Motor Range Recensioni 4.295

Poor customer service sell you a car and get you to buy extra warranty only for your car to be in and out of there garage and in no rush to complete the work so your without a car for weeks on end even if your warranty says you get a Curtesy car they say none available don’t buy a car from here

Absolutely shocking service
Quick to sell you a car but make it difficult to get in touch when there’s a problem. 3 months after purchasing the car nothing but problems. Not helpful in the slightest

I went to Motor Range Manchester for my MOT. I came back at 5pm (latest they said it would be ready) and saw my car in a different parking spot, so it had clearly been finished but they had not called to tell me.
When I was given the paperwork, the guy I spoke to looked at it and told me everything was fine. When I looked at it back at my car, the report said it had failed. I went back in and questioned this and spoke to a salesman who was rather unhelpful and couldn't answer my questions about if I could get it booked in at the weekend to get the essentials fixed. He did call the person doing the MOTs that day, who said they'd left me a voicemail, which I had not received. It turned out they had misdialed my number, which they have since called to apologise for. I appreciated this and understand this things happen, but it did create a bit of a headache. I ended up going to Halfords to get it fixed and a re-MOT within the weekend.
I'm very unimpressed and now reluctant to go back here for anything frankly.

Brilliant service went there in the morning drove home in new car dock that's to all staff ar moter range can't thank you enough 10 out 10
Big thank you to Alex's and nav for everything

Matt Tierney was a pleasure to meet and to do a deal with, knowledgable and had time for any questions! Would
Highly recommend

Fast efficient service ,Olly Hyde was amazing, big heads up

Excellent service. Took longer than I wanted to wait but they wanted to make sure everything was perfect with the car before hand over. Shout out to Matt for going the extra mile and delivering the car to me at my place of work.

Nick B was the perfect salesman. Made me feel at ease, answered any queries with confidence and a bad joke or ten. Thanks so much!

Mathew Tierney was very helpful and friendly helping me choose and buy a car.

I was assisted by Mat Tierney in purchasing my new car at Motor Range. Mat was very helpful and friendly and spent a lot of time helping us find the right car. We drove away in our dream car thanks to Mat. I would recommend using Motor Range and a big thanks to Mat for his fantastic customer service and for making the experience stress free.

Matthew Tierney was extemely helpful and informative. Veey friendly and polite, to the point that we will be asking for him next year when we come looking for a car for our daughter.

Olly was a super star. Very attentive, knowledge and firm when he needed to be.

I had Andrei to help me with the process of buying my first car, he was helpful and patient when selecting and testing driving. He was very helpful and not pushy.

Purchased a 3 year old car in August 2025, since purchase I have had nothing but issues. I was sold a 12 month warranty at the time of purchase for £600, upon contacting Mortor range Ashton with the issues I was told I could take the car to any VAT registered garage. When the car could not be fixed I was told by the receptionist Chloe that I should have brought the car to Motor range to be fixed, this option was never given to me at the time! The car has had to go to Renault to have 3 separate electrical faults fixed. Renault informed me the car had a 5 year warranty and I did not have to spend a penny with them. Motor range therefore miss sold me a product and are now ignoring all emails regarding a refund for the miss sold warranty. Bought my previous car from the Ashton site back when it was the car people and never had any issues, the same can not be said for the service I have received from Motor range.

Absolute great company, sorted out all my queries with ease and made sure I was happy leaving with my new car. Dan kept me up to date with everything and was very professional would definately recommend Dan and the company absolute 5 star thanks so much Dan

Was sold a car (EV MG) that was declared “unsafe” to drive by MG garage.

Where do I begin… 5 months of HELL!!

Decided get the newest car we’ve ever had as our 2 daughters and myself our disabled so just wanted something new for piece of mind, NOPE!! Complete opposite! Within first 24 hours we had to take it in to get the boot fixed as it just kept opening, motor range kept the car for nearly a week to fix it. Then could charge it so had to take it back we got told to just try different charging stations even though we had tried 10 (TEN) then got sent to MG garage to get that fixed, and was omit was fixed and it was not fixed. A then battle to get it paid for.
Then the driver door was broken, would open randomly, opened whilst driving down the motor way. Locked itself on me and I had to climb out the passenger door which was not easy as I am disabled.
The dash screen would work when it wanted too, would freeze a lot.
And then. If that wasn’t bad enough, the front bar had “severe wear and cracking” which sealed the car unsafe to drive, all within 4 months of having the car. We eventually went through the 2 month long battle of rejecting the car. A car we had to continue to pay for that was unsafe to drive. Eventually won the battle. Motor range eventually arranged to collect the car and the kept it for 8 days without us hearing anything from them, after multiple emails from ourselves. To which we got a reply of mileage deductions (which is fine) from our refund and also charge £250 for a bump on the front/passenger side, which was 100% not there when it was collected. So whilst the car was still legally ours, in their possession was damaged and we took the hit and the blame. Something we will be contacting small claims court over.

Overall we will not be returning to motor range in the future. And would advise everybody to avoid at all cost.

We have just bought a MG from motor range. Our sales rep was Mat Tierney, he was a really helpful and there to answer all our questions. From the start of the sale to picking up the car he was there to support us. Really recommend getting a car from here off Mat

Came in and Nick B was amazing a real credit to the company, from start to finish he was nothing but helpful and friendly couldn't do enough for us. Not your usual car sales man! Made the whole process feel relaxed, simple and quick. As I said a real credit to the company.

Really good experience. Guy helped us choose which car we wanted and it was finalised within a few days. Would shop here again!