This was my second purchase of underfloor heating kit via Amazon On arrival,we found that the thermostat was missing, Amazon advised to contact Nassboard directly A quick email from me,was... Leggi di più
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I bought some Nassboard tanking tape thinking it’s the de facto waterproofing tape (that’s how I feel it’s promoted) but in reality I’d say it’s average. The most annoying thing is the backing strip... Leggi di più
L'azienda ha risposto
Value for money , excellent product range and very high quality. Next day delivery is an added bonus . Martin at Nassboads was brilliant for customer advice and very quick to answer any questio... Leggi di più
L'azienda ha risposto
Needed some Black Jack roof sealer for my garden shed which had some tears in it. I found a lot of retailers offering the product but came across Nassboards who not only offered the most competitive p... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are Online Wet room & Underfloor heating supplier Established in 2013 supplying direct cutting out the distributors. Operating out of 5 Large warehouses sending out over 2000 parcels a week. Our Family run business has £3,000,000 in stock ready to send out for next day delivery when ordered before 1.30pm Monday to Friday with thousands of regular customers. If you have an issue or need help please contact us by email we Typically reply within a couple of hours however there are times when we are extremely busy however we will reply to you please give us the opportunity to help resolve your issue and if required you can contact us on the emails enquiries@nassboards.co.uk & nassboards@live.com who will be happy to help for any issues that you may have. We have a 30 day return policy & happy to accept the return if unused & as sent to you.
Informazioni di contatto
Humphrey's Farm Lane , CM3 1EF, Chelmsford, Regno Unito
- 01394 825839
- enquiries@nassboards.co.uk
- nassboards.co.uk
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Le persone hanno visualizzato anche
Repeat business
This was my second purchase of underfloor heating kit via Amazon
On arrival,we found that the thermostat was missing,
Amazon advised to contact Nassboard directly
A quick email from me,was swiftly answered by customer service,stating a replacement would be dispatched,……so far so good
10/10 replacement part arrived this morning ( NEXT DAY)
Excellent service,great value prucct
Will purchase again
Very good company
Very good company, very helpful people Very quick response.I received a quick answer to all my questions
Great 👍 …
Great service and very fast delivery service. Boards are ideal for my conservatory floor. Still waiting to put them down properly but already feel warm underfoot.
Customer service was absolutely excellent
The customer service was absolutely excellent. There was an issue with my order and they kept me regularly updated on progress and chased suppliers and delivery companies to ensure my order was met and delivered on time. I felt really valued as a customer and my concerns were listened to and patiently dealt with every time. Cannot rate highly enough.
Very happy with the service received
Very happy with the service received. Fast delivery.
Goods were delivered late and container…
Although the supplier had issues with his courier, the quality of the kit was excellent. Would definitely recommend them.

Risposta di Nassboards
Very competitive prices
Price was very competitive and inital service was great. We had a late and damaged package but the issues were resolved promptly by Martin.
Good product I will use again.
Great servoce and ,quality product
Great products that work
Great customer service, better products than the generics of the local “warehouse” waterproofing options and fast free delivery.
Late order, but courier fault
Order came on two different days. Courier said this is how they got it from Nassboards. I wrote to Nassboards and they told me and proved is not their fault, so cannot blame them for the delay.
For me as a project manager what mattered is that I lost more than 1 day with this. Product is really good quality (used them before), they would have gotten 5 stars if it wasnt for the delay.

Risposta di Nassboards
Excellent service and support
Excellent service and support. Thank you
Top quality & super fast delivery
Always a pleasure dealing with Nass Boards. We have now ordered several times. Very fast delivery. Great products. Excellent all round. Extremely helpful if you need to phone them and we have also found them to be the best value with a top quality product. Highly recommend.
Great service and products
Great service and products. Easy to order what I needed and it came quickly. Perfect for my bathroom.
Very responsive and helpful enquiry…
Very responsive and helpful enquiry desk. Speedy despatch and delivery. Shower tray former was as described and good quality.
Solid product and good service
Solid product and good service. Quick to respond to email queries.
I bought a 900 x900 shower tray former and waste kit. Shower tray very good quality, very flat and square and good finish.
The waste was a little less quality; the kit came with a white cover. It looked a little ‘cheap’ in reality. I couldn’t see from the web page that there was a choice of waste covers and I bought another’ chrome’ cover for £24.00. It’s still a plastic cover with chrome finish but this looks much smarter.
Check the waste trap when you fit it by filling with water; it has a removable base cap which I checked was tight but still weeped a little. I applied a bead of sealant to the inner seal and it was fine.
Delivery is next day as stated.
Would use Nassboards again.
Top quality boards
I’ve been using these 12mm tile backer boards with PU glue and stainless steel washers for several years now in wet rooms.
Fast installation and no problems with water getting through…
Excellent customer service and delivery…
Excellent customer service and delivery super fast. Brilliant people to do business with
Why go anywhere else
I have used Nassboards for a few years now and have their underfloor heating in most of our rooms. Their products are great, competitively priced, and the before and after service is even better!! I honestly can’t fault them. The one time we had a minor issue with a thermostat, they sorted it instantly with no quibbling. I would highly recommended Nassboards without hesitation. Thanks guys!!
Excellent company.
Excellent company to deal with, would thoroughly recommend!
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