This was a great experience throughout. Firstly, the ability to talk to a real human being to check stock levels (unlike some outfits that take your money and then try to call down from the... Leggi di più
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Scopri cosa dicono le persone
Unfortunately these came broken. I didnt realise as silly me didnt open. Disappointed as had brought these previously in Edinburgh and they got broken in house move. Victor Meldrew moment .... I dont... Leggi di più
We’re do I start my home rocks 🤔 jaw dropping from the moment you walk in it’s stunning ….classy ….and QUALITY is unreal 👌staff amazing so helpful and the owner is passionate and you feel it inside... Leggi di più
L'azienda ha risposto
Excellent customer service from start to finish! My Baobab reed diffuser refill arrived slightly later than expected due to the bank holiday, so I contacted Zoe to chase it up. She responded really qu... Leggi di più
Dettagli dell'azienda
- Negozio di mobili
- Arredatore d'interni
- Negozio di arredamenti per salotti
- Negozio di arredi e di design d'interni
Scritti dall'azienda
At My Home Rocks, we invite you to visit our Liverpool showroom, where you'll find an extensive collection of home interiors to explore in person. Since 2007, we've been proud to offer premium home décor and furnishings, catering to a wide range of styles and preferences. Our services go beyond just shopping—we provide a complete interior design service tailored to your needs. Whether you're looking for expert advice on transforming your home or need bespoke furniture and décor customized to your vision, our team is here to help. Feel free to drop by during our opening hours or book a personal appointment with our interior design experts to craft the perfect space for you. Visit Us: 79-81 Rimrose Rd, Liverpool, Bootle L20 4HN Showroom Opening Hours: Monday to Saturday: 9:30 AM – 6:00 PM Sunday & Bank Holidays: 10:00 AM – 5:00 PM Shop online: www.myhomerocksltd.co.uk
Informazioni di contatto
79-81 Rimrose Road, L20 4HN, Liverpool, Regno Unito
- 0151 933 8236
- customercare@myhomerocsltd.co.uk
- myhomerocksltd.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 28% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Exceptional company, fabulous products and great staff.
Stunning shop with fabulous unique products, great quality and choice. The staff are extremely friendly and welcoming , providing exceptional customer service ,great product knowledge and nothing is too much trouble. Very relaxed environment to shop, I highly recommend.

Risposta di Myhomerocksltd
All of the home items are stunning and…
All of the home items are stunning and love the diffusers which were bought as a gift for my home they are stunning and the fragrances are powerful and long lasting x

Risposta di Myhomerocksltd
Love the shop all friendly and helpful…
Love the shop all friendly and helpful with anything nothing is to much trouble for staff shop floor down to delivery men .amazing shop well worth a visit
Excellent shop from start to finish

Risposta di Myhomerocksltd
Leather Tray and Boxes
Recently bought a leather tray and set of leather boxes. Love them and were sent really quickly.
Great quality , colour amazing to match my living room and service always fantastic.

Risposta di Myhomerocksltd
MHR your the best
We’re do I start my home rocks 🤔 jaw dropping from the moment you walk in it’s stunning ….classy ….and QUALITY is unreal 👌staff amazing so helpful and the owner is passionate and you feel it inside this stunning shop , I wouldn’t buy furniture anywhere else as this place is number 1 for everything……. You might pay a bit more but go elsewhere and you will pay twice , Iv got several items from MHR it’s just the best I recommend it to everyone

Risposta di Myhomerocksltd
Most gourgous and unique peices staff…
Most gourgous and unique peices staff are lovley and go out of there way any help you need

Risposta di Myhomerocksltd
Brought the beautiful vogue mirror for…
Brought the beautiful vogue mirror for my first ever house and I am so excited to get it fitted! Was loads of beautiful things in store can’t wait to visit again, staff was super friendly instore and warehouse xxxx

Risposta di Myhomerocksltd
Most unreal stuff
Got all my bedroom interior stuff from here - they do the most unreal decor, throws, cushions etc. and the quality is gorgeous too.

Risposta di Myhomerocksltd
I love My Home Rocks
I love My Home Rocks. The furniture from here is amazing. The girls are always really helpful. I love the Reed diffusers they last for ages.

Risposta di Myhomerocksltd
RUBBISH. DO NOT BUY
RUBBISH. DO NOT PURCHASE ANYTHING FROM THEM. I WISH I READ THE REVIEWS BEFOREHAND.
Ordered a set of 6 chairs for £1194 and they arrived with a massive red tag saying it was reduced for £750. They denied it. It’s been completely mis sold. Unfortunately had to escalate it to consumer rights.
In response:
After opening all the chairs 2 chairs came a different colour, despite ordering from the exact same listing with the same product code. I had to escalate it through consumer rights to be able to ask for them to pay for the return which still has not been done.
Obviously they deny all of this.

Risposta di Myhomerocksltd
Beware - maybe good prices but very poor customer service
Wish I had read these other reviews before placing my order!
Paid £100 each for two diffuser fragrance refills PLUS £7.99 delivery cost. Arrived today with both plastic bottles damaged as they were sent in a thin plastic mailing bag with ne loose piece of cardboard.
Sent pictures to company who said that was how they received them from the supplier (really??) and I can return at MY cost and no refund of my initial £7.99. The perfume is probably still OK but their attitude stinks. Will definitely not use again
Further to your reply I call big indentations in the bottom of both bottles damage. Yes they were intact but not in anything like original condition - no one would choose a bottle in that condition in store.

Risposta di Myhomerocksltd
Furniture is amazing
Furniture is amazing . The staff go above and beyond. Highly recommend my furniture is beautiful stylish and classy

Risposta di Myhomerocksltd
Worse costume service I have ever experienced
Just opened my itam and I must say it looks horrible the gold colour on it is really dark and ugly if that wasn't enough to itam is painted badly / damaged and it looks horrible.
If not enough that the itam is not right the customer service that I have received from Zoe was the worse I ever had!! She was talking over me not wanting to listen all together awful experiences on my first ( and definitely last )purches from this shop . If you want something nice with nice customer service and lovely goods go to Rowen Homes where the customer service is helpful and nice to people.
Ordered a vase it came two days later…
Ordered a vase it came two days later the packaging box was robust and in perfect shape the vase inside was damaged with the neck smashed, emailed them over two days before I got a cheeky reply from ZOE, she said just put the lid on it and no one will know, she said they would refund me 50% of the cost, I agreed then received an email with no details about the refund amount and a rider not saying NOT REFUNDABLE AND NOT REFUNDABLE,emailed this ZOE to ask how much has she refunded..no answer again..I believe the item was broken prior to shipping it....stay clear of them
Ornament
I ordered an ornament from them days ago I have been emailing them to try and cancel this order but no one has got back to me. I think I have been scammed.
Scam company
I ordered a set of boxes, paid next day delivery and only one box came. I immediately emailed and Got a response basically calling me a liar! I was astounded… it’s a SET one is no good to anyone I had no reason to lie, no resolution offered and they would not respond to PayPal so has taken me weeks to get my money back.
Scam company do not buy.
DO NOT BUY FROM HERE - SCAM!!
If I could give 0 stars I would. My home rocks is a SCAM!! DO NOT BUY FROM THIS COMPANY. I am now having to go back and forth with trading standards and citizens advice because my home rocks believe they are above UK law. The sold me a dining table which had incorrect information online regarding the height, upon receiving the item I noticed not one chair would fit with this table based on their online measurements so I asked for a return. After being told day after day “someone will get back to you tomorrow” a women came to the phone who called herself “the boss” and told me she doesn’t care, she doesn’t have time for this and she’s not refunding me. This so called boss said they don’t have to lose the money for it. The way she spoke to me was disgusting so I asked on the phone call if all calls are recorded and she said yes, but now since I’ve requested a data subject access request,I’ve been told these particular calls were never recorded!
My Home Rocks is an absolute gem
My Home Rocks is an absolute gem! Their range of home décor and furniture is stylish, high-quality, and truly unique. The website is easy to navigate, and the customer service team is incredibly helpful and responsive. My order arrived quickly and was beautifully packaged, exceeding my expectations. If you're looking to elevate your home with stunning pieces, I highly recommend My Home Rocks!

Risposta di Myhomerocksltd
Top quality furniture and really helpful in choosing suitable furniture items
Came into the shop to get a first-hand look at the different furniture available. The Alessandro Luca collection fitted what I wanted for our living room perfectly and the team at My Home Rocks were really helpful in the chosen furniture I went with.
Will definitely be returning when we're ready to furnish another space!

Risposta di Myhomerocksltd
Absolutely appalling company!! AVOID
Absolutely appalling company.
This company have zero customer service and zero experience in retail by the looks of it! Ordered goods that were faulty. They are trying to say they are not! When disagrees to refund at their expense I said I would charge back on my card as per sale of goods act 2015.. they have no clue! Said it was a threat all they had to do was honour by their own returns policy! Wasted days back and fourth arguing with a shop assistant who I find isn’t even they owner!!!
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