Motor Range Recensioni 4.295

Matt Tierney was amazing really helpful

Motor range aintree, I would honestly give 0 if I could.
So I walked in knowing the car I wanted, after a brief chat I was given the keys to the car to look around it etc, I was in and out in less than an hour. By the time I got home I noticed the v12 socket was not working, I rang and they told me I would have to wait a little over 2 weeks, to be fit in, I agreed as it wasn’t a terrible thing to deal with, the following day I drove the car which then oil light came on, I got home and rang them again, I was told they would write it down and check it when the car came in to them in just over 2 weeks, an hour or so later I tried to drive it again to see if I could figure out the problem, which then the car lost all
Power, I called again this time I asked to speak to a supervisor, who was actually really nice she told me with the oil light been on o should not be driving it and why haven’t they told me to bring it in, I was told to call a number who would pick the car up and take it to them, I called for the pick up who told me I was not on the policy until next year, I rang motor a he to explain I was told I’d have to pay for my own pick up, I decided and took the risk to drive the car, once the car was there, they checked it and told me, the brakes were bad, something was wrong with the exhaust, the oil light was on, and the loss of power was something to with the exhaust, they sent the car to the MG dealership to be sorted as the mirror sensors were also not working, they had my car for over a month, when I got it back I had it less than a day before all the same problems came back on only this time the engine light also came on, I took it back to motor range, who had me waiting around for almost an hour, which I then spoke to a manager who said I cannot give the car back unless I go through the finance company, even though from the beginning I was told I could give the car back as I told them about the problems with in the first few days.
At motor range they are liers and in my opinion the mechanics are useless as are the management.
The finance company were great took them a little over a month but had everything sorted for me, deposit back, so much of my money back for payments etc

Tommie was an amazing help and very efficient !

Great experience at Motorange
Matt Tierney was our Sale Rep he was very helpful, friendly and professional. Would recommend

staff are great really supportive and couldn’t be happier to help, nice place dog friendly so simple and easy

Nick B was absolutely amazing with helping me find my new car, explained everything, was really helpful , would reccomend Nick to anyone coming to motor range.

Nick was great to deal with made me feel comfortable and at ease answered any questions I had and was very helpful

Caitlin was so friendly and welcoming, listened to exactly what I wanted in a car. Got the new car ready a day ahead of us coming to pick it up.

DO NOT PUT THE £99 DEPOSIT ON A CAR .THE CAR HAD SO MANY RECALLS FROM THE MANUFACTURER IT WAS LIKE A SHOPPING LIST .CANCELLED THE VIEWING STILL WAITING FOR THE REFUND TWO WEEKS LATER AND THE SALES TEAM HANG ON CALLS.
MAYBE RENAME AS THE DEADLY RANGE.

Very helpful, friendly, professional. Caitlin was so good. Nothing was too much trouble for her.

Having got the car home and going out a couple of days later, a warning light came on. It was auto headlamp adjustment. Started researching, and found, the car had been sold to me, with an outstanding recall. According to trading standards, it is against the law. Rang Motor Range, was told by them, it isn't illegal. The was a Peugeot 3008, 68 plate, 30,000. Rang Peugeot to find what the recall was for, timing chain. Peugeot couldn't get me booked in until 10th April. I took the vehicle back to Motor Range under the 30 day no quibble guarantee. The sales guy said, he didn't know the car had an outstanding recall. I was very dissappinted, to say the least.

Excellent service and constant communication to keep me upto date of what was happening.

We’re so happy with our experience in Motor range. Everyone was so welcoming and friendly! Jason was our salesman and he absolutely went above and beyond for us. Jason made us feel so comfortable and at ease through the whole process! Would 100% recommend motor range and Jason to anyone!
Christie & Caitlyn.

Amazing experience from the start for my partner's first car, Thomas M is a good character and made our visits pleasant.

Professional but knows how to have banter and a laugh.

Highly recommend getting your first car here and I know I will be getting my 3rd car here.

Dealt with Matthew Soweby, very friendly efficient & knowledgeable, no high pressure sales and overall excellent service.

Ollie and Matthew had brilliant customer service would highly recommend made experience easy and straightforward

Absolutely pathetic experience with this place. I got a new car which when I viewed had some minor damage, I was promised this was fixed but as the car got delivered to me at 9pm after a 12 hour shift I didn’t think to check this as I’d been promised it was repaired by the sales person. Next day I seen it was still broken, rang them straight away and had to jump through hoops, it took me 2 weeks to actually get someone to acknowledge the car needed fixing. To top it off they kindly gave me the key to a completely different car sat on the forecourt aswell. I’ve waited near 2 months to get it booked in for repair, was told it’ll be a 1 hour job and I can wait, I’ve driven 1 hour after a 12 hour night shift to be told it’ll be 5 hours, I explained I can’t just walk home and I’m after a night shift and was met with “you can wait or rearrange”. Given the fact it was a 1 hour drive I didn’t fancy wasting any more fuel and didn’t want to spend anymore time in here. They also paid the settlement figure of my old car late meaning I was paying for 2 cars for a month. I will never be shopping with this place again, I’d rather just get the bus everywhere…..

Caitlyn was brilliant fantastic service month ago
Fast, easy and so friendly! Will 100% be back with any other issues. Thank u guys!

WOW Caitlin was absolutely amazing. She really looked after us explained everything and went out of her way to accommodate our concerns and sorted them out Top top girl.
Definitely would go back again.AAA+++++++

Big thank you to Matt Tierney, really helpful in getting the car I wanted and making my time at motorrange a really enjoyable experience with no stress at all