Plum Diamonds Recensioni 335

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Such an amazing experience! I wish I could give this review more than five stars. Communication over email was done in an extremely timely manner, with every question answered in detail! They listened... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Renee and Kristy were beyond helpful and made me feel so supported during the process. They were very patient with me and helped me make the perfect custom engagement ring for my girlfriend. They were... Leggi di più

Valutata 5 stelle su 5

Great customer service, all my questions were answered day-of and were extremely helpful. When I had concerns about the arrival date of the shipping, they waited for me to confirm before moving alon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quick to reply to all my questions, made the delivery process super easy for me as I’m always busy, and the ring is beautiful. Couldn’t be happier. Thank you guys so much!!

L'azienda ha risposto

Dettagli dell'azienda

  1. Gioielliere

Scritti dall'azienda

Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!). Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America. Together, we’ve been doing this for generations and will continue for decades to come! Through www.plumdiamonds.com, we bring one-of-a-kind, impeccable rings direct to you.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

335 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Just wanted to share that I found this…

Just wanted to share my experience, I bought an engagement ring for my fiancé, she loved it. The quality of the diamond is excellent and it shines incredibly. Also, wanted to mention that the customer service was excellent, they quickly responded to all my questions and keep me updated about my order.

4 giugno 2025
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Risposta di Plum Diamonds

Kevin, we couldn't be more thrilled that you and your fiance love the diamond! And, we're so glad you appreciated the experience overall. We appreciate you, thank you for choosing Plum!

Valutata 5 stelle su 5

Unbelievable Experience

The customer service you receive is truly unmatched. From the moment we placed our order, we received PERSONAL email contact which remained consistent throughout the entire process to check in and update us on the status of our order. You will not find the same experience elsewhere. My Wife was literally speechless when we received her ring and we could not be happier. Thank you all for making this so easy and a special thank you to those who spent their time crafting this piece for us.

10 giugno 2025
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Risposta di Plum Diamonds

Lucas, we're honored your chose Plum for your wife's special ring and we love a speechless reaction any day! Thank you so much for taking the time to leave a review, we appreciate every one! We'd love to work with you again in the future.

Valutata 5 stelle su 5

Ring shopping made easy

The diamond ring buying experience was very easy- they made it simple to design and choose the diamond you want with all the specific characteristics. My fiance loves it, and it looks more expensive than it is!

15 aprile 2025
Valutata 5 stelle su 5

Could not have been more perfect

Great communication, shipped as promised, stunningly beautiful emerald diamond 18k ring exceeded my expectations. 10/10

29 maggio 2025
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Risposta di Plum Diamonds

That's the best we can hope for! Thank you so much for sharing - please come back to visit us at Plum again soon, it was a pleasure to work with you.

Valutata 5 stelle su 5

Communication made this experience…

Communication made this experience great I was very well informed throughout the whole process.

4 giugno 2025
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Risposta di Plum Diamonds

Tyler, it's our pleasure to keep you informed throughout the process - we're excited for every ring to make it home and enjoy touching base as well! Thanks for supporting Plum!

Valutata 5 stelle su 5

Best decision and process EVER

Best decision and process ever! Renee and Kristy are such a joy to work with, they guided me with patience, ideas, professional suggestions and authentic care. This was a wonderful experience for me and I am so happy I found Plum Diamonds. Thank you so much!

2 giugno 2025
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Risposta di Plum Diamonds

Aneth, we're so honored to have been a part of this special process for you and couldn't be happier that you took a leap with Plum! We're here if we can help at all in the future - congrats!

Valutata 5 stelle su 5

The updates along the way that provided…

The updates along the way that provided a some good reassurance. The easy to use website and customization.

15 aprile 2025
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Risposta di Plum Diamonds

So glad the process was simple for you and that our communication was helpful. Thanks for sharing and come back to Plum again soon!

Valutata 5 stelle su 5

Everything was great! Plus awesomeee!

Everything was great, the wife LOVE LOVE LOVED the art you guys made! I really appreciate the awesome communication on the status updates all the way to the shipping. Apologies on the late verdict of how the customer service was but I was out of town. However, I will definitely tell anyone Plum DIAMONDs was an awesome experience. Thank you again!

28 maggio 2025
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Risposta di Plum Diamonds

Carl, we appreciate your kind words anytime so no apologies needed! We're so happy to be a part of your story ~ thanks for sharing your experience!

Valutata 5 stelle su 5

Awesome

Working with plum diamonds was a great experience. They made picking out a ring easy.

28 maggio 2025
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Risposta di Plum Diamonds

Hi Joe~we're ecstatic to hear that we helped make the experience simple and positive for you! We also truly appreciate the time you took to leave a review - much appreciated!

Valutata 5 stelle su 5

Exceptional customer service

Exceptional customer service. The ring exceeded my expectations with the craftmanship.

6 maggio 2025
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Risposta di Plum Diamonds

As we pride ourselves in both our service and craftsmanship nothing makes us happier than knowing we exceeded your expectations! Letting us know that means more than you know - we are so grateful. Please reach out if we can help at all in the future!

Valutata 5 stelle su 5

Knocked it out of the park!

I couldn’t have asked for a more personal and engaging experience. Renee guided me through the entire process with warmth, deep knowledge, and incredible patience—helping me gain clarity and ultimately find the perfect diamond. Even in Renee’s absence, the communication remained seamless and attentive.

PLUM truly raises the bar. Their integrity, energy, and dedication shine through in everything they do. It’s clear they love their work and handle challenges with grace and professionalism.

9 maggio 2025
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Risposta di Plum Diamonds

Wow, thank you so much for your kind words! We do love what we do but the clients make it worth it - we appreciate you! And, we appreciate that you cared enough to leave a review. Thank you for taking a leap with Plum!

Valutata 5 stelle su 5

Amazing Customer Service!

Repeat customer and will purchase from Plum again! Renee went out of her way to accommodate my rush request and was able to deliver to a FedEx office while I was traveling. Outstanding customer service!! Can’t say enough good things about Plum’s quality and team.

7 maggio 2025
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Risposta di Plum Diamonds

Hey Adam, we love our loyal Plum clients so thank you! And it was our pleasure to make it all work for you, we're so thrilled everything fell into place! We hope to see you again at Plum :)

Valutata 4 stelle su 5

Helpful!

I thought this kit was very helpful with picking what cut stone I liked the best. I tried a couple styles on at a different store but I wanted to take my time with what I really wanted so this was perfect. They ask what styles you like and send you mockup rings and loose stones. I kept mine for about 5 days and wore one ring each day to really get a feel for it. Would recommend to anyone!

29 aprile 2025
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Risposta di Plum Diamonds

Hey there, we are so glad to hear you took advantage of our kit and found a way to make it most useful to you! We love to hear how people use to determine what's best for them - we hope to make your real ring now that you've had a chance to experiment!

Valutata 5 stelle su 5

Amazing customer service and attention…

Amazing customer service and attention to detail. We love our rings and would recommend Plum!

28 aprile 2025
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Risposta di Plum Diamonds

We appreciate you! Thanks for caring enough to leave a review - they help more people feel comfortable taking the leap with Plum and so we can't thank you enough :)

Valutata 5 stelle su 5

Just plain good

Just plain good - really fast customer care.

1 maggio 2025
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Risposta di Plum Diamonds

Thank you! We will take that - we appreciate being acknowledged for our great service. We care about and appreciate each of our clients!

Valutata 5 stelle su 5

Engagement ring

Plum diamonds did absolutely amazing on my ring. It was exactly what I ordered and they had it made and shipped in a speedy timeframe! The ring is absolutely stunning as well! Cant wait to propose! Thank you plum diamonds.

6 maggio 2025
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Risposta di Plum Diamonds

Hey Jacob, we can't wait for you to propose either! We're so honored to be part of such a special time - an early congrats to you both!

Valutata 5 stelle su 5

Service Across the World

Not only was the ring perfect, customizable, and exactly what my fiancee and I wanted but they were able to meet an extremely demanding timeline and get the ring shipped to Asia in a rush due to complex personal circumstances. As stressful as things were the ring was not. Thank you to Plum for making the process easy, fast, and helpful!

28 marzo 2025
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Risposta di Plum Diamonds

Hi there! We were so pleased that we were able to figure out a solution for you and keep your timeline intact! We love when things can work out that way - and we are so thrilled to hear the ring is everything you both wanted! We'd love to see you at Plum again :) Congrats!

Valutata 5 stelle su 5

Communication was great

Communication was great. The band looks beautiful with the engagement ring. Couldn't be happier.

10 aprile 2025
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Risposta di Plum Diamonds

We're so happy the set is complete and that you love it! We were honored to have you back at Plum; we love our loyal Plum customers! Thank you again.

Valutata 5 stelle su 5

10/10 experience and product

I took a chance and ordered my first piice of jewelry online from a retailer I didn't know. Plum diamonds absolutely exceeded my expectations in every aspect. from customer service (I emailed with a customization request) to the piece arriving and being even more beautiful in person, the care and level of excellence of Plum was in every step. I will be ordering more pieces. Big box retailers have nothing on this company.

3 aprile 2025
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Risposta di Plum Diamonds

Tia, what a touching review! We appreciate our customers so much and are touched when they can see the effort we put in to exceed expectations from start to finish. We'd love to see you back at Plum again soon!

Valutata 5 stelle su 5

Great value

Great value, attentive service and communication. I would use them again

9 aprile 2025
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Risposta di Plum Diamonds

Hey Robert- we hope you do! We'd love to have you back at Plum. Thanks for trusting Plum and caring enough to leave a review - we appreciate it!

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