Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

In support of my earlier positive review last week was copied into emails this week from Allana who off her own back went over and above contacting the courts to push through my paid off CCJ for delet... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I was in a bad financial situation after a divorce and through my own fault I got into debt pra were always understanding and when I couldn’t make a payment they talked me through my options I also... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Overall, I’m not really a fan of debt collection groups (who is?), and I don’t particularly like how every call is from an automated machine, asking me to wait, and leaving me lots of voice messages... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This company has been harassing me for a long time. Leaving voice mails, sending messages. You would think by now they would have got the message that I am not interested and never will be. I have sen... Leggi di più

Dettagli dell'azienda

  1. Agenzia di riscossione debiti
  2. Riscossione debiti

Scritti dall'azienda

Each year millions of people fall behind on their bills for many reasons - things don’t go as planned, and then debt happens. When a person is unable to pay back a loan, credit card or another account, their creditor may sell that debt to a company like ours. If your account was sold to us, we’re here to help make repayment easier. We’re changing the way debt repayment works by treating our customers with the fairness and respect they deserve. PRA Group in the UK has over 20 years of experience and has helped more than 1 million customers resolve their debts Debt happens. So can recovery.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

217 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

The Deceptive Approach by PRA.

The deceptive tactics employed by PRA to divert attention from the real reasons for our hesitance to settle outstanding credit card debts amount to nothing less than thuggery. This is characterized by daily harassment, malicious intent, and willful misconduct. The claimants have resorted to acts of intimidation, violence, and deceit, inflicting considerable harm and distress upon families. These actions include, but are not limited to, a) three or four phone calls daily, b) fraudulent claims, and c) various forms of criminal misconduct, all severely affecting the defendants' well-being and financial stability.

10 ottobre 2024
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Risposta di PRA Group UK

Hi Carlisle,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Valutata 1 stelle su 5

If just they will mind their business…

If just they will mind their business and stop harassment

21 agosto 2024
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Risposta di PRA Group UK

Hi Rosemary,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Valutata 1 stelle su 5

Debt collecting scammers??

Who are you? Why have you sent me a text saying I owe money? I have no paperwork or detail about what I am supposed to owe. Scammers with a good looking website!!

31 luglio 2024
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Risposta di PRA Group UK

Hi JB,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.
We look forward to hearing from you soon

Valutata 1 stelle su 5

Disgrace

This company are harrassing me for a debt for a completly different company and despite providing the evidence countless times they continue to send emails and letters. This should be illegal.

31 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Thia is company afferists

Thia is company afferists! They take money without namsfogden and now not giving back! Be carefful guys! Our loyer made case of them!

17 luglio 2024
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Risposta di PRA Group UK

Hi Ernestas,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.
We look forward to hearing from you soon

Valutata 1 stelle su 5

Relentless repetitiveness harassers!

Relentless repetitiveness harassers!
I feel like a parrot, if I didn't have two children to go on for I'd call it a day. This company are barbaric! They make you repeat your hopeless situation over and over and over and over! You can't protect yourself from them it's like they wont stop bullying you until they are sent a death certificate. I hope one day companies like this are shut down once and for all, they pray on absolute desperate and suicidal people it is nothing short of a Hitler regime

8 luglio 2024
Non scritta su invito
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Risposta di PRA Group UK

Hi Sam,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Valutata 1 stelle su 5

a scummy organisation buying up…

a scummy organisation buying up supposed old debts and harrassing people with letters full of inaccurate and incomplete information. Companies like this should not be allowed to function, they are the worst of the worst.

28 giugno 2024
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Risposta di PRA Group UK

Hi Oliver,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Valutata 1 stelle su 5

I have been receiving calls from this…

I have been receiving calls from this company for a few month now for no apparent reason. They asked me about some guy I don't even know.

13 giugno 2024
Non scritta su invito
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Risposta di PRA Group UK

Hi Lin,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Valutata 1 stelle su 5

Most unreasonable company i have ever delt with.

Was hoping to make a partial settlement offer today to clear my accounts but unlike my other creditors which are accepting 30% discount money grabbing PRA are offering a completely unreasonable less than 5% discount with no room to negotiate terrible company to deal with and poorly expereinced call centre staff.

account: 3391319

16 maggio 2024
Non scritta su invito
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Risposta di PRA Group UK

Hi,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Valutata 1 stelle su 5

Warning from FINANCIAL CONDUCT AUTHORITY

Even though I have been making payments each week. They often say they haven’t received my payments . They arrive each week as I have set up standing orders.
Because they arrive on Wednesday and not Monday they send letters saying I have missed a payment, which is simply not true.
Also why have they been removed from the FCA ? And the public have been warned about them. Time for Matt Allwright to expose them as rogue traders!

17 aprile 2024
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Risposta di PRA Group UK

Hi Dennis,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Valutata 1 stelle su 5

Keep sending me emails for someone…

Keep sending me emails for someone elses debt - dont know how they have my email. Blatant disregard for data privacy and has to be a breach of license as I have the details of someone else who I am sure would not be pleased that their private info is being sent to randoms. Taking this higher and hope they lose their license to collect debts. Previous reviews tell you all you need to know.

7 marzo 2024
Non scritta su invito
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Risposta di PRA Group UK

Hi Pam,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Valutata 1 stelle su 5

If I could rate 0 stars I would

If I could rate 0 stars I would! This company will constantly HARRAS you sending letters for debts which cannot be proved that you in fact owe despite asking for documentation to prove this more than once! Also tried to sell the “debt” onto another collection agency? I thought that is what you was PRA group?? It’s laughable. Complete cowboys any “positive reviews” on here are a load of rubbish, almost seems as though they write them themselves….

5 marzo 2024
Non scritta su invito
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Risposta di PRA Group UK

Hi Kirsty,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Valutata 1 stelle su 5

Asked for a final reduced payment of a…

Asked for a final reduced payment of a debt and they offered to take £100 reduction so I've asked for a proof of CCA to which they replied they're getting in touch with rbs to get the original CCA, so they have no enforcement of debt. So people please ask them for proof of CCA, they have to by law provide you with it within 12 days or the debt is unenforceable

10 febbraio 2024
Non scritta su invito
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Risposta di PRA Group UK

Hi Neil Dickinson,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon.

Valutata 1 stelle su 5

Kept bombarding me with emails saying I…

Kept bombarding me with emails saying I owed them money. So I asked them to send me proof of liability as I don't owe them a penny. They haven't provided me with evidence and ignored all emails/letters sent to them. Service is terrible

7 gennaio 2024
Non scritta su invito
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Risposta di PRA Group UK

Hi Rebecca,

Thank you for providing the information to help us locate your account.

Valutata 1 stelle su 5

SCAMM!!!!!!

14 dicembre 2023
Non scritta su invito
Logo di PRA Group UK

Risposta di PRA Group UK

Hi Matt,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon

Valutata 1 stelle su 5

Shameful company

I asked them to provide proof of liability as they are not the original creditor but they haven't provided any instead they are treating with County Court Claim but let's see how far they willing to go because they are not going to get anything. I will also seek compensation if they make a Claim as this liability has nothing to do with them.

6 dicembre 2023
Non scritta su invito
Logo di PRA Group UK

Risposta di PRA Group UK

Hi Rebecca,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon 😊.

Valutata 1 stelle su 5

PRA Group

PRA Group: If you need any confirmation that satanic/demonic and really evil human beings exist in this world. Look no further.

2 ottobre 2023
Non scritta su invito
Logo di PRA Group UK

Risposta di PRA Group UK

Hi Red,

I’m sorry to hear the experience you have had and would like to help you.

To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon 😊

Valutata 5 stelle su 5

good service sorted out my problem ..ty

25 settembre 2023
Non scritta su invito
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Risposta di PRA Group UK

Hi Simon,

It’s great to hear from you and thank you for taking the time to share your feedback. We are pleased to hear you have been satisfied with the level of service you’ve received. If we can be of any service in the future – please don’t hesitate to get in touch. Best wishes! 😊

Valutata 1 stelle su 5

Parasites

Parasites. My father died and I sent them death certificate on 1st Sept 2023.

No reply just a threatening email. Complaints link’s connection doesn’t work and says error submitting complaint.

11 settembre 2023
Non scritta su invito
Logo di PRA Group UK

Risposta di PRA Group UK

Hi,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon 😊.

Valutata 1 stelle su 5

PRA who ???

Contacted these guys a few months ago following a letter received. I confirmed that the debt was statute barred. The guy on the phone said that’s fine I’ll get that sorted at our end . 3 months later I’m still getting the odd call and txt asking to contact them . Looking at all the negativity on these reviews, I think they need to give up or change their approach. There is no debt on my credit score and my score is near perfect so no ideal why they are hassling me . Should be laws against being hounded .

24 agosto 2023
Non scritta su invito
Logo di PRA Group UK

Risposta di PRA Group UK

Hi Philip,

I’m sorry to hear the experience you have had and would like to help you.
To allow us to do so, we have requested further information to help us identify your account.

We look forward to hearing from you soon 😊.

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