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Valutata 5 stelle su 5

The whole experience was excellent from initial ordering right through to delivery and product use. Ordering was straightforward. Delivery was prompt. Product is a well made and sturdy item and is... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was so easy, from ordering in line to delivery ⭐️Very easy everything ran smoothly.. it arrived when it was supposed to was packed great. Great price, great communication. Great item. Well pleased... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've been a customer of mobility smart for many years, and i would never go anywhere else. The customer service is outstanding. They are always extremely helpful, and give you honest advice. As for th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wanted a rear wheel for mobility scooter, anti tip. It came within 2 days, new wheel, nuts and bolts, brand new. Great aftercare, advised when item would arrive, experience and product was exactly w... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità
  2. anche in
  3. Fornitore di attrezzature per disabili
  4. Negozio di sedie a rotelle

Scritti dall'azienda

Mobility Smart is a UK online retailer of mobility equipment and products for wellbeing, health and recovery. We also have a physical mobility store in Garstang, Lancashire. We are dedicated to supplying the best mobility care products at the lowest prices, coupled with highest quality customer aftercare.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 54% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(4262)

463 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Danish Shower Stool

I bought something on behalf of my father but thought the website has some very useful equipment and items to help those with reduced mobility. The shower chair I bought him is a great success and has made his life much easier and he feels safer in the shower

25 giugno 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to share this wonderful review! We know how important it is to find the right equipment to keep our loved ones safe and independent at home, so we are absolutely thrilled to hear that the Danish Shower Stool has been such a great success for your father. Knowing that it has made his life easier and made him feel secure in the shower truly brings a smile to our faces. Thank you for your kind words about our website, and we are always here whenever you or your father need us in the future!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Bought an NRS Healthcare Easylift Home…

Bought an NRS Healthcare Easylift Home Height Adjustable Overbed Table
Good quality product and delivered quickly.

2 luglio 2026
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Risposta di Mobility Smart

Thank you so much for the wonderful review! We are absolutely delighted to hear that you are pleased with the quality of your new NRS Healthcare Easylift Overbed Table, and that our team got it delivered to you quickly. We know how much of a difference a reliable, adjustable table can make to everyday comfort and independence at home. Thank you for choosing us, and enjoy your new overbed table!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Helpful & fast delivery

Helpful & fast delivery

24 giugno 2026
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Risposta di Mobility Smart

Thank you so much for the lovely review! We are absolutely delighted to hear that you found our team helpful and that your order arrived with fast delivery. We always strive to combine great customer care with quick service, so your kind words truly mean a lot to us. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

A very good buy

A very good buy, It's as described and does the job excellently. Large cubes - which may need a tap of the bottom of the tray on a work surface to loosen them, after removing the lid, to be pedantic - which is simple enough to do. Been used a lot in this recent heatwave. I bought two, and am glad to have them. Prompt delivery.

20 giugno 2026
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Risposta di Mobility Smart

Thank you so much for the wonderful review! We are absolutely delighted to hear that your new ice trays have been getting so much use during this recent heatwave—there is truly nothing better than a perfectly chilled drink in the hot weather! Your "pedantic" tip about tapping the bottom of the tray on the work surface to loosen those large cubes is actually incredibly helpful advice for other customers, so thank you for sharing it. We are glad our prompt delivery got them to you right when you needed them most!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

I purchased 2 closed cuff crutches in…

I purchased 2 closed cuff crutches in different colours ,really pleased with them & the price too & super fast delivery !! Would highly recommend them .

24 giugno 2026
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Risposta di Mobility Smart

Thank you so much for the wonderful review! We are absolutely delighted to hear that you are so pleased with your two closed cuff crutches. It’s fantastic that you were able to get them in different colours to suit your style, and we are thrilled that our competitive pricing and super-fast delivery hit the mark for you. Knowing that you would highly recommend us truly means the world to our whole team. Thank you for choosing us, and happy crutching!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Bathing cushion

Fast delivery with good tracking information, great quality and great price. Very clear instructions.

9 giugno 2026
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Risposta di Mobility Smart

Thank you so much for the wonderful review! We know that purchasing a bathing cushion is a big step toward maintaining independence and comfort in the bathroom, so we are absolutely delighted that you are pleased with the quality and price. It’s fantastic to hear that our fast delivery, clear tracking updates, and easy-to-follow instructions made the whole process smooth and stress-free for you. Thank you for choosing us, and enjoy your relaxing baths!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Quick delivery and service

Quick delivery and service. Great company

25 giugno 2026
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Risposta di Mobility Smart

Thank you so much for the lovely review! We are absolutely delighted to hear that you experienced quick delivery and great service with us. Our team works hard behind the scenes to get your items processed and out the door without delay, so knowing you think we are a great company truly means a lot. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

My first package was delivered to the…

My first package was delivered to the wrong address I called you guys and you were fantastic,the lovely guy I spoke to pin pointed exactly where it was delivered to,my brother went round to the house to try and retrieve it no thanks to Royal Mail who did nothing,the house it was delivered to denied he had the parcel,I had to call you again to say they denied it being delivered there,you guys sent me another kettle out to me which I received with no problems,thank you so much for being a lovely kind company.

24 giugno 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to share this wonderful review! We are so incredibly sorry for the stress and frustration caused by the original Royal Mail misdelivery, especially when your brother went out of his way to try and retrieve it for you. We know how vital a good kettle is, and we believe nobody should be left without their order due to a courier mistake. It is wonderful to hear that our team could give you the fast, kind, and supportive service you deserved to get it sorted out. Thank you for your patience, and enjoy your new kettle!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Great service

Great service

24 giugno 2026
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Risposta di Mobility Smart

Thank you so much for the wonderful review! We are absolutely delighted to hear that you experienced great service with us. Our team works hard behind the scenes to make every single order as smooth and stress-free as possible, so your kind words truly mean a lot to us. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Used a few times now

Used a few times now, never been a problem, 1st class service every time.

24 giugno 2026
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Risposta di Mobility Smart

Thank you so much for the wonderful review! We are absolutely delighted to have you as a returning customer. There is nothing better than knowing we have provided you with a seamless, 1st-class service every single time you have shopped with us. Your continued trust and support mean the world to our entire team, and we look forward to looking after you on many more occasions in the future!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Delivered quickly

Delivered quickly.
On trial it is cosy and on rainy days will be great.
Product looks well made and not too expensive. Can recommend this product.

1 luglio 2026
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Risposta di Mobility Smart

Thank you so much for the lovely review! We are absolutely delighted to hear that you are pleased with your new product and that our quick delivery got it to you so promptly. There is nothing better than staying warm and comfortable when the weather turns, so we are thrilled that it feels cozy and is ready to keep you dry on those rainy days. Thank you for your kind recommendation and for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Excellent service & brilliant items.

Excellent service & brilliant items.
Delivered next day & all according to my instructions. Thank you & well done.

24 giugno 2026
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Risposta di Mobility Smart

Thank you so much for the wonderful review! We are absolutely delighted to hear that you are pleased with your brilliant items and that our team got everything delivered to you the very next day, exactly according to your instructions. Your enthusiastic "thank you & well done" has brought a huge smile to everyone here today. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Happy customer

Good communication . Quick delivery. Great product. Happy customer. I will definitely order from them again .

24 giugno 2026
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Risposta di Mobility Smart

Thank you so much for the wonderful review! We are absolutely delighted to hear that you are such a happy customer and that you were pleased with our communication, quick delivery, and product. Knowing that you plan to order from us again truly means the world to our entire team. Thank you for choosing us, and we look forward to looking after you again in the future!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Dynamometer works well

Dynamometer works well.
Readings appear accurate.
Arrived on time

24 giugno 2026
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Risposta di Mobility Smart

Thank you so much for the great review! We are absolutely delighted to hear that your new dynamometer is working well and that you are finding the readings to be accurate. We know how important precision and reliability are when it comes to tracking strength and progress, and we're glad our punctual delivery got it to you right on schedule. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Very quick delivery

Very quick delivery. Well packaged. Easy order to place.

30 giugno 2026
Non scritta su invito
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Risposta di Mobility Smart

Thank you so much for the lovely review! We are absolutely delighted to hear that you found it easy to place your order and that it arrived very quickly and securely packaged. Our team works hard to make the shopping process as smooth as possible from start to finish, so your feedback means a lot to us. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 4 stelle su 5

Very effective in operation with…

Very effective in operation with sensible , practical , instructions. Substantial construction and easily operated.

27 giugno 2026
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Risposta di Mobility Smart

Thank you so much for the wonderful review! We are absolutely delighted to hear that you are finding your new product so effective and easy to operate. We know that when it comes to independent living aids, having a substantial, robust build and clear, practical instructions makes all the difference for peace of mind. Thank you for choosing us, and we are glad we could provide the perfect solution for you!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Had what I needed and the price was fab

23 giugno 2026
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Risposta di Mobility Smart

Thank you so much for the fab review! We are absolutely delighted to hear that we had exactly what you were looking for and that you loved our pricing. Our team works hard to keep our stock levels high and our prices competitive, so your wonderful feedback really makes our day. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Delighted with the service

Very easy to find what I wanted on the website. Ordering was simple, and delivery was faster than promised.

27 giugno 2026
Non scritta su invito
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Risposta di Mobility Smart

Thank you so much for the lovely review! We are absolutely delighted to hear that you are so pleased with our service. Our team works hard to ensure our website is easy to navigate and the ordering process is simple, so knowing that your items arrived even faster than promised is just the icing on the cake. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Technical support on point

Technical support on point, answered my question, and within the set responce time given.

Ordered left wheel mudguard, for electric folding, airfold wheel chair.

Delivery was very quick well within delivery times, right part first time and quality was excellent.

Overall very easy process, both online and via telephone, which is getting a rare thing nowadays to actually speak to a real person with knowledge. Felt the staff and company actually cared, again a rare thing nowadays. Highly recommend, and thank you for all your help.

16 giugno 2026
Non scritta su invito
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Risposta di Mobility Smart

Thank you so much for taking the time to share such a detailed and wonderful review! We are absolutely thrilled to hear that your experience with our technical support team was on point, and that we could help you get the exact left wheel mudguard needed for your Airfold electric wheelchair. We completely agree that being able to speak to a real, knowledgeable human being is far too rare these days, which is why we refuse to compromise on our personal phone support. Hearing that you felt cared for truly means the world to our staff. Thank you for the high recommendation, and we are always here whenever you need us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

A little delay in delivery but kept…

A little delay in delivery but kept informed of the situation. Would definitely use mobility smart again.

17 giugno 2026
Non scritta su invito
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Risposta di Mobility Smart

Thank you so much for the lovely review! While we always aim for our deliveries to arrive as quickly as possible, we know that occasional delays can happen. We believe that keeping you fully informed is the right way to handle things, so we are absolutely delighted that you appreciated our communication and plan to use Mobility Smart again. Thank you for your patience and support!

Thanks From The Mobility Smart Team

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