Plum Diamonds Recensioni 335

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Such an amazing experience! I wish I could give this review more than five stars. Communication over email was done in an extremely timely manner, with every question answered in detail! They listened... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Renee and Kristy were beyond helpful and made me feel so supported during the process. They were very patient with me and helped me make the perfect custom engagement ring for my girlfriend. They were... Leggi di più

Valutata 5 stelle su 5

Great customer service, all my questions were answered day-of and were extremely helpful. When I had concerns about the arrival date of the shipping, they waited for me to confirm before moving alon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quick to reply to all my questions, made the delivery process super easy for me as I’m always busy, and the ring is beautiful. Couldn’t be happier. Thank you guys so much!!

L'azienda ha risposto

Dettagli dell'azienda

  1. Gioielliere

Scritti dall'azienda

Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!). Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America. Together, we’ve been doing this for generations and will continue for decades to come! Through www.plumdiamonds.com, we bring one-of-a-kind, impeccable rings direct to you.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

335 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Plum is an amazing company

Plum is an amazing company. Best customer service I ever had. Willing to listen and make your vision come true. Most recommended

13 agosto 2025
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Risposta di Plum Diamonds

Wow! Best customer service you ever had?! We're honored. Thank you so much for the chance to bring your vision to life and create this special ring - thrilled that we got it just right!

Valutata 5 stelle su 5

Awsome

Great customer service very helpful and amazing quality

13 agosto 2025
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Risposta di Plum Diamonds

Damien, so happy that you love the ring! I know you considered making some changes so it makes my heart happy that we made the right choices in the end! We'd love to work with you again, thanks so much!

Valutata 5 stelle su 5

Great ring

Great ring, easy to browse through different diamonds, fast shipping, good communication throughout.

18 luglio 2025
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Risposta di Plum Diamonds

Hi Edward, thank you so much for sharing your experience! We appreciate it and are thrilled that you're happy. Thanks again and congratulations!

Valutata 5 stelle su 5

I recently purchased my wedding ring…

I recently purchased my wedding ring set from Plum Diamonds and could not be happier! From the start, the owner Kristy Cullinane went above and beyond. After I accidentally chose the wrong wedding bands, Kristy personally reached out to help me find the perfect match for my ring — and she nailed it!

Later in the process, I reached out to see if it would be possible to rush the order for a specific date. Not only did Kristy respond immediately, but she also kept in touch with me directly via text, providing updates and making sure every detail was perfect. You can truly tell she cares deeply about her customers and the quality of the work.

thank you for making such an important purchase so special!

7 agosto 2025
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Risposta di Plum Diamonds

Carlos, we're delighted the process was stress free for you and that all worked out so well! We're also touched you cared enough to leave a review - it means so much to us! Thanks for being a Plum customer.

Valutata 5 stelle su 5

Engagement Ring Shopping Without the Physical Store

As a Covid conscious couple, Plum Diamonds was the perfect way to try on rings and figure out what we liked without having to go in-store. The online selection process, the thoughtful customer service, the purchase discount, and the quick try-on kit refund were all incredible! We absolutely loved our experience with Plum Diamonds!

16 luglio 2025
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Risposta di Plum Diamonds

Thank you - the kits are great for so many reasons and we're so happy we were able to meet your needs :) It makes us so happy to hear your experience was incredible and we'd love to work with you again!

Valutata 5 stelle su 5

Communication

Communication, flexibility and availability

21 luglio 2025
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Risposta di Plum Diamonds

Hi Ethan, thanks so much for sharing your thoughts with us! We're happy to have served you well and appreciate that you cared enough to leave a review.

Valutata 5 stelle su 5

This is the route to go if you're…

This is the route to go if you're considering Plum! Not only is their customer service top tier, but they allow you the hands-on experience you get in store from the comfort of your home. They have every option you could dream of and help get rid of any doubt when going the lab-grown route. A diamond is a diamond!

17 luglio 2025
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Risposta di Plum Diamonds

Thank so much for your kind words! Yes, a diamond is a diamond and we try to give Plum clients the best ones!

Valutata 5 stelle su 5

My wife and I love her new ring!

My wife and I love her new ring!
After being scammed on Etsy for her original engagement ring, we turned it chat gpt to research the most reputable online jeweler and Plum Diamonds was a top contender. We built my wife’s ring and it came out better than we could ever imagine! The process was so easy and clear and the ring came in just in time. We cannot praise Plum Diamonds enough!

24 luglio 2025
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Risposta di Plum Diamonds

While we are so sorry to hear about your first experience we are grateful we got the opportunity to turn the experience around for you! Thanks for taking a chance on Plum - and thank ChatGPT for us too :)

Valutata 5 stelle su 5

Perfect

Exactly what I wanted

20 giugno 2025
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Risposta di Plum Diamonds

That's what we like the hear! We're thrilled you're pleased and welcome you back to Plum anytime!

Valutata 5 stelle su 5

I seriously couldn’t be happier with my…

I seriously couldn’t be happier with my engagement ring from Plum Diamonds! It’s absolutely gorgeous — super sparkly and amazing quality. My fiancé did such a great job picking it out!
We actually ended up deciding to go for a slightly bigger diamond (why not, right? 😍), and the return process was so easy. Kristy and Renee were amazing — they replied super fast, answered all our questions, and made everything simple. They even sent us a prepaid return label, which made the whole thing totally stress-free.
The customer service was honestly next level, and the new ring is even more perfect than I imagined. If you're thinking about ordering from Plum Diamonds, do it — they really take care of you and their rings are stunning! 💍✨

22 luglio 2025
Non scritta su invito
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Risposta di Plum Diamonds

What kind words! We also couldn't be happier that we were able to create a Plum ring you love. If our customers don't leave with that, we haven't done our job. We appreciate that you cared enough to share and would love to work with you again!

Valutata 5 stelle su 5

I can’t express how happy and pleased I…

I can’t express how happy and pleased I am when I got proposed to. The ring was PERFECT. Everything from the moment I reached out to pick what I wanted until my boyfriend took over the process went so smoothly. Plum Diamonds have the best customer service.

8 luglio 2025
Non scritta su invito
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Risposta di Plum Diamonds

April, we can't express how happy we are to hear this! Nothing pleases us more than to know our customers received the care they deserve...and the ring of their dreams! We're so glad we had the chance to be a part of your story. Thank you!

Valutata 5 stelle su 5

Plum Diamonds Made Our Special Moment Perfect

I recently had the pleasure of working with Kristy at Plum Diamonds to create a custom engagement ring for my proposal, and I couldn’t be happier with the experience. From start to finish, the customer service was truly exceptional. Kristy and her team, especially Renee, were incredibly helpful, responsive, and attentive to every detail.

The final product was stunning—exactly what I had envisioned—and surprisingly affordable given the quality and craftsmanship. My proposal took place just this past week, and the ring made the moment even more special.

If you’re looking for a ring with both beauty and value, and a team that genuinely cares about getting it right, I can’t recommend Plum Diamonds enough.

11 luglio 2025
Non scritta su invito
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Risposta di Plum Diamonds

Michael, Congrats on your engagement! Plum is so honored to have been able to be a part of such a special moment. We appreciate that you gave us a chance and allowed us to show you what Plum service and jewelry are all about. Thank you!

Valutata 5 stelle su 5

What a wonderful experience!

This was one of the better buying experiences I've had. Renee and Kristy are fantastic and they worked very closely with me on design - exhibiting great patience! Highly recommend Plum!!

3 luglio 2025
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Risposta di Plum Diamonds

It was our pleasure to work with you to ensure that you ended up with the right diamond in the right setting-it's always worth the work to be sure it's perfect! Couldn't be happier for you!

Valutata 5 stelle su 5

Plum Diamonds is the BEST!

We received our engagement ring on July 3, 2025 (ordered on June 9, 2025) and it's absolutely beautiful! At first, I was very hesitant with ordering my ring online since we had a horrific experience with another jeweler that ruined the whole experience for me. I came across Plum and decided to do my research and a deep dive into their company, I read nothing but positive reviews and feedback. I was able to chat with Renee briefly and explained to her at the time my experience with the previous jeweler. She was very helpful, friendly and answered all my questions giving me reassurance. My boyfriend and I decided to go ahead and order my ring with Plum and I am soooo glad we did! The quality and craftsmanship is truly amazing! If you are reluctant to work with Plum, don't be! I can't begin to explain how happy I am with how everything turned out! Thank you so much Kristy, Renee, and Plum Diamonds!

9 giugno 2025
Non scritta su invito
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Risposta di Plum Diamonds

Hey Tina, we're so happy you took a chance and joined the Plum family! So glad we were able to flip your experience with online jewelers and show you how it can be done. Congrats and we wish you many years of happiness!

Valutata 5 stelle su 5

Could not recommend more!

Everything about my experience was excellent! The price for the quality of the diamond and ring was great. The customer service was impeccable. I needed rush delivery, and after there was a small snafu when FedEx failed to pick up the ring, Plum Diamonds drove the ring to my house to ensure it arrived before leaving on my trip.

12 giugno 2025
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Risposta di Plum Diamonds

James, it's a story none of us will ever forget! So glad we could help - we never want the ring to be the reason a proposal doesn't go as planned. Congrats to you both and we hope to work with you again (but also hope FedEx picks up next time!)

Valutata 5 stelle su 5

A luxury experience

The customer service is unparalleled. The Plum team is quick to respond to questions or requests and are happy to put together a custom kit to ensure you feel secure in your selection. No other company has provided anywhere near this level of service, which is akin to a luxury powerhouse brand. And to make things even better, the jewelry is stunning and well-made. I will be getting a complete set from Plum and hope to acquire more heirloom pieces in the future.

20 giugno 2025
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Risposta di Plum Diamonds

Wow! We are so touched that your experience with Plum moved you to write such powerful words! Thank you for giving Plum a go; it would be our pleasure and honor to create more piece for you :)

Valutata 5 stelle su 5

Kristy & Renee were incredible to work…

Kristy & Renee were incredible to work with. I'm beyond happy with the outcome of my ring and still can't believe it's mine. The whole designing process was flawless, and they really went out of their way to create the ring of my dreams for my 20th anniversary.
Thank you, Sarah

26 giugno 2025
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Risposta di Plum Diamonds

Sarah-congrats on 20 years! We're so honored to have been part of your journey and this special occasion. Here's to many more years and hopefully seeing you at Plum again for another milestone!

Valutata 5 stelle su 5

Ring Purchase

Kristy and her team were super helpful with anything I needed and delivered an unbelievable product.

18 giugno 2025
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Risposta di Plum Diamonds

Thank you so much for sharing your experience! You chose an amazing piece, and congratulations! Super happy for you both :)

Valutata 5 stelle su 5

No need to search further. You are in the best hands for your special occasion.

The rings are beautiful. The customer service was impeccable. I truly felt valued and Renee was always helpful along through process. I highly recommend using Kristy and Renee. You will not be disappointed. Thank you to both of you for taking so much time and providing me the perfect pieces.

16 giugno 2025
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Risposta di Plum Diamonds

Douglas, we couldn't be happier that you love the rings! We know it was a big leap of faith to order sight unseen and we appreciate the opportunity you gave us to be part of such a special set. We wish you both the best and please let us know if we can help with anything! Congrats!

Valutata 5 stelle su 5

Great communication

The communication was great throughout the whole process. It really seemed like they went the extra mile to ensure my peace of mind as I searched for the perfect diamond.

13 giugno 2025
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Risposta di Plum Diamonds

Hi there! Thanks for the note :) We know it's a big ask to take a leap with such a big meaningful purchase online so we do try to make it as stress free and enjoyable as possible -thank you for noticing!

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