The whole experience was excellent from initial ordering right through to delivery and product use. Ordering was straightforward. Delivery was prompt. Product is a well made and sturdy item and is... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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It was so easy, from ordering in line to delivery ⭐️Very easy everything ran smoothly.. it arrived when it was supposed to was packed great. Great price, great communication. Great item. Well pleased... Leggi di più
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I've been a customer of mobility smart for many years, and i would never go anywhere else. The customer service is outstanding. They are always extremely helpful, and give you honest advice. As for th... Leggi di più
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Wanted a rear wheel for mobility scooter, anti tip. It came within 2 days, new wheel, nuts and bolts, brand new. Great aftercare, advised when item would arrive, experience and product was exactly w... Leggi di più
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Dettagli dell'azienda
- Fornitore di ausili per la mobilità
- anche in
- Fornitore di attrezzature per disabili
- Negozio di sedie a rotelle
Scritti dall'azienda
Mobility Smart is a UK online retailer of mobility equipment and products for wellbeing, health and recovery. We also have a physical mobility store in Garstang, Lancashire. We are dedicated to supplying the best mobility care products at the lowest prices, coupled with highest quality customer aftercare.
Informazioni di contatto
Unit 12-13, Creamery Industrial Estate, PR3 1GD, Preston, Regno Unito
- 08005677222
- sales@mobilitysmart.co.uk
- mobilitysmart.co.uk
4,8
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 54% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
super .......
1 luglio 2026
Non scritta su invito
Risposta di Mobility Smart
Thank you so much for the super review! We are absolutely delighted that you had a great experience with us, and your feedback brings a big smile to our faces. Thank you for choosing us!
Thanks From The Mobility Smart Team
Risposta di Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you found our service efficient and are happy with your product. Ensuring a smooth experience and providing items that meet your needs are our top priorities, so your feedback means a lot to our team. Thank you for choosing us!
Thanks From The Mobility Smart Team
Well made rollator and very easy to…
Well made rollator and very easy to fold up. The delivery was very quick also. Good customer service
9 luglio 2026
Non scritta su invito
Risposta di Mobility Smart
Thank you so much for the wonderful review! We are absolutely delighted to hear that you are happy with your new rollator and that you're finding it well-made and easy to fold up. Making sure our items arrive quickly and providing great customer service are our top priorities, so your feedback truly means the world to our team. Thank you for choosing us, and we wish you many happy walks!
Thanks From The Mobility Smart Team
Absolutely love the fan & great service
Absolutely love the fan & great service
3 luglio 2026
Non scritta su invito
Risposta di Mobility Smart
Thank you so much for the lovely review! We are absolutely thrilled to hear that you love your new fan and that you experienced great service from our team. Keeping our customers cool and happy is exactly what we aim for, so your kind words truly mean a lot to us. Thank you for choosing us!
Thanks From The Mobility Smart Team
Great communication when I had a query…
Great communication when I had a query about a product.
1 luglio 2026
Non scritta su invito
Risposta di Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you experienced great communication when you reached out with a product query. Our team always strives to be as helpful and informative as possible so you can shop with confidence, so your kind words truly mean a lot to us. Thank you for choosing us!
Thanks From The Mobility Smart Team
Perfect for mother in law to get around…
Perfect for mother in law to get around her flat lightweight and easy to manoeuvre
1 luglio 2026
Non scritta su invito
Risposta di Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that the item is perfect for your mother-in-law. Making sure our indoor mobility aids are lightweight and easy to manoeuvre around the home is so important for daily independence, so it brings a huge smile to our faces knowing it is helping her get around her flat so easily. Thank you for choosing us, and we wish her all the very best!
Thanks From The Mobility Smart Team
i tried on city pavements and kerbs
i tried on city pavements and kerbs, also on grass, smooth and easy to steer with minimal judder. The bag is very useful and the seat very comfortable
24 giugno 2026
Risposta di Mobility Smart
Thank you so much for the fantastic, detailed review! We are absolutely delighted to hear how well your new mobility aid performed across city pavements, kerbs, and grass. Engineering a smooth ride with minimal judder and easy steering across different terrains is so important for confidence on outdoor walks, and we are thrilled that the comfortable seat and useful bag are making your outings even better. Thank you for choosing us, and we wish you many more happy, comfortable journeys!
Thanks From The Mobility Smart Team
This bed rail is impressive
My husband has been falling out of bed, and this bed rail has stopped that, we are really impressed with it, it fits perfectly under the mattress.
8 luglio 2026
Non scritta su invito
Risposta di Mobility Smart
Thank you so much for sharing your wonderful review! We know how incredibly stressful and worrying it can be when a loved one faces the risk of falling out of bed, so we are absolutely thrilled to hear that this bed rail has put a stop to that and given you both total peace of mind. Knowing that it fits perfectly under the mattress and has made such a positive difference to your husband's safety truly means the world to our team. Thank you for choosing us, and we wish you both the very best!
Thanks From The Mobility Smart Team
As per usual
As per usual, product was good,communication was also great,would use again if needed
24 giugno 2026
Risposta di Mobility Smart
Thank you so much for the lovely review! We are absolutely thrilled to hear that we hit the mark for you "as per usual." Consistency is everything to our team, so knowing that you can always rely on us for great products and excellent communication truly means the world to us. Thank you for being a returning customer, and we look forward to looking after you whenever you need us next!
Thanks From The Mobility Smart Team
Decent bag for the price
Decent bag for the price. Fits well on my wheelchair and can be removed quickly when needed. The fold away stick/crutch holders are a great idea. Not used for shopping yet so hope there’s enough room.
3 luglio 2026
Non scritta su invito
Risposta di Mobility Smart
Thank you so much for the lovely review! We are delighted to hear that your new bag fits your wheelchair perfectly and is easy to remove when needed. The fold-away stick and crutch holders are a favorite feature of ours too, so we're glad you find them handy! We hope it gives you plenty of room on your next shopping trip. Thank you for choosing us!
Thanks From The Mobility Smart Team
Risposta di Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that your new bag fits your wheelchair perfectly and is easy to remove when you're on the go. We agree that the fold-away stick and crutch holders are a super handy feature for keeping things tidy! We hope it proves to have plenty of room for your upcoming shopping trips, and we thank you for choosing us!
Thanks From The Mobility Smart Team
Good quality crutches
Good quality crutches - nice and light. I use them for travelling and they fold away great for hand luggage.
Can’t give 5 stars as one of the crutches the bungee cord was broken and it’s not easy to replace.
1 luglio 2026
Non scritta su invito
Risposta di Mobility Smart
Thank you for sharing your feedback with us! We are so pleased to hear that your crutches are nice, light, and perfect for your travel and hand luggage needs. However, we are very sorry to hear that one of the crutches arrived with a broken bungee cord. We want your equipment to be in absolute perfect working order, so please reach out to our customer service team directly with your order details. We would be more than happy to get a replacement sorted out for you right away. Thank you for choosing us, and we hope to get this fully resolved for you soon!
Thanks From The Mobility Smart Team
Risposta di Mobility Smart
Thank you so much for the wonderful review! We are absolutely delighted to hear that you experienced excellent service and are happy with your product. Our team works hard to provide top-quality support and reliable mobility solutions, so your kind words truly mean a lot to everyone here. Thank you for choosing us!
Thanks From The Mobility Smart Team
Risposta di Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you are happy with your product and that it arrived so quickly. Our warehouse team works hard to dispatch orders as fast as possible, so your kind words mean a lot to us. Thank you for choosing us!
Thanks From The Mobility Smart Team
I found the website easy to navigate…
I found the website easy to navigate and from the minute I pressed the send button for my order I got the feeling that I was a VIP!! My order came swiftly and I was delighted with it. I ordered something to help me get my compression stocking on....and it works!! Thank you so much .... I will definitely order from you again.
26 giugno 2026
Non scritta su invito
Risposta di Mobility Smart
Thank you so much for such a wonderful and truly heartwarming review! We are absolutely thrilled to hear that you felt like a VIP from the moment you placed your order—we believe every single customer deserves that level of care. We know how incredibly difficult and exhausting putting on compression stockings can be, so knowing that your new aid works perfectly and has made life that bit easier brings a massive smile to our faces. Thank you for choosing us, and we look forward to welcoming you back whenever you need us next!
Thanks From The Mobility Smart Team
Stick Seat Superseat Range - Observer (Black)
Replied to my email about shipping in under 30 minutes which was amazing and answered my problem directly.
The product came like the next day or the day after (can't quite remember but very quick) which was super!
I ordered the Stick Seat Superseat Range - Observer (Black) for my partner with spine issues as we were going to a camping festival for the first time since her diagnosis. It was a life saver being able to sit down and still see in a crowd.
Good to lean on,
surprisingly comfortable handle,
Light weight,
Sturdy,
Really quick to 'deploy',
Can still boogie a little sat down!
6 luglio 2026
Non scritta su invito
Risposta di Mobility Smart
Thank you so much for taking the time to share such a wonderful and uplifting review! We are absolutely thrilled to hear that the Stick Seat Observer was a true lifesaver for your partner at the camping festival, and that she was still able to enjoy a bit of a boogie! We know how daunting attending a festival for the first time after a diagnosis can be, so knowing our seat provided the lightweight, sturdy support she needed to stay comfortable and see above the crowds truly warms our hearts. Our team also works incredibly hard to provide rapid support—so we are delighted we could answer your email in under 30 minutes and get it delivered out to you super fast. Sending our very best wishes to you both for many more fantastic festival adventures ahead!
Thanks From The Mobility Smart Team
Prima grab rail.
A good quality robust product, delivered promptly.
1 luglio 2026
Non scritta su invito
Risposta di Mobility Smart
Thank you so much for the great review! We are absolutely delighted to hear that you are pleased with the quality of your new Prima grab rail. When it comes to home safety, having a robust and reliable product is incredibly important for complete peace of mind, so knowing this met your standards and arrived promptly means a lot to our team. Thank you for choosing us!
Thanks From The Mobility Smart Team
Risposta di Mobility Smart
Thank you so much for the lovely review! We are absolutely delighted to hear that you are very happy with your purchase and that it arrived so quickly. Our warehouse team works incredibly hard to ensure orders are dispatched rapidly, and we always select well-made products to give you the best quality possible. Thank you for choosing us!
Thanks From The Mobility Smart Team
Super friendly
Super friendly, kept us informed about the delivery and it got here really fast. Will definitely be buying again!
22 giugno 2026
Non scritta su invito
Risposta di Mobility Smart
Thank you so much for the wonderful review! We are absolutely delighted to hear that you found our team super friendly and that you appreciated being kept in the loop regarding your delivery tracking. Getting your essential items to your door really fast is a massive priority for us, so knowing we hit the mark and earned your future custom truly means the world to everyone here. Thank you for choosing us, and we look forward to looking after you again!
Thanks From The Mobility Smart Team
Thank you for a excellent service
Thank you for a excellent service. Great product and well made. Ease to use. Delivery service was excellent. Great value for the money. Wife can now get in the bath with out worrying she is going to fall. Thank you again. Kind regards Roy Fisher.
26 giugno 2026
Non scritta su invito
Risposta di Mobility Smart
Thank you so much for the beautiful review, Roy. Hearing that your new product has given your wife the confidence to get into the bath without the worry or fear of falling truly brings a tear to our eyes and warms our hearts. This is exactly why we do what we do. We are absolutely delighted that you experienced excellent service, and that the item is well-made, easy to use, and arrived quickly. Sending our very best wishes to you and your wife, and thank you again for choosing us.
Kind regards,
The Mobility Smart Team
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