Motor Range Recensioni 4.295

TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ericka and Malissa on the front desk at Motor Range were brilliant while my car was in for brake repairs. From the moment I arrived, they were friendly, welcoming, and put me at ease. They kept me u... Leggi di più

Valutata 5 stelle su 5

Fantastic experience by someone reluctant to buy from a sales lead company. I definitely wouldn’t have bought if the sales person was pushy or your typical car salesman stereotype. Our sales guy... Leggi di più

Valutata 1 stelle su 5

My son bough ought a hybrid car looked like a good deal but did not get charging cable, handbook or locking wheel nut was told dont need any of these as car ran on petrol! Eventually got cable but c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just had a repair job done at Motor Range Ashton. Meticulous care and attention shown by Kenny-Body Shop Manager and his staff. Totally professional throughout, Kenny did a magnificent job on repai... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto

Scritti dall'azienda

The Northwest's No. 1 for used cars with over 2000 cars available across two supersites in Liverpool & Manchester. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team or live chat on our website - visit www.motorrange.co.uk. Find our Liverpool branch on Dunnings Bridge Road opposite Sefton Retail Park at the end of the M57/M58 motorways (Satnav L306YW). Visit our Manchester branch on Alexandria Drive, Lord Sheldon Way, off the M60, OL7 0QN. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

4295 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Buying a car

We were able to wander around looking at the cars with no pressure. Matt Tierney was helpful, efficient and friendly and made the process simple, efficient and quick.

23 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Hello Sue! Thanks for the 5 stars! Wishing you many happy miles.

Kind regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Came in to look at a new car

Came in to look at a new car, Caitlin kindly offered to help us out and show us the car, she’s been amazing through the process and answered all the questions we had, such a great help. Everyone has been helpful with picking the right car, would highly recommend.

24 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Thank you Millie for the 5 star review! We hope you're loving your new car! Happy Motoring!

Kind regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Looked after bt Nick B

Looked after bt Nick B, a legend in his own mind and now mine.
Sorted within 2 days and back on the road.

24 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Hello Kieran, thank you for the 5 star review! Your feedback will be passed on to Nick in our Sales Team.

Kind regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Motor range

Ericka from services was from start to finish very professional and friendly, nothing to much for her to book me in for repairs
Many thanks

23 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Hi Kevin, thank you for taking the time to leave this 5 star feedback! Your kind comments will be passed on to Ericka in the Service Team. Happy Motoring!

Kind regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Amazing place to buy a car

Tommie who deal with us was very friendly and helpful. Nothing was to much. Explained everything in detail.

22 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Hello Lynette, thank you for the great review! Happy Motoring!

Kind regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Thank you Dan!

I visited Dunnings Bridge Motor Range today, not planning to buy a car. We were met by Dan from Motor Range immediately. Dan was very knowledgeable, effective and supportive. Dan’s approach was guiding as opposed to pushing for a sale, which made me feel much more comfortable. I took a long time in weighing up which car was best for me which Dan was very patient with. Overall, great experience and I will be picking my new car up in the next few days! Thank you Dan!

21 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Thank you Lydia for the 5 star feedback! Your kind comments will be passed on to Dan in our Sales Team. Wishing you many happy miles in your new car.

Kind regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Despite returning the car, we are happy

We recently purchased a car from Motor Range and, unfortunately, the first vehicle we chose had multiple faults. However, I want to highlight how professional, understanding, and genuinely caring the team were in handling the situation.

They acted very swiftly to address the issues and kept communication clear and supportive throughout. Despite their efforts, we ultimately lost confidence in the vehicle and made the decision to return it. This process was handled efficiently and respectfully, which we really appreciated.

While the experience with the car itself was disappointing, the level of customer service we received was excellent. Because of this, we would not hesitate to return to Motor Range and look forward to finding another vehicle with them in the future. Everybody at motor range was extremely helpful.

18 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Hello Lisa, thank you so much for taking the time to leave this great feedback. It is extremely unfortunate that the car you originally found was not fit for purpose, and we thank you for your patience and understanding during the process.

We hope to welcome you back in the future.

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Great friendly service

Great friendly service, no extra hassle from staff or added pressure. Handles excellently.

21 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Hello David, thanks for the 5 star feedback! Happy Motoring!

Kind regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Purchase of vehicle

Quick efficient no hassle transaction. Excellent
Mat Tierney

20 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Thank you Stephen for the 5 stars! Happy Motoring!

Kind regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Want to thank Matty s for sorting out…

Want to thank Matty s in Liverpool motor range for sorting out our daughters new car, any minor issues along the way where sorted and he went above and beyond to have the car ready with balloons and her name on it for collection and made her surprise extra special :) thank you

20 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Hello Claire, thank you for the 5 star feedback! We hope Lexie is enjoying her new car! It was a pleasure to be apart of her special surprise!

Kind regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Motor Range- Caitlin

Caitlin was fantastic throughout the whole process. She went above and beyond and would highly recommend. Will definitely be back in the future. Thank you so much.

19 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Hello Andy, thanks for the 5 star feedback. Happy Motoring!

Kind regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

CAITLIN

caitlin was unreal with helping me choose my new car. so so helpful and so sooooo kind🩷🩷🩷🩷🩷pls buy a car off her 10/10 service xx thank you so much 🥰

19 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Thanks Kaz for the 5 stars! Wishing you many happy miles!

Kind regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Really good experience

Really good experience

Caitlin was amazing really looked after everything and couldn’t help enough

19 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Hello Aaron, thanks so much for leaving this great feedback!

Kind regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Really helpful

Really helpful, great service!

18 marzo 2026
Non scritta su invito
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Risposta di Motor Range

Hi Danielle, thanks for the 5 star feedback!

Kind regards,
Laura Gilchrist
Customer Care

Valutata 2 stelle su 5

Very friendly staff but check repairs.

Very friendly staff and simple buying process. We found a nearly new, right car at a reasonable price.
However, a faulty door that wouldn't open was found on initial inspection. This is a safety issue and an MOT failure. The fault was still present on sale completion. Motor Range said we need to sort it ourselves as it was under Manufacturer's Warranty. This is not the responsibility of the customer.
One month and 9 days off the road later, it was fixed.
The lesson learnt was always inspect repairs before paying any balance.

12 febbraio 2026
Non scritta su invito
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Risposta di Motor Range

Hi Dave, thank you for your feedback.

I’m really sorry to hear about your experience, particularly the issue with the door and the inconvenience it caused you. This is certainly not the standard we aim to provide, and I understand your frustration.

I would be more than happy to liaise with our service centre further regarding this matter and review what happened. If you are still experiencing any issues, or if there’s anything further we can do to support you, please don’t hesitate to get in touch with me directly at laura.gilchrist@motorrange.co.uk with your vehicle registration and contact details.

Thank you again for bringing this to our attention, and I hope we can restore your confidence in us.

Kind regards,
Laura Gilchrist
Customer Care

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