Such an amazing experience! I wish I could give this review more than five stars. Communication over email was done in an extremely timely manner, with every question answered in detail! They listened... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Such an amazing experience! I wish I could give this review more than five stars. Communication over email was done in an extremely timely manner, with every question answered in detail! They listened... Leggi di più
L'azienda ha risposto
Renee and Kristy were beyond helpful and made me feel so supported during the process. They were very patient with me and helped me make the perfect custom engagement ring for my girlfriend. They were... Leggi di più
Great customer service, all my questions were answered day-of and were extremely helpful. When I had concerns about the arrival date of the shipping, they waited for me to confirm before moving alon... Leggi di più
L'azienda ha risposto
Quick to reply to all my questions, made the delivery process super easy for me as I’m always busy, and the ring is beautiful. Couldn’t be happier. Thank you guys so much!!
L'azienda ha risposto
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!). Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America. Together, we’ve been doing this for generations and will continue for decades to come! Through www.plumdiamonds.com, we bring one-of-a-kind, impeccable rings direct to you.
5 S Wabash Ave. Ste. 704B, 60603, Chicago, Stati Uniti
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The communication was fast and easy. The ring was everything I expected.

Risposta di Plum Diamonds

Risposta di Plum Diamonds
My wife loved the ring. The team at plum answered all my questions and helped me rush the order to get it in time for my 20th anniversary. Very polite and quick to respond anytime I need questions answered. Will be buying more jewelry in the future.

Risposta di Plum Diamonds
This place is amazing. They have affordable lab grown diamonds with excellent customization ability. I had no trouble ordering the ring, and it arrived in a timely manner. Their customer service was amazing as well. They make sure to confirm addresses multiple times to ensure a safe arrival. At first I was skeptical from ordering off their website because of the low reviews. However, I am confident enough to say that this place is legit and their products come out looking wonderful!

Risposta di Plum Diamonds
Great product, customer service, and shipping. I was originally hooked for the product and return policy but truly it's bigger than the return policy it's the commitment to make sure you get exactly what you want and turns out I got that on the first try!

Risposta di Plum Diamonds
Fun and easy to use engagement ring try on kit! I would recommend this for anyone unsure of what you like in an engagement ring!

Risposta di Plum Diamonds
The packaging was great! There was a personalized note inside thanking me for my business. The communication was great too as I got many updates as to when I would be expecting the product. Definitely recommend Plum!!

Risposta di Plum Diamonds
Such a great experience and got a beautiful ring! Thank you !

Risposta di Plum Diamonds

Risposta di Plum Diamonds
Working with Plum Diamonds has been an amazing experience for me. The staff have been promptly responsive to answer my questions, as well as very accommodating in assisting me find the ring of my dreams. They’ve made this experience exciting as well as personal, and I am happy to say that as soon as I’ve made my selection that I will be eagerly waiting to see my customized ring when it comes!!

Risposta di Plum Diamonds
Every aspect of the purchase experience was fantastic. We found exactly what we were looking for, easily ordered, and everything was delivered right on time. The ring (4.33 carat hidden halo engagement) is simply stunning, excellent craftsmanship and the diamond is simply fire! My wife is beyond thrilled!!

Risposta di Plum Diamonds
LOVED getting the try on box with all the different rings to figure out what i truly want in my ring!

Risposta di Plum Diamonds
Kristy and Renee were incredible to work with!! Incredible communication and kept me updated all along the way. Truly felt like I was working with a neighborhood jewelry store. And the ring turned out incredible, even better than I had ever expected!

Risposta di Plum Diamonds

Risposta di Plum Diamonds
My experience with Plum was the best customer experience I’ve ever experienced. To be honest i dropped the ball of not exactly knowing when the ring would be shipped. I was expecting the ring on the 3rd or 4th of the month to propose to my girlfriend on the 5th. After reaching out, the set delivery date was on the 8th. After communicating my situation, Plum made it happen! Very generous and honest response. I love that the escalating is not done by automated messages. My experience was very personable and great. Plum took care of me to make sure I was able to make my proposal day happen in time! Definitely would and will recommend!

Risposta di Plum Diamonds
My ring is more than what I could have imagined. First off it was affordable! Second the quality of customer service care and communication i received can't be matched by any other company. If I had a question, I sent an email and i had an answer within the hour. Real stone, real people, and real special moments to come. I would recommend Plum diamond to everyone that's willing to listen. Thank you for making the ring of my dreams.

Risposta di Plum Diamonds
I had a great experience with ordering an at-home try-on engagement ring kit with Plum Diamonds. I received 4 rings + various (CZ) stones that came in a nice box with a personalized note and a ring sizer, alongside an email with details on all of the rings and stones. I had a couple of additional questions about them and customer service was quick to answer them. All the rings came in a standard size 7. You could definitely tell that the stones were cubic zirconia, but this kit really helped me discover what style, karat, size, etc. I preferred.
Returning the kit was really easy since a prepaid lable was included. I ended up deciding on a more non-traditional ring, but I never felt pressured to purchase from Plum Diamonds after I returned the kit, which I really appreciated.
I have tried a couple of other kits from different companies, but this one has been my favourite experience.

Risposta di Plum Diamonds
I wasn't sure what cut I wanted or what carat I wanted the diamond to be and the kit was absolutely perfect for finding that out!!!

Risposta di Plum Diamonds
I have to say that I only give reviews when it’s worth it and it was WELL WORTH IT!
The team was extremely helpful, answered all my questions and more. I had no idea about the process/what I needed to do. I explained my vision and they made it a reality. The ring came out better than I expected and I couldn’t be happier. Kristy and Renee were extremely responsive and tailored the full experience to my needs. I would 100000% recommend. Will be back to get more!

Risposta di Plum Diamonds
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.