Plum Diamonds Recensioni 335

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Such an amazing experience! I wish I could give this review more than five stars. Communication over email was done in an extremely timely manner, with every question answered in detail! They listened... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Renee and Kristy were beyond helpful and made me feel so supported during the process. They were very patient with me and helped me make the perfect custom engagement ring for my girlfriend. They were... Leggi di più

Valutata 5 stelle su 5

Great customer service, all my questions were answered day-of and were extremely helpful. When I had concerns about the arrival date of the shipping, they waited for me to confirm before moving alon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quick to reply to all my questions, made the delivery process super easy for me as I’m always busy, and the ring is beautiful. Couldn’t be happier. Thank you guys so much!!

L'azienda ha risposto

Dettagli dell'azienda

  1. Gioielliere

Scritti dall'azienda

Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!). Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America. Together, we’ve been doing this for generations and will continue for decades to come! Through www.plumdiamonds.com, we bring one-of-a-kind, impeccable rings direct to you.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

335 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

The communication was fast and easy

The communication was fast and easy. The ring was everything I expected.

23 dicembre 2024
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Risposta di Plum Diamonds

Hi Sean, so thankful that you were pleased with your experience and the ring! We also appreciate that you cared to share your experience - it means a lot!

Valutata 5 stelle su 5

My wife loved the ring

My wife loved the ring. The team at plum answered all my questions and helped me rush the order to get it in time for my 20th anniversary. Very polite and quick to respond anytime I need questions answered. Will be buying more jewelry in the future.

16 dicembre 2024
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Risposta di Plum Diamonds

We'd love to have you back at Plum! We're so happy to hear you both loved the ring, and that your experience was pleasant too. Thanks for giving us a try, we appreciate it.!

Valutata 5 stelle su 5

This place is amazing

This place is amazing. They have affordable lab grown diamonds with excellent customization ability. I had no trouble ordering the ring, and it arrived in a timely manner. Their customer service was amazing as well. They make sure to confirm addresses multiple times to ensure a safe arrival. At first I was skeptical from ordering off their website because of the low reviews. However, I am confident enough to say that this place is legit and their products come out looking wonderful!

6 dicembre 2024
Non scritta su invito
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Risposta di Plum Diamonds

Hey Evan, thanks so much for taking a leap of faith with Plum Diamonds! And thank you so much for caring enough to leave a review (and by "low reviews" we think you mean low in numbers, not in stars!!). Reviews really do help others feel more comfortable giving us a try so we are very appreciative! Please come back to Plum again soon and congrats!

Valutata 5 stelle su 5

Great everything

Great product, customer service, and shipping. I was originally hooked for the product and return policy but truly it's bigger than the return policy it's the commitment to make sure you get exactly what you want and turns out I got that on the first try!

15 novembre 2024
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Risposta di Plum Diamonds

Thank you for noticing - we do try to make sure we hear each customer's desires! We work to make sure everyone leaves wanting to be Plum customers for life. We appreciate your review!

Valutata 5 stelle su 5

Fun and easy to use!

Fun and easy to use engagement ring try on kit! I would recommend this for anyone unsure of what you like in an engagement ring!

31 ottobre 2024
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Risposta di Plum Diamonds

Josie, thanks for sharing your experience with our Find Your Diamond kit! We work hard at making them fun, personalized and worthwhile - we hope to see you at Plum again soon!

Valutata 5 stelle su 5

Incredible product and business

The packaging was great! There was a personalized note inside thanking me for my business. The communication was great too as I got many updates as to when I would be expecting the product. Definitely recommend Plum!!

25 ottobre 2024
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Risposta di Plum Diamonds

Jillian, Thanks so much for sharing your experience! We work hard to make sure we exceed customer expectations - we're glad we succeeded. It means a lot that you'll recommend us too-thank you!

Valutata 5 stelle su 5

Such a great experience and got a…

Such a great experience and got a beautiful ring! Thank you !

17 ottobre 2024
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Risposta di Plum Diamonds

Michelle, we're so happy to hear you were pleased with both the experience and your ring! It's important to us that our clients' expectations are exceeded start to finish - thank you for giving Plum a chance!

Valutata 5 stelle su 5

Responsive, Accommodating, and Personal

Working with Plum Diamonds has been an amazing experience for me. The staff have been promptly responsive to answer my questions, as well as very accommodating in assisting me find the ring of my dreams. They’ve made this experience exciting as well as personal, and I am happy to say that as soon as I’ve made my selection that I will be eagerly waiting to see my customized ring when it comes!!

15 ottobre 2024
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Risposta di Plum Diamonds

We can't wait to to make your ring! The pleasure has been ours so far ~ thank you for supporting Plum and leaving a review of your experience so far!

Valutata 5 stelle su 5

So Amazing!

Great service and gorgeous ring!

7 ottobre 2024
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Risposta di Plum Diamonds

We can't ask for more than that! Thank you for taking a moment to share your experience with Plum - we so appreciate it!

Valutata 5 stelle su 5

Loved Every Aspect!

Every aspect of the purchase experience was fantastic. We found exactly what we were looking for, easily ordered, and everything was delivered right on time. The ring (4.33 carat hidden halo engagement) is simply stunning, excellent craftsmanship and the diamond is simply fire! My wife is beyond thrilled!!

29 luglio 2024
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Risposta di Plum Diamonds

Thank you for your willingness to share your experience! Nothing makes us happier than to hear that you are both thrilled, both with the experience and with the ring and diamond. We're not happy unless our clients are, so this means a lot to us!

Valutata 5 stelle su 5

LOVED getting the try on box with all…

LOVED getting the try on box with all the different rings to figure out what i truly want in my ring!

23 settembre 2024
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Risposta di Plum Diamonds

Chantel, we are beyond happy to hear the kit was helpful for you! We can't wait to learn what you've narrowed in on and we hope we get to make that special ring for you - we'd be honored!

Valutata 5 stelle su 5

neighborhood jewelry store experience

Kristy and Renee were incredible to work with!! Incredible communication and kept me updated all along the way. Truly felt like I was working with a neighborhood jewelry store. And the ring turned out incredible, even better than I had ever expected!

16 settembre 2024
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Risposta di Plum Diamonds

Hey Kevin, "better than expected" is always nice to hear! We couldn't be happier that you felt taken care of and like you were working with a local store - what a compliment. Thanks for giving Plum a chance!

Valutata 5 stelle su 5

Quality purchase and great customer…

Quality purchase and great customer service!

24 settembre 2024
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Risposta di Plum Diamonds

Lia, thanks for taking the time to tell others about your experience with Plum! We strive to provide quality in both service and our products and we're thankful we succeeded in your case. Please visit us again!

Valutata 5 stelle su 5

Plum is Exceptional!

My experience with Plum was the best customer experience I’ve ever experienced. To be honest i dropped the ball of not exactly knowing when the ring would be shipped. I was expecting the ring on the 3rd or 4th of the month to propose to my girlfriend on the 5th. After reaching out, the set delivery date was on the 8th. After communicating my situation, Plum made it happen! Very generous and honest response. I love that the escalating is not done by automated messages. My experience was very personable and great. Plum took care of me to make sure I was able to make my proposal day happen in time! Definitely would and will recommend!

4 ottobre 2024
Non scritta su invito
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Risposta di Plum Diamonds

We could not be happier or more relieved that we were able to lend a hand in making your proposal weekend dreams come true! The pleasure goes both ways as it was lovely working with you and we would absolutely love to have you back at Plum again!

Valutata 5 stelle su 5

Pinch Me I'm Dreaming

My ring is more than what I could have imagined. First off it was affordable! Second the quality of customer service care and communication i received can't be matched by any other company. If I had a question, I sent an email and i had an answer within the hour. Real stone, real people, and real special moments to come. I would recommend Plum diamond to everyone that's willing to listen. Thank you for making the ring of my dreams.

16 settembre 2024
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Risposta di Plum Diamonds

Sabrina! Thank you for such a positive review ~ we appreciate that you recognized all of our goals; beautiful jewelry, exceptional service and fair pricing. It was a pleasure to work with you and we would love to you work with you (and your family/friends!) again.

Valutata 5 stelle su 5

At-home try-on engagement ring kit

I had a great experience with ordering an at-home try-on engagement ring kit with Plum Diamonds. I received 4 rings + various (CZ) stones that came in a nice box with a personalized note and a ring sizer, alongside an email with details on all of the rings and stones. I had a couple of additional questions about them and customer service was quick to answer them. All the rings came in a standard size 7. You could definitely tell that the stones were cubic zirconia, but this kit really helped me discover what style, karat, size, etc. I preferred.

Returning the kit was really easy since a prepaid lable was included. I ended up deciding on a more non-traditional ring, but I never felt pressured to purchase from Plum Diamonds after I returned the kit, which I really appreciated.

I have tried a couple of other kits from different companies, but this one has been my favourite experience.

9 settembre 2024
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Risposta di Plum Diamonds

Denise, we are so glad the experience was beneficial and the process simple for you! That's what we aim for - thanks for caring enough to leave a review!

Valutata 5 stelle su 5

Ring kit

I wasn't sure what cut I wanted or what carat I wanted the diamond to be and the kit was absolutely perfect for finding that out!!!

16 settembre 2024
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Risposta di Plum Diamonds

Eden, we are so happy you found the kit helpful! We always hope that it's just the thing to help people know what's "them," or at least help them get closer. We'd love to work with you on your "real" ring!

Valutata 5 stelle su 5

LOVED THE RING!

I have to say that I only give reviews when it’s worth it and it was WELL WORTH IT!

The team was extremely helpful, answered all my questions and more. I had no idea about the process/what I needed to do. I explained my vision and they made it a reality. The ring came out better than I expected and I couldn’t be happier. Kristy and Renee were extremely responsive and tailored the full experience to my needs. I would 100000% recommend. Will be back to get more!

13 settembre 2024
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Risposta di Plum Diamonds

Wow, what impactful words! We are so thankful that you took a chance on Plum AND shared your experience. It means so much to us! It was a pleasure to work with you and we absolutely hope to see you at Plum again.

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