Ericka and Malissa on the front desk at Motor Range were brilliant while my car was in for brake repairs. From the moment I arrived, they were friendly, welcoming, and put me at ease. They kept me u... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Fantastic experience by someone reluctant to buy from a sales lead company. I definitely wouldn’t have bought if the sales person was pushy or your typical car salesman stereotype. Our sales guy... Leggi di più
My son bough ought a hybrid car looked like a good deal but did not get charging cable, handbook or locking wheel nut was told dont need any of these as car ran on petrol! Eventually got cable but c... Leggi di più
L'azienda ha risposto
Just had a repair job done at Motor Range Ashton. Meticulous care and attention shown by Kenny-Body Shop Manager and his staff. Totally professional throughout, Kenny did a magnificent job on repai... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The Northwest's No. 1 for used cars with over 2000 cars available across two supersites in Liverpool & Manchester. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team or live chat on our website - visit www.motorrange.co.uk. Find our Liverpool branch on Dunnings Bridge Road opposite Sefton Retail Park at the end of the M57/M58 motorways (Satnav L306YW). Visit our Manchester branch on Alexandria Drive, Lord Sheldon Way, off the M60, OL7 0QN. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm.
Informazioni di contatto
Dunnings Bridge Road, L30 6YW, Liverpool, Regno Unito
- 01515277010
- info@motorrange.co.uk
- motorrange.co.uk
4,4
Eccellente
4295 recensioni
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic, many thanks John Wilson.
We recently bought a Honda HR‑V from Motor Range and had an excellent experience. Our sales person, John Wilson, was fantastic end‑to‑end, professional, supportive, and genuinely looked after us throughout. Couldn’t recommend him or Motor Range more highly.
7 marzo 2026
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Down to earth people
Lee from motorrange is a top bloke. I didn't end up selling my car with them but they offered a very good price pre-inspection and were just generally very relaxed and supportive.
4 marzo 2026
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First class experience
Had a fantastic experience upgrading my car today. Steven Watson the sales person was first class, open and transparent from the word go, no pressure and made the process really simple. I'd definitely return for future upgrades.
8 marzo 2026
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Excellent experience
Dealt with Nick B, excellent experience from start to finish
8 marzo 2026
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Very fast efficient service with Gareth…
Very fast efficient service with Gareth and thoroughly updated by Stephen regarding finance.
Any issues rectified and was able to take the car home the same day.
7 marzo 2026
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Nick B was out of this world and had…
Nick B was out of this world and had made me and my family so happy life of adventures
7 marzo 2026
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Excellent service
Alex was very helpful
Nothing was too much trouble
Excellent service
Very happy
7 marzo 2026
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Matthew Tierney was brilliant and…
Matthew Tierney was brilliant and extremely helpful keeping us up to date with progress
6 marzo 2026
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Thanks Gareth.
Gareth was amazing. He listened to exactly what I wanted and offered me lots of choice. He didn’t push me into anything and let me have a look at everything in my budget without any extra pressure. Nothing was too much of an issue. Customer service was amazing. Would highly recommend.
5 marzo 2026
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Dont use this company i went to finance…
Dont use this company i went to finance a car it said online 9.9%apr i went in there agreed to the finance and it was 16.8% apr now ive cancelled it they still havnt sent the funds back to the finance company 2 weeks later everytime i speak to someone there dealing with a customer and never call you back.
4 marzo 2026
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Risposta di Motor Range
Hello Jake,
We’re sorry to hear about your experience and apologise if there was any confusion during the process.
Our representative APR is 10.9%, and this is the rate shown across our promotional materials. However, the APR offered by finance lenders is determined by the applicant’s individual credit profile, meaning each customer may be offered a different rate based on their personal circumstances.
With regards to the cancellation, we can confirm that the vehicle rejection has been completed and the funds have been sent back to your finance provider. If you are still experiencing a delay in the funds appearing on your account, we would recommend contacting the finance company directly, as the processing time on their side can vary.
We completely understand that this process can feel frustrating. Rejecting a vehicle and returning funds through a finance agreement involves multiple verification steps and checks between several parties, which unfortunately means it cannot be completed instantly. That said, we always aim to complete these steps as quickly as possible.
Thank you for your feedback, and we apologise again for any inconvenience caused.
Best wishes,
Laura Gilchrist
Customer Care
If i could give a zero here I would
If i could give a zero here I would, following on from my response from motor range inviting me to email them. I did so the following day and I still have had zero response. They simply don't care about after care, I spent 25k with them and get treated like this. what a disgrace.
15 dicembre 2025
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Risposta di Motor Range
Hello Michael,
We’re genuinely sorry to read that you feel this way. We take all feedback seriously, and it’s certainly never our intention to make any customer feel ignored or undervalued.
With regard to your recent visit, your vehicle was booked in for a diagnostic following an AdBlue concern. As part of a standard diagnostic procedure, our technician needed to carry out a road test to accurately assess and complete the investigation. This was explained at the time; however, you chose to take the vehicle out yourself before the diagnostic process had been completed. When the vehicle returned with the warning light still present, we did need to continue with the technician-led road test in order to properly finalise the diagnosis.
We appreciate that this may have felt frustrating, but road testing by our qualified technician forms an essential part of the diagnostic process and ensures we can provide an accurate outcome.
Following completion, the issue was identified and rectified. During discussions at the service desk, there were concerns raised regarding fuel usage during the diagnostic and the repair costs. While fuel used during workshop diagnostics is standard practice and not something we typically reimburse, we did offer a goodwill gesture of a complimentary tank of fuel in an attempt to resolve matters amicably. This offer was declined.
We also want to be clear that our team members are here to help and to ensure all customers receive a professional and respectful experience. On this occasion, the situation became difficult for both parties, which is regrettable.
We have addressed the concerns raised and explained the process followed during your visit. While we regret that you remain dissatisfied, we are confident that the correct diagnostic procedures were carried out and that the matter was handled appropriately in line with our company policies.
Kind regards,
The Motor Range Team
Had the best service from Ste Watson at…
Had the best service from Ste Watson at the Liverpool branch.
3 marzo 2026
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Service and Sales
Service team are great and friendly. Marissa, Michele and the whole team will answer all your questions and make any query as simple as possible for you.
Matt T on the sales team is a great character, listens to what you want and helps you find the right car for you with great patience (even if you dont know what youre talking about, he will)
The team worked great, even though I had a few issues, I feel the team responded well and the outcome was a happy one
23 febbraio 2026
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5* Service
Jason went above and beyond for us to find us the right car. A great experience. Thank you
2 marzo 2026
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Jason made our experience a breeze
Jason made our experience a breeze, hassle free from start to finish. Great salesperson to deal with and very formal!
2 marzo 2026
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Very Happy
Very relaxed experience, super knowledgeable and helpful. Easy peasy - thanks Jason!
2 marzo 2026
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Nick B was very helpful when we were…
Nick B was very helpful when we were buying a car. Very cheerful and polite - was able to answer any questions and queries that we had. Would recommend
2 marzo 2026
Non scritta su invito
Fabulous experience with mat tierney
Fabulous experience with mat tierney
Very helpful professional service thank you
2 marzo 2026
Non scritta su invito
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