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Valutata 1 stelle su 5

Recebi produto errado, disseram que enviariam o correto em 4 semanas, aguardei, nada. Entrei novamente em contato pedindo pra iniciar processo de devolução e reembolso: tentaram me persuadir a esperar... Leggi di più

Valutata 1 stelle su 5

POR FAVOR NUNCA COMPREN NADA DE PRINCESSDRESSWORLD: 2 cosas nunca cumplen con los plazos de entrega y los productos nunca llegan. Tengo 5 meses esperando mi producto y llamando a su servicio al clie... Leggi di più

Valutata 2 stelle su 5

No stars. I received Muppet babies figures and they arrived without Kermit. My disabled granddaughter loves Kermit. I’ve tried so often contacting them and receive emails from them and someone... Leggi di più

Valutata 1 stelle su 5

Watch out this company is now selling their products under a different name Best Toys or Toygamewiz.com. Only after I made the payment a notification came up that I had bought from Princessdressworld... Leggi di più

Dettagli dell'azienda

  1. Negozio di costumi
  2. anche in
  3. Negozio di abbigliamento
  4. Negozio di abbigliamento donna
  5. Negozio di abbigliamento per bambini

Informazioni fornite da varie fonti esterne

Princess Dress World is an online retailer for unique cosplay and costumes. They ship all over the world.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

127 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,4

Tutte le recensioni

(127)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

This company sells cheap fake items

This company sells cheap fake items. I ordered an lol doll for my child's birthday, after 3 weeks it arrived, understandable delays. When it came to the birthday my child opened it up, immediately knew it was fake as the dolls aren't official. One of the dolls was dripping wet and stank or urine! The how thing stinks! I have been offered a refund but the website should check what they're selling.

4 novembre 2020
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BUY!

DO NOT BUY!! The product I received was NOT as described; to make matters worst, we discovered that our credit card details were compromised! And this was the only webpage that we used our credit card to make a recent payment with! The company is now saying that they’ve issued a refund to my credit card (which we’ve had to cancel) and won’t be issuing a refund any other way. How “convenient”!!! Avoid!! This company is fraudulent!!! They’re thieves!!!

2 novembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Absolutely awful

Absolutely awful. Definitely avoid. I ordered a toy for Christmas and after waiting just over two weeks, it finally arrived. Not only have they sent the wrong item, I'm pretty sure it's fake, quite a good copy but suspiciously different too. When I requested they send the right one, they agreed but just didn't bother sending it so I raised a case through PayPal. The company have now said they will offer a refund if I pay to return it. Dirty tactics if you ask me when it was their mistake in the first place and PayPal will now close the case if I don't return the item because technically the seller has offered a goodwill gesture. Lesson learnt I guess but whatever you do, don't buy from here.

30 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Do not use this site

Ordered an item, plush toy, on the 5th of October, the tracking number supplied is showing it arrived in country of destination since the 19th, no update since then, it's now the 30th of October. Contacted customer services and told delivery can be 7 to 14 days, although website says 3 to 5 days, waited a bit more, then told delays with deliveries and clearing customs because of pandemic. What a load of BS, I've ordered other items from reputable companies since, from China, from America, from the UK and from Germany. All arrived within the time frame and no issue. Do not order from here. I will be requesting a refund but I won't be holding my breath.

UPDATE: ITEM FINALLY ARRIVED, NOT LIKE PICTURE ON WEBSITE, WHICH LOOKS LIKE ORIGINAL PLUSH, INSTEAD I GOT CHEAP FAKE KNOCK OFF, DISGRACEFUL LOOKING. IT SEEMS THIS COMPANY GETS GOOD REVIEWS ABOUT FANCY DRESS COSTUMES BUT WHEN IT COMES TO TOYS DON'T ORDER FROM HERE, YOU DON'T GET WHAT YOU ORDERED, BAD IMITATION.

30 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Terrible place DO NOT ORDER!

Terrible place DO NOT ORDER!! i ordered slippers and they sent me the wrong pair after i waited a month for them to come... on top of it i asked for a replacement and it has been 2 weeks and they havent even shipped a replacement. So then i tried to get a refund but they want there customers to pay for the shipping across the world for there own mistakes. I WILL NEVER ORDER FROM HERE AGAIN.

29 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

Have ordered before with great service…

Have ordered before with great service costume was delivered within 2 days. Today I noticed when hitting the pay button I had bought the wrong size, a quick call to the shop, and spoke to Becky who sorted my problem out with no hesitation. Great service yet again.

28 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Ordered Octonauts Gub-B

Ordered Octonauts Gub-B. Completely different from the picture. Disappointed my four year old son and myself. This is why places like Amazon will destroy places like this. I will never order from Princess Dress World again, and you shouldn’t either.

27 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

I haven't seen my order it's been over…

I haven't seen my order it's been over 3 months this page is fake is from China be careful with this company they do fake reviews on there on websites China is Faking us to get are money Princess whatever is a hold bunch of China Man working in computers

25 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Bashed package

Ordered a scruv a luv. It took 2 weeks to get delivered. When it arrived, it looked like it survived a stampede.
The box was smashed and some patches with tape were made.

19 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Very bad customer services and even…

Very bad customer services and even worse delivery times!!!

I ordered my daughters birthday present 2 weeks (and a couple days) in advance this was 8/28 here it is 10/10 and I still haven’t received my order. They “missed placed it” mid delivery, but when I asked if I could just get a refund instead they hit me with the “a new one has been sent out we can only process a refund if you send the item back ” I leave it Alone and wait...... 5 days have gone by their updated tracker hasn’t updated for booboo it still doesn’t even say it’s left anywhere. I’m frustrated with myself that I bought an 80 egg but whatever to make your kid happy right ? It’s her birthday ima do what I need to to keep her happy But then to wait this long, not get it in time for her birthday and then also just have absolutely no idea where my hard earned money actually is ? Is beyond frustrating!!!

Please don’t waste your time or money it’s really not worth the lack of communication and the headache. I was REALLYYY hoping for a different outcome

10 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

I absolutely loved my son's flannel and…

I absolutely loved my son's flannel and sweater. He matched my husband perfectly! It wasn't form-fitting. It was stretchy material and lasted a long time!!! I buy all of my son's clothes from Princessdressworld now. AND it is affordable!!!!!!!

6 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Do not believe the fake reviews

Do not believe the fake reviews! This place sells fake products from China.

As soon as I found out my product is from China I tried to email them to get a refund, they rejected it rudely. Apparently it's 'impossible' to refund you once you've placed an order. I emailed them multiple times asking if their products are authentic, they ignored me! A week later my product was finally dispatched.

Finally three weeks after placing my order I recieved my product. It was damaged and 100 percent fake!

Now apparently I need to PAY to send it back. AVOID this company they are scammers!

5 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

We love shopping at Princessdressworld

We love shopping at Princessdressworld! Their prices are unbeatable and their clothes are so cute. This off the shoulder toddler dress is adorable and fits true to size! Definitely would recommend checking out this store!!

5 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

Awesome company!

The only costume company that have never let me down with quality, delivery, value, and customer service. Credit where it is due

3 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Cheap copy products

Cheap copy products.
Beware of this website, they advertise known brands and then send a cheap inferior copy. We ordered a Nintendo anti gravity racer toy and were sent a totally different product which was a cheap copy brand (RC speedy drift). It could not perform the same tricks and literally fell apart. When I asked for a refund they claimed that they sent me the product “as per the picture”, even though the description said Nintendo anti gravity racer and that I wasn’t entitled to a refund. I have since escalated this with PayPal but these guys are completely shonky and fraudulent - what is described is not what you are going to get. They are deliberately deceptive using known and trusted brands in their description and then send you a crappy copy in it’s place. I am disappointed that PayPal allow this business to use them to pay as it always gave me reassurance in the past that the company I was buying from was legitimate and ethical. Avoid at all costs.

1 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Misleading delivery times and bad customer service!

I ordered a board game from this company. They did not tell me upon ordering that it would be shipped from abroad and gave the impression i would receive it within 48 hrs.

I then received the confirmation and said it would be shipped from hong kong and would take 5-12 days.

I tried to cancel the order, as it was a gift for someone and would not arrive on time, but they said they couldn't as it had been shipped.

There was no tracking information for 4 days.

Eventually it showed up on tracking but had not left hong kong. It continued to remain there for a further 4 days.

They still said they could not cancel.

After 11 days it turned up, but they would only supply a return address label and have refused to pay for shipping.

I received some very unhelpful and quite rude emails from them, suggesting i should have paid extra for an express delivery!

Avoid this company at all costs.

29 settembre 2020
Non scritta su invito

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