hours! Joke of a company. Shame as they have missed out on us ordering weekly skips (construction company)
Over priced wanted £406 plus vat for a skip, another company same size skip £283.33 plus vat. (RIP off company)
Then charges £50 plus vat to cancel an order
16 giugno 2025
Risposta di Remwaste
We're sorry to hear about your experience and understand your frustration regarding the cancellation fee and pricing. While our admin fee covers the processing work that starts shortly after booking, we’ll take your feedback on board as we review our policies. We’re also sorry to hear our pricing didn’t meet your expectations. Your feedback is appreciated and will be shared with the team as we work to improve.
The skip that I received is a disgrace…
The skip that I received is a disgrace it's falling apart the amount of money I paid is disgusting I will never use you again
12 giugno 2025
Risposta di Remwaste
Sorry to hear about your experience – it’s certainly not the level of service we aim to provide. We appreciate your feedback regarding the condition of the skip and the cost, and we're currently looking into what may have gone wrong. We understand how disappointing this must have been and are reviewing the issue with our team to ensure it doesn’t happen again. If you're open to it, please get in touch so we can try to make things right.
Risposta di Remwaste
Thank you for your feedback! We're so pleased to hear that our driver was really helpful. We’ll be sure to share your kind words with them — it’s always great to know when our team makes a difference. We look forward to assisting you again in the future!
Risposta di Remwaste
Thank you for your kind words! We're glad to hear you had a very good and pleasant experience. We hope to assist you again soon!
Risposta di Remwaste
Thank you for your feedback! We're so pleased to hear that Breno was excellent. We'll make sure to pass along your kind words — it means a lot to our team! Looking forward to working with you again soon.
Sharlene very helpful
Sharlene very helpful. Answered all my questions and there were a lot.
5 giugno 2025
Risposta di Remwaste
Thank you so much for your lovely feedback! We're thrilled to hear that Sharlene was able to help and answer all your questions — no matter how many there were! We'll be sure to pass along your kind words. If you need anything else, we're always here to help.
Risposta di Remwaste
Thank you for your kind words! We're delighted to hear that you found our advice helpful and our pricing fair. Customer satisfaction is our top priority, and we’re always here if you need anything in the future!
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