NavaFresh New Zealand Recensioni 

118
TrustScore 3.5 su 5

3,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Leggi di più

Valutata 3 stelle su 5

Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Ordered a blood pressure monitor 5 Feb. After no delivery I queried delivery time. Got no response to email inquiry and phone calls go to answer phone and also no response. As of 25 Feb still recieve... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Leggi di più


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

118 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(118)

8 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Absolutely fantastically accurate

Payment was straight forward, shipping and package was good absolutely no worries with delivery, contact with phone and emails were very prompt, the product is absolutely fantastic im very happy with the casting stone process although my skills with the dental impressions need improvement the gypsum stone is amazingly accurate and very strong, many thanks Navafresh NZ,

20 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

We paid for a product (100 pills for a…

We paid for a product (100 pills for a dog) that when arrived was 6 pills which works at at $11 each which was not what was sold to us in the pictures on the website (picture and six pills in it attached).
After months of requesting a refund, they sent other peoples private account details to us and we had to then keep pestering them.
Liars and unprofessional and still haven't got our money back.

In response to your reply, we have been liaising for the last five months. There are so many emails and Navafresh have in all of those correspondence refused a refund and disputed the product issue. In the last five months you have not updated your listing to reflect the quantity of pills. We await a refund but after five months of fighting for one we are not hopeful.

13 settembre 2024
Non scritta su invito
Logo di NavaFresh New Zealand

Risposta di NavaFresh New Zealand

Dear Customer,

We understand that you were not happy with the product delivered to you. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Valutata 5 stelle su 5

Confusing delay

Confusing delay? The mysterious details about country of origin (India) versus shipping (extra long trip because the package was sent from India to UK then onto NZ - all resolved after a few weeks.

26 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Ordered this Ceylon cinnamon

Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when it did it was great. Slightly coarser Ceylon cinnamon but very aromatic, lovely product. Appears to have been sourced from India. Thank you

17 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Well priced item

I have previously ordered the product from a different company, but it appears they don't sell it in quantity anymore. I ordered from Navafresh this time and will again as the price was very good, the product came well packaged and on time.

20 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Poor quality products

I ordered a NYTRYD neck and shoulder wrap weighted microwaveable hot and cold compress for a Christmas present. The beads melted through which obviously made it unusable as well as dangerous. I contacted navafresh to let them know as well as sent a photo but they took no responsibility and advised me to contact the company they on sold it from. However they would not even give me the address I could contact them on. I would definitely not recommend buying anything from this company. Very disappointing.

30 maggio 2024
Non scritta su invito
Logo di NavaFresh New Zealand

Risposta di NavaFresh New Zealand

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più