Big John's Recensioni 136

I went today drive through and took mix Donner kebab I couldn’t find no where they wrote HALAL FOOD not on their advertisement no where at all. I have asked the lady she said she don’t know about this. They should at least wrote on packing corner or somewhere. Where’s all the so called Muslims now

Ordered a pizza that had topping absent on three quarters of it. The manager arshad was rude and abusive and ignored my complaint. Ruined a family meal and my autistic son was in bits. Customer service is non existent and it is clear to see why with such incompetent, arrogant and rude management. I have put in for a dispute with the bank for a refund.

Ordered though uber eats and the driver decided to leave the order at our door without ringing the bell so we had no idea our order had arrived until we randomly looked out the window. Luckily our neighbours cat hadn't managed to rip the bag open and eat the food. The chips were stone cold and the wrong pieces of chicken were given to us (asked for the leg and got given the breast again for the 4th time). Service has really gone down hill here.

Went to Big John's store located at 7-11 Sutton New Rd, Erdington, Birmingham B23 6TJ for first time on 23/02/2021 around 09:45 pm. No receipt provided with the order. Chicken wings were rock solid and and tinny like ants also mozzarella sticks have the rock solid cheese in them as well. Taste was so bad couldn't even eat them as they were hard like bones. I hope so any responsible person will read this and get back to me.

Ignore these negative reviews it's slander big John's are amazing quality food at great prices have had so many takeaways never a issue staff great food great ignore the haters.

I placed an order today online and I can safely say I will never ever order from these again.

The order arrived firstly cold and the kebab was dryer than Ghandis flip flop literally probably re heated from the day before the chips were all scabby absolutely disgusting!!

Do not order from Big John's nasty ass food man!!!

Kitts Green - Big John's

Now we’ve had deliveries from Big Johns for a few years. Had the most mortifying experience with their drivers today guy refused to deliver to my door despite the “contact free policy” every company is supposed to be following. He was very flippant, refused to listen to anything i said, was on his cellphone and made me wait. I called customer service who basically said sorry without asking for details of where i live etc. If this is how Big John conducts business, it is disgusting! I paid a delivery fee only for your driver to treat me like he's doing me a favour. Justeat should just remove you from their service if you can’t recruit better mannered drivers

Food obviously keep warm for hours, nothing was as advertised.
Made an excellent laxative.
Thank you Big John’s at Acocks Green for a miserable experience.

PS. It should be spelt Big Johns.

This is the worst place I've eaten from my last 3 orders were wrong and today my food came stone cold its a f joke never again am I ordering from this place again. How are they still open food is rank they serve you fish cake instead of fish burger lol

Hi ya. I'm not one to normally complain.. But last night after my regular order of perri chicken something stuck in my throat after swallowing. I had to make myself suck to try and get it out. After about 7 mins I eventually did. Itslike a thin piece of red plastic not thick but the end is jagged. I have took a pic and out it in a resealable bag. It's prob 3 inches long with this jagged bit on the end. Can you please get back to me. The rest of the chicken is in the fridge in the bag it came in. Ty.

Placed an order, I called to confirm that I will get the delivery in 90 minutes. I called 2hrs later and I am told to wait another hour completly unacceptable as all orders were suspended

Extremely disappointed with the west Bromwich branch yesterday.. Ordered a drive through.. Im sure you can appreciate the importance of health for all given the current covid 19 situation.
There was absolutely no distance between staff members whilst preparing the food. No masks at all, some staff prepping the food had no gloves on at all. Shocking!!!! The worst of all the manager with a white shirt looked clueless, exhausted, and he was literally on top of the guy who was serving at the drive through window. The uber and just eat delivery guys were all on top of each other with no sense of social distance. I was so concerned for the staff members, as well as for myself I waited in the drive through queue not order to what I witnessed, and I drove off without purchasing any food.. The above experience is very concerning and could lead to a death in the current climate. Hope this is not the same experience at all Big John tipu sultan and oodles branches. As I have been a loyal custome.

Just purchased a "Chicken" Chips and salad. A Kabab with chips, from Big Johns Shirley. The chicken turned out to be Lamb! no salt and vinegar as requested. The Kabab had no chips. The girl serving on the counter was struggling to understand basic English to take our order. The standards of this establishment needs to be addressed by top management.

Save your money and health before ordering! They employ friends family so very easy to get job here, no checks etc, and the hygiene levels are abysmal....hair and beard nets aren't compulsary so you'll get hairy food, gross!

You can check the hygiene rating of your local branch online and via the just eat app

Just come from big john’s in Mohill .. The food is absolutely disgusting just thrown all in the bin ... Waited a good 40 mins for a chicken wrap which was so spicey it couldn’t be eaten , a chicken burger that was very dry with about five bits of onion and covered in ketchup and cold chips ... God bless the chipper in newtownfobres your always sure of getting good food ...

Shirley branch
Ordered a large 20’’ pizza and chips came an hour later cold.
Manger said you can eat chips cold, really? So why do you fry them and serve them hot? Put them in the fridge.
I had to put the oven on and warm all the food up.
He said he will give me a free large chips.
Not impressed will be going back to Caspian. Had a gut feeling I should have called them in the first place.
Didn’t realise they had so many negative reviews otherwise wouldn’t have bothered.

Big black pubic hair in the middle of my kebab and the order was completely wrong!! No one wore beard nets or hair nets, they said it was their choice if they wore them or not tramps..don’t go to the chelmsley wood branch

Absolutely terrible I have been on the toilet for a whole day and they also gave the wrong order. Also the delivery man was quite rude I expected better. Wouldn’t recommend this takeaway and wouldn’t order from here again.

Did an order on just eat, after 90 minutes we called the restaurant, upon eventually getting through, we were told our order would be on it's way, I definitely would not recommend using this place for take away, go in store the staff are usually quite friendly. The food is as you'd expect for the type of eatery that it is - Food is about 2-3/5 stars, usual chip shop stuff. Delivery let it down.

Hi just been to big Jhon’s Quinton
Called them first to ask if they do fresh Nann they said yes so I went down order food when Itcame out there was no fresh Nann False advertising I still took the food it was the worst I ever eat would even feed it my dog ive been in the fish and chip trade for 20 year I would say the food is the worst I have ever had thank you