This was my second purchase of underfloor heating kit via Amazon On arrival,we found that the thermostat was missing, Amazon advised to contact Nassboard directly A quick email from me,was... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I bought some Nassboard tanking tape thinking it’s the de facto waterproofing tape (that’s how I feel it’s promoted) but in reality I’d say it’s average. The most annoying thing is the backing strip... Leggi di più
L'azienda ha risposto
Value for money , excellent product range and very high quality. Next day delivery is an added bonus . Martin at Nassboads was brilliant for customer advice and very quick to answer any questio... Leggi di più
L'azienda ha risposto
Needed some Black Jack roof sealer for my garden shed which had some tears in it. I found a lot of retailers offering the product but came across Nassboards who not only offered the most competitive p... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are Online Wet room & Underfloor heating supplier Established in 2013 supplying direct cutting out the distributors. Operating out of 5 Large warehouses sending out over 2000 parcels a week. Our Family run business has £3,000,000 in stock ready to send out for next day delivery when ordered before 1.30pm Monday to Friday with thousands of regular customers. If you have an issue or need help please contact us by email we Typically reply within a couple of hours however there are times when we are extremely busy however we will reply to you please give us the opportunity to help resolve your issue and if required you can contact us on the emails enquiries@nassboards.co.uk & nassboards@live.com who will be happy to help for any issues that you may have. We have a 30 day return policy & happy to accept the return if unused & as sent to you.
Informazioni di contatto
Humphrey's Farm Lane , CM3 1EF, Chelmsford, Regno Unito
- 01394 825839
- enquiries@nassboards.co.uk
- nassboards.co.uk
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Was slightly curious about buying his…
Was slightly curious about buying this but highly delighted with the product and would certainly recommend
Advertised wrongly to make a purchase…
Advertised wrongly to make a purchase then denied to admit it. Not good to revisit the company.

Risposta di Nassboards
Excellent parcel arrived next day
TFT thermostat
Fast delivery this thermostat looks great works with our google home 👍
Prompt delivery and on the day stated…
Prompt delivery and on the day stated all good
Ordered few wet boards for walk in…
Ordered few wet boards for walk in showers, good quality. Customer service is great very helpful and they sort out things quickly.
Great shower trays
Great shower trays. We fitted 6 on a prestigious multi million pound new build. Easy to install. Trimmable to size. Tiler likes the tray material and the tile in waste caps. Great customer service. Will definately use again.
Very well priced and great customer…
Very well priced and great customer service.
Great price, great goods, perfect delivery
Picked up a returned tray and tanking kit that was exactly the size I was looking for at a fantastic price. Next day delivery as promised.
Great company to deal with
Great company to deal with. Extremely happy with the bathroom products we purchased from them 👍
Great value wetroom tray and tanking…
Great value wetroom tray and tanking system, everything was delivered as described on the website. We like that there were many options to choose from. The goods arrived fast, and the aftersales support was very helpful.
Ordered Wednesday
Ordered Wednesday, here Thursday 9.30 am .
Not sure you can get better than that
Very quick service
Poor customer service
Bought a tanking kit for £180. The instructions mentioned orange corners (none included) just regular ones? Also mentioned using floor tile adjust to fix the tape but tape had self adhesive backing. Rang them and was told they only do enquiries by email. Said I just wanted a quick word because I was ready to fit it. Was told quite rudely that email was the way they communicated! I emailed on the 10th of June 2026 at 11.00. No reply all day- still waiting. Poor service for £180 product. Wouldn’t use

Risposta di Nassboards
The Company were brilliant I made a…
The Company were brilliant I made a error in not checking a second box in which my item was in.I contacted nassboards explaining that I had not received the item that I needed but it was there and they were helpful and in my mind excellent thank you.
The customer service I experienced is…
The customer service I experienced is excellent. I couldn't find the info on their website but with two different issues they helped via email. Very quickly replied and sorted the problem.thank you.
We have bought multiple products from…
We have bought multiple products from this company. Their products have all been of a high standard and their technical support team are very responsive and knowledgeable. Deliveries have also been very good. Would highly recommend them.
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