Plum Diamonds Recensioni 335

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Such an amazing experience! I wish I could give this review more than five stars. Communication over email was done in an extremely timely manner, with every question answered in detail! They listened... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Renee and Kristy were beyond helpful and made me feel so supported during the process. They were very patient with me and helped me make the perfect custom engagement ring for my girlfriend. They were... Leggi di più

Valutata 5 stelle su 5

Great customer service, all my questions were answered day-of and were extremely helpful. When I had concerns about the arrival date of the shipping, they waited for me to confirm before moving alon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quick to reply to all my questions, made the delivery process super easy for me as I’m always busy, and the ring is beautiful. Couldn’t be happier. Thank you guys so much!!

L'azienda ha risposto

Dettagli dell'azienda

  1. Gioielliere

Scritti dall'azienda

Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!). Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America. Together, we’ve been doing this for generations and will continue for decades to come! Through www.plumdiamonds.com, we bring one-of-a-kind, impeccable rings direct to you.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

335 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Plum makes finding your perfect ring easy and fun!

The entire experience—from start to finish—was simple and delightful. The try-on kit allowed us to make our decisions confidently and from the comfort of our home. The Plum team answered all our questions along the way, and we got our beautiful rings earlier than expected. We'll recommend Plum to everyone we know. :D

4 aprile 2025
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Risposta di Plum Diamonds

Stephanie, what a delight to hear you enjoyed everything from the try-on kit to the customer service to the finished rings! You got the full experience and it was our pleasure to be part of this special time for you. Congrats!

Valutata 5 stelle su 5

Excellent Experience

Amazingly enthusiastic team and extremely helpful every step of the way.

27 marzo 2025
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Risposta di Plum Diamonds

Hey Kara, thank you so much! We appreciate your kind words and we're so happy you found Plum

Valutata 5 stelle su 5

My fiance found the stone he wanted and…

My fiance found the stone he wanted and picked our my band so easy. Said they were responsive when he asked questions. My ring is absolutely gorgeous! I get some many compliments on it, and pictures does not do it justice!

20 febbraio 2025
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Risposta di Plum Diamonds

Thank you for sharing the experience you and your fiance had with Plum! It means a lot to us to hear that couples come away thrilled both with the service and the jewelry ~ we hope you come back soon!

Valutata 5 stelle su 5

Impeccable service

Impeccable service. Their service with try-on kit exceeded my expectations. They have a huge variety of options but Renee helped us to easily narrow the options that fit our requirements. Professional and polite service. We feel confident that we are getting the best value with excellent service

26 marzo 2025
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Risposta di Plum Diamonds

Rob, we're grateful you feel taken care of! We're so honored you chose Plum and we're happy to have you here.

Valutata 5 stelle su 5

OBSESSED with my ring!

Kristy and Morgan at Plum Diamonds are amazing. They helped me design my wedding ring and created something so beautiful! I'm in love with it and the customer service is impeccable.

6 marzo 2025
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Risposta di Plum Diamonds

We couldn't be more grateful to have done it for you! Thank you so much for the opportunity and kind words.

Valutata 5 stelle su 5

Love the ring, process was easy. No complaints

My husband said the process of creating the ring was easy. I love my ring and it didn’t break the bank. I had to send it back for sizing and solder and the process was easy. The communication with all the ladies at PLUM was amazing. Definitely would use again! Thank You

4 marzo 2025
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Risposta di Plum Diamonds

We're so happy to have you as part of the Plum family! We also appreciate that you and your husband have had a great experience and cared enough to share- it means a lot to us.

Valutata 5 stelle su 5

Everyone was so helpful with all our…

Everyone was so helpful with all our questions. Diamond is absolutely Beautiful!!

28 febbraio 2025
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Risposta di Plum Diamonds

Hi Sandy - it was a pleasure to help you and we love having you as part of the Plum family now! Thank you so much for the sweet review and we're so happy you're happy.

Valutata 5 stelle su 5

I am so happy I purchased a ring from…

I am so happy I purchased a ring from Plum Diamonds. Kristy and Renee were so responsive and easy to work with. I got exactly what I wanted and am extremely happy with my stunning ring.

27 febbraio 2025
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Risposta di Plum Diamonds

Molly, we're so happy we were able to provide you not only with an enjoyable experience but also a ring you love and can cherish! That's our goal with all of our clients; thank you for caring enough to share!

Valutata 5 stelle su 5

Everything was perfect!

Everything was perfect from start to finish.
Great communication! Wonderful try on kit and great delivery.
The ring is an absolute dream!

10 febbraio 2025
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Risposta di Plum Diamonds

Wonderful! We're so thrilled your experience was enjoyable start to finish - thanks so much for caring enough to share that with others. We appreciate it!

Valutata 5 stelle su 5

The Try-On kit was perfect!!

The Try-On kit was perfect and came elegantly boxed and easy to use. My soon to be Fiance and I were able to see different types of stones, sizes and bands.

We were able to do it in our own home with zero pressure from a sales person or just having others invade on our moment. It still left the actual choosing in my hands, which is important to me as a man.

6 febbraio 2025
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Risposta di Plum Diamonds

Dan, we could not be happier to hear you had such a pleasurable experience with our kit! Every time we send one out, we hope couples feel the way you did. We can't wait to work with you on the "real" ring!

Valutata 5 stelle su 5

Plum did great

Plum did great ! Very good at communicating with me . Ring is awesome

2 gennaio 2025
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Risposta di Plum Diamonds

We're so excited that you think the ring is awesome! The perfect outcome :) Thanks for caring enough to leave a review -we appreciate it!

Valutata 5 stelle su 5

Beautiful Lab Grown Diamonds!

The entire process of selecting the diamond and setting for it to go into was really easy. I called their customer service phone for additional questions and Renee was really kind, helpful and knowledgeable. The quality of the lab grown diamonds was gorgeous and true to advertisement. 10/10 would recommend again.

24 gennaio 2025
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Risposta di Plum Diamonds

Thanks so much for taking the time and thought to leave a review - it means so much to us and to others considering giving Plum a try. We would love to serve you at Plum again!

Valutata 5 stelle su 5

Awesome company

By far the best customer service I have ever had. My wife absolutely loves her ring it’s perfect.

23 gennaio 2025
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Risposta di Plum Diamonds

David, we are so honored to be the best customer service you've ever had! And a huge bonus that she loves her ring! We'd love to see you at Plum again and we thank you for giving us a try.

Valutata 5 stelle su 5

The idea for a custom try on kit is…

The idea for a custom try on kit is AMAZING. Totally took the stress of going into the store and having no idea where to start away. It was such an easy process and curated to exactly what I asked for. Definitely made finding my future ring a fun experience.

8 gennaio 2025
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Risposta di Plum Diamonds

Bailey, we are so thrilled to hear that your experience with the Find Your Diamond Kit was everything we intended it to be! We'd love to have you back for the "real" ring and are so grateful for your review. Thank you!

Valutata 5 stelle su 5

Customer service is proactive and…

Customer service is proactive and helpful. Made the process easy and removed stress of shipment.

31 dicembre 2024
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Risposta di Plum Diamonds

Thanks Carter! We believe the process should be stress free and hopefully enjoyable! We're relieved you felt at ease with the process and thank you for sharing your experience - it means a lot!

Valutata 5 stelle su 5

Great Service Through and Through

Every person that I came in contact with was incredible. They worked with me to make the perfect ring, using my references and crafting exactly what I wanted. Everyone was so nice along the way. The ring itself is gorgeous. It looks exactly as it was shown to me and I’m beyond happy with it.

6 gennaio 2025
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Risposta di Plum Diamonds

Joshua, we are so touched that you were moved to leave a review! It was a pleasure working on your ring and we're so glad your experience was a positive one. Please reach out if we can be of help in the future!

Valutata 5 stelle su 5

Great Customer Service

Plum Diamonds provided fantastic customer service! I had a tight timeline for receiving the engagement ring, and Renee was incredibly helpful. She kept me updated on the delivery status, ensuring it arrived on time.

9 dicembre 2024
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Risposta di Plum Diamonds

Mike, thank you for taking the time to share your experience - we couldn't be happier that we were able to meet your timeline and that your experience was positive. Thanks for acknowledging our efforts and please come back and visit us again soon.

Valutata 5 stelle su 5

This was a phenomenal experience

This was a phenomenal experience. SO VERY helpful to figure out what I like. You really can’t get a good feel for what you like just trying on rings for a couple seconds in a store. Having a variety of stone sizes, shapes & ring styles to wear throughout your day really helped me figure things out. I had about a 100 questions about designs and products afterwards and with every email I sent I recieved a personal, genuine and patient response back. Kristy, Morgan and Renee were great at explaining things in meticulous detail. They even sent pictures and video of another customers ring (before it was shipped out) because it was the exact style I was looking for, this extra attention to detail solidified that that was the design style I love most. At first I was nervous about spending $150 on a try on kit online, nervous it might be a scam, but boy was I wrong. Knowing they have a sister store in Chicago also gave me peace of mind. Thank you Plum Diamonds. The try on kit is GENIUS.

24 dicembre 2024
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Risposta di Plum Diamonds

Kaitlyn, thank you so much for the meaningful words! We're so happy to have you here at Plum and grateful you took a chance on us - we appreciate you!

Valutata 5 stelle su 5

The ring is so beautiful

The ring is so beautiful! I’m so happy with it. I made a last minute adjustment to the size and they were able to make the adjustment right and made sure that it was delivered on time before our anniversary. Communication was top notch and couldn’t be more happier!

13 dicembre 2024
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Risposta di Plum Diamonds

Thanks so much for your kind words! We are so happy we were able to make the ring and the timing right - it means a lot to us to make our clients happy! We hope to see you again for another anniversary :)

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