MoparPartsGiant.com Recensioni 

834
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TrustScore 4 su 5

3,8

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Valutata 5 stelle su 5

Quick and easy for the Scatpack spark plugs job, the gah**** dealer was talking about 1k bucks for these things big shout out to Mopar giant 👌🏼

Valutata 5 stelle su 5

Was easy to find the engine air hose for my car, verify that it is compatible with my exact trim, and the part arrived quickly and in perfect condition with the tag from the dealership showing that it... Leggi di più

Valutata 2 stelle su 5

They have parts and are way cheaper than other sites but holy crap is their shipping estimates wrong. You get a shipping estimate of 3-4 days and then it takes 2 weeks to get to you. It might be worth... Leggi di più

Valutata 5 stelle su 5

I live in California and drive a 2012 Jeep GC. I can get parts from Parts Giant faster than I can from my local Jeep Dealer. Simply always submit your serial number and get the correct part even if... Leggi di più

Dettagli dell'azienda

  1. Negozio di autoricambi

Scritti dall'azienda

Looking for the best customer service, unbeatable prices and fast shipping? Well you have come to the right place. At MoparPartsGiant, we have been providing world class Mopar products and services to our customers for over a decade. We offer OEM Mopar parts for the most affordable prices that are generally shipped within three business days from our authorized region based Chrysler dealers.

Scritti dall'azienda


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

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3,8

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(834)

285 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Online tool stated this supported blind…

Online tool stated this supported blind spot monitoring, but it does not.

29 aprile 2026
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Risposta di MoparPartsGiant.com

Hi Stuart,

Thank you for your feedback. We apologize for the confusion. At this time, we’re unable to locate a record of this issue, but we take your feedback seriously.

We are working hard to improve the accuracy of our listings. If you’re able to provide more details, we’d be happy to look into this further. Thank you!

Valutata 2 stelle su 5

Door seal arrived separated

Door seal arrived separated. Needed to glue 3 sections back together with 3m weatherstripping adhesive.

31 marzo 2026
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Risposta di MoparPartsGiant.com

Thank you for your feedback. We appreciate you bringing this to our attention and hope to provide a better experience in the future. Your feedback is essential for improving our services.

Valutata 1 stelle su 5

The part arrived cracked with a large…

The part arrived cracked with a large piece missing from.the plastic

29 aprile 2026
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Risposta di MoparPartsGiant.com

Thank you for your feedback. We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause. For more information regarding our returns policy, please visit
Your feedback is essential for improving our services.

https://www.moparpartsgiant.com/service/mopar-return_policy.html

Valutata 1 stelle su 5

BUYER BEWARE

BUYER BEWARE. Do not trust them as they are just like all the other bad online mopar sellers. They do NOT have your parts actually in stock. Was told 1 to 3 days shipping and its a lie. 3 weeks at earliest. Google and AI state them as one of the few "trusted" mopar sites and 💯 false. Just like all the rest. Go to dealer or order from trusted Ebay sellers who actually have the parts in stock.

22 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Ordered a fuel line for a ram truck…

Ordered a fuel line for a ram truck that was listed as “in stock” on their website. 4 days later my order was cancelled by them stating the part is on back order with no eta. Now I’m going to buy the aftermarket one from amazon which I would have done in the first place and saved 4 days of my tuck being down if they hadn’t lied about their inventory. Shop elsewhere!

20 aprile 2026
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Risposta di MoparPartsGiant.com

Hi David,

Thank you for your feedback. We understand how frustrating it can be when a part appears available but later becomes backordered. Our online catalog is intended as a general reference and may not always reflect the most up-to-date inventory. While we strive to reflect the most accurate availability on our site, some items may show as available at the time of order but later confirmed as backordered by the manufacturer.
We sincerely apologize for the inconvenience this caused and appreciate you bringing it to our attention.

Valutata 1 stelle su 5

I did my homework before ordering and…

I did my homework before ordering and confirmed that the parts were listed as available. The site even required me to type “I accept” before proceeding, which gave me confidence everything was accurate. However, right after placing the order, the estimated delivery date changed. When I contacted customer service, I was told the parts were actually not available.

This was extremely disappointing and feels misleading. If availability isn’t certain, customers shouldn’t be asked to confirm it upfront. Transparency matters, and this experience has made me hesitant to order from them again.

23 aprile 2026
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Risposta di MoparPartsGiant.com

Hi Norman,

Thank you for your feedback.
We’re sorry to hear you’re disappointed with the delay and understand how frustrating waiting on an order can be.
After your order was placed, our team sent the terms and conditions explaining that the parts were special-order items and that cancellations would not be possible once processed. We received your reply confirming that you accepted these terms before we moved forward with the manufacturer.
Because these parts are ordered specifically for each customer, their estimated time of arrival might vary due to logistic reasons. That said, we are continuing to work with the manufacturer to have your parts shipped as soon as they arrive.

Your feedback is essential for improving our service, and we appreciate your understanding. For more information regarding our sales policy, please visit: https://www.moparpartsgiant.com/service/mopar-sales_policy.html

Valutata 1 stelle su 5

Received broken part.

Ordered a heater core jumper from them, and it was received broken out of the box. Did an RMA on the part, and they want your first born child, and the Declaration of Independence, and all the parts bags and packing slips they didn’t put in my package. So I’m out the part, the money they won’t refund me, and my car is still broken while I order the part else where. It took me 3 days to hear back from them in an email after I filed a claim through PayPal. Stay far away from this garbage company.

14 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Placed an order on April 14th

Placed an order on April 14th. The order has not been received by USPS yet and today is April 21st. I called to canceled the order because I needed it sooner and they told me I had to wait 7 days for USPS to respond. As they think the order has actually been picked up. Will not use again.

USPS 9234690365075900499600

14 aprile 2026
Non scritta su invito
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Risposta di MoparPartsGiant.com

Thank you for your feedback. While shipping delays and handling issues are unfortunately outside of our direct control once the package has left our facility. We understand how frustrating this situation must be. Thank you for your patience and for bringing this to our attention. Your feedback is essential for improving our services.

Valutata 1 stelle su 5

I order a part that they showed in…

I order a part that they showed in stock. It took 4 days for them to cancel my order. This held up a bay at my shop. they should have known this info immediately. Very disappointed.

16 aprile 2026
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Risposta di MoparPartsGiant.com

Thank you for your feedback. In some cases, the manufacturer may place an item on backorder, provide no estimated availability date, or discontinue the part entirely. When this occurs, we are required to cancel the order to avoid further delay. your order was received on 4/14 and cancelled for backorder on 4/16.
We understand how frustrating this can be and appreciate your understanding

Valutata 2 stelle su 5

Dont count On Core $... 1st Let me say they Do Have Quality OEM…

1st Let me say they Do Have Quality OEM Remanufactured Parts. I needed a Starter and this car is Such a paint to get to the starter i did not want cheap aftermarket etc.
They shipped it fast and packaged well, the starter works great car starts quieter and quicker than ever before.

Do NOT count on their Core Return as part of the deal. Had They actually, or if they eventually will accept my old starter and send the core $ back that would be great.

This has been the biggest joke and headache trying to core return.

Its been almost 1 month i am Certain it will be a complete month or longer before (IF) the $ ever hits my account, but im pretty sure its never gonna happen...

You would think they would send the return core exchange slip WITH the rebuilt starter, seeing as THEY want you to put your old one in their box to send it back.
NOPE ..
You have to go dig through their website FOREVER then submit an RMA request and wait 3-5 biz days for a response then send them all the info from your order requesting a slip to return core part to the ... And wait for the address because i guess are basically drop-shipping parts all over the country from whatever dealership or warehouse has what you need? They send different parts to different places to get febuilt as well i guess... ?? Idk seemed like a big mystery jist to figure out where to send my core return....
Cause after waiting 7-10 days i submitted another 2nd RMA request where they reply that you will hear back in 1-2 days, but you wont. just to wait another week for them to reply and say wait 2-3 days....
Then they get you the form with an address But No pre paid packing slip that will be another week.
I said whatever and paid return postage myself to move it along. You see their fine print states you MUST return it within deadline or they wont refund your $. Then you have to pay return shipping, Again if you want core back if they dont accept it. But you wont. Then. They get it for free. Its a waiting game.
After core charge my starter would have been a deal. But by the time you DONT get $ back and also pay shipping to send them your old one not auch a good deal.

I am STILL waiting. I e mailed them a screenshot of my tracking showing it was delivered to them then they finally said thanks we attached tracking to the order give us 5 days to inspect it, the. 14 biz days for refund. That was 2 weeks ago... Nothing....

Big Joke Man. Good parts, but dont count on a return or core. They have so much fine print and drag this out so long i am 100% certain they will come up with an excuse to deny my core refund. Find a better company or just accept that that will be the price.

This is kind of like dealing with the giverment or the DMV.

Just set calendar reminders and follow up. But i wouldnt hold my breath. And after seeing what a nightmare this process is... Man.
I was thrilled with the quality of the part. Hoped i found somehwere to continually get parts. My whole family has chryslers and dodges. You can't find quality parts anywhere anymore. I am a full-time mechanice its a challenge to even get good parts. But this core deal being such a PITA kills it. And if you are stuck paying their price without the core mights as well go to the dealership....

23 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Difficult returns 20% restocking fee on wrong parts sent

Sent me the wrong part even though I verified with my VIN- The return process is horrible. I ordered all weather mats they arrived in a busted up box and no interior packaging or label. The two front mats were removed from the box and within less than 5 minutes I realized they were the wrong parts. I started the return process which is for the most part automated. The first response was to send photos of the packing box and label which I did. I was then denied for not sending pictures of the interior packaging. I was able to find a phone # and was told I needed the label that was placed on the plastic interior wrap. Once I explained the mats were just tossed into the box with no wrap the women stated she needed the label or could not proceed with the return. I directed her back to the pictures and had her look at the yellow sticker (label) bar code and mailing. I was provided an RMA however it specifically states the packaging can not be damaged, I'm paying for the return and a 20% restocking fee for them sending me the Wrong Part. It has taken me a month to get to this point! After several emails and two phone calls. I'm shipping the mats back today hoping that I will at least get some money back. This is one of the most negative difficult experiences I have had with auto parts.
UPDATE: 5/8/26 - Mopar received the return on 4/23/26 at 12:16 by JJane. I contacted them on 4/28 and received an email stating please allow 5 business days for the inspection process after delivery date. On 5/5/26 8 business days later and received this message "
We are awaiting confirmation that the return was received, inspected, and approved. We apologize for the delay." I have the FED-ex tracking receipt that shows they signed for it on 4/23/26! At this point I have no faith I will receive a refund and have filed a dispute with my credit card. I ONLY used this site due to all the positive Trust pilot reviews - clearly they only post the positive ones as I'm sure I'm not the only customer to experience such a horrible run around.

13 aprile 2026
Non scritta su invito
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Risposta di MoparPartsGiant.com

Thank you for your feedback.

We’ve reviewed your order and confirmed that a VIN was not used during the part selection process. There are multiple parts with the same name that fit your search result due to different options and trims. An RMA request also qualifies as wrong parts when the manufacturer mispacked an item, or the part number received does not match what was ordered. Since we don’t have visibility into a customer’s repair needs, we fulfill what is placed in the order.

We appreciate your understanding and encourage the use of VIN verification via Parts Question in our LiveChat before placing an order. Our team is always happy to help!

For more information regarding our returns policy, please visit: www.moparpartsgiant.com/service/mopar-return_policy

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