Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Leggi di più
L'azienda ha risposto
Ordered a blood pressure monitor 5 Feb. After no delivery I queried delivery time. Got no response to email inquiry and phone calls go to answer phone and also no response. As of 25 Feb still recieve... Leggi di più
L'azienda ha risposto
The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Leggi di più
3,7
Nella media
118 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quality is good
4 dicembre 2023
Non scritta su invito
AWFUL EXPERIENCE
I placed an order three weeks ago and nothing has shown up. They call themselves NavaFresh New Zealand but the product has been shipped to three different countries to get to NZ and as of a week ago no updates on where it is. DO NOT USE THIS COMPANY.
12 dicembre 2023
Non scritta su invito
Risposta di NavaFresh New Zealand
Hi Kelly,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
The product was great
The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping took a little longer than I expected as well. Otherwise it was OK and I would use this company again. If they advised when an order was dispatched and expected delivery would be great.
1 novembre 2023
Non scritta su invito
Easy trader with a quick send out
3 novembre 2023
Non scritta su invito
Great communication and beautiful…
Great communication and beautiful smelling product
10 novembre 2023
Non scritta su invito
Very good product
10 novembre 2023
Non scritta su invito
Fast postage
28 settembre 2023
Non scritta su invito
All good thanks a mill
1 novembre 2023
Non scritta su invito
Delivery time was very long but they…
Delivery time was very long but they did advise me it would be so no issue there. Great product with only one criticism... The hernia button it quite large and very solid... A nice touch would have been a half height one in with the belt. Yes I would have paid more
1 novembre 2023
Non scritta su invito
Awesome team
Awesome team, great product & service, will use again
13 ottobre 2023
Non scritta su invito
Fair price,very good packaging
Fair price,very good packaging,didn't realize it comes from overseas.
15 settembre 2023
Non scritta su invito
i dindt know this is coming from overseas
i dindt know this is coming from overseas. thsi should have been indicated. otherwise product is right and delivery was ok
27 ottobre 2023
Non scritta su invito
Scam business, using virtual address in NZ
Purchased the product from them on 13 Oct 2023, the product hasnt been shipped even in a three days after. I've requested the refund in a couple of days after that, still waiting for my money. Same support person has been responding to my queries all this time with the same answer.
I've conducted a bit of investigation on them, sad results: the NZ address they advertise on the web-site is virtual, its used by many other businesses (suspicious fact by itself). Just enter it to Google search and you will see amazing results.
The most interesting thing is that NZ Herald published an article in 2014, about ISIS-affiliated web-site, used the different suit in the same building as mailing address ( just enter their address in Google).
No orders from them ever again !
13 ottobre 2023
Non scritta su invito
Risposta di NavaFresh New Zealand
Hi Andrew,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
Dissatisfied
Dissatisfied. Product arrived with tin completely smashed up. I love the tin I like to gift uncommon herbs to friends based on their health benefits so I usually like to support navafresh. The tin makes for a gorgeous gift because they are usually very cute. Normally, it is a thoughtful gift that come ls at an affordable expense, yet, has amazing affects for health and well-being.
9 ottobre 2023
Non scritta su invito
Risposta di NavaFresh New Zealand
Hi Lydia,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?
Regards,
Swapnil
Scam scam scam
4 settembre 2023
Non scritta su invito
Risposta di NavaFresh New Zealand
Hi Matthew,
We acknowledge that your order is delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
Way too expensive!
Way too expensive!! 15 times more!! It was way cheaper to have the goods drop shipped. Didn’t bother buying from here.
13 giugno 2023
Non scritta su invito
Risposta di NavaFresh New Zealand
Hi Viswak,
I can completely understand your concern regarding the price. I want to let you know that the price on our website involves various factors like demand and supply, customs charges, quality, etc., which is why our price differs from other local vendors. We do hope you will give us another chance in the near future.
Regards,
Swapnil
Seems to be good product, hope you improve product labeling & packaging!
Seems to be good quality product and timely delivery.
I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bit dodgy product. (This triggers doubt like - someone might have refilled the empty container and put some peeled label in the packaging box along with refilled container.)
Hope your supplier improve packaging, which look more authenticate.
Order: NZ-NV#P568730662
19 maggio 2023
Non scritta su invito
Risposta di NavaFresh New Zealand
Hi Sandip,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?
Regards,
Swapnil
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