Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Leggi di più
L'azienda ha risposto
Ordered a blood pressure monitor 5 Feb. After no delivery I queried delivery time. Got no response to email inquiry and phone calls go to answer phone and also no response. As of 25 Feb still recieve... Leggi di più
L'azienda ha risposto
The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Leggi di più
3,7
Nella media
118 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great product and was easy to track as…
Great product and was easy to track as it does take longer than usual.
4 febbraio 2023
Non scritta su invito
Made two orders of Rafaello chocolates
Made two orders of Rafaello chocolates, to go to different addresses, received confirmation on both orders but still have had no shipping update or arrival and it’s been almost two weeks now
7 aprile 2023
Risposta di NavaFresh New Zealand
Hi Johanna,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?
Regards,
Swapnil
Biggest scam
Biggest scam. I have been tried calling these people on MZ Number which always went in voicemail and then disconnected. Deducted my money almost a month and have no further update for courier. If I try to track the link says to download new app which will be another scam for these people. I want my money back ASAP Otherwise I will.take legal action against you. You're running company in NZ and doing scam.to honest people another way to earn money. Big big scamDO NOT USE THESE PEOPEL.
18 marzo 2023
Non scritta su invito
Risposta di NavaFresh New Zealand
HiSue,
we acknowledge that your order was delayed due to we receving higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
No cancellation communication
The order I placed for a bereaved family was cancelled and I was not informed. As a result they received nothing during this difficult time!
29 marzo 2023
Non scritta su invito
Risposta di NavaFresh New Zealand
Dear Customer,
We acknowledge that your order was canceled because the product you had purchased was out of stock immediately after receiving a higher number of orders for the same product. We have now fixed this issue and can assure such errors will not happen in the future. We do hope you will give us another chance
Regards,
Swapnil
Good security around purchase
Good security around purchase, but still simple to order
9 febbraio 2023
Non scritta su invito
I was looking for this Lindt chocolate…
I was looking for this Lindt chocolate everywhere nd very happy that I found it on your wesite. great site, good prices and fast reliable shipping. Thank you!
18 gennaio 2023
Non scritta su invito
Done a order with this company
Done a order with this company, received 1 confirmation txt and no further communication and have not received my purchase.
Have tried to communicate several ways, email, phone, via website.
Still no response.
18 dicembre 2022
Risposta di NavaFresh New Zealand
Hello,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back to the earliest?
Regards,
Swapnil
Excellent service
6 luglio 2022
Non scritta su invito
Risposta di NavaFresh New Zealand
Hi Nishan
Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.
Regards,
Lavina
Harjod tablets
Customer service was really good
Got my items on time
Very good service
5 aprile 2022
Non scritta su invito
Risposta di NavaFresh New Zealand
Hi Sangeeta,
Thank you so much for the kind words and encouragement. Your words really made our day. Our whole team sends you warm regards and looks forward to serving you again soon :)
Regards,
Lavina
Great stuff
Great stuff, fast and reliable shipping. Very much recommended.
23 marzo 2022
Non scritta su invito
Risposta di NavaFresh New Zealand
Hi Paul,
We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.
Regards,
Lavina
Quick response and delivery
Quick response and delivery. Lovely product. Thanks.
22 marzo 2022
Non scritta su invito
Risposta di NavaFresh New Zealand
Hi Dina,
Thank you, for such kind words. Your appreciation means a lot to us. It encourages & motivates our team to improve the quality of work.
Everyone needs encouragement and your way of responding to us is very nice.
Regards,
Lavina
Very happy with the expediency and…
Very happy with the expediency and quality of this order
15 marzo 2022
Non scritta su invito
Risposta di NavaFresh New Zealand
Hi Mickey,
We appreciate your valuable feedback. We value your thoughts and strive to provide you with the best products and customer service experience possible.
Regards,
Lavina
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