Absolutely excellent customer service. Sales was very informative and they couldn't do enough to help me they truly went above and beyond. And after sales care team were fab when I needed help noth... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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i need a scooter as taking my mother on holiday and needed it before Friday, called on Tues and spoke to Mason, he took details and said would call back. He called back and said could get it to me... Leggi di più
L'azienda ha risposto
Great service and fantastic wheelchair. I had tried a different brand for 3 months but in the end had to go back to the Freedom A08L chair. Would have given 5 stars but unfortunately my chair was de... Leggi di più
L'azienda ha risposto
Excellent briefing on the Phone; purchase very easy, Delivery swif. Very attractive product although heavy to handle. Still at the novice stage but gears easy to operate. Easy to manage in gears 2 and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
MobilityCo is here to help! Our ambition is to help improve the lives of each and every one of our customers, by offering the best selection of products at the best price. We also pride ourselves on providing our expert service, helping our customers achieve new possibilities.
Informazioni di contatto
6 Chester Road, SK11 8DG, Macclesfield, Regno Unito
- 03334443160
- sales@mobilityco.co.uk
- mobilityco.co.uk
4,7
Eccellente
670 recensioni
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Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Very helpful
My contact person, James, went out of his way to calm me down when form of payment seemed like an Impossible Mission. Hats off for his patience in dealing with an elderly person trying to cope with today’s technology. Can’t wait to receive my scooter.
16 aprile 2026
Non scritta su invito
Risposta di MobilityCo
Thank you, Janice, for your lovely review.
We’re really pleased to hear that James was able to support and reassure you throughout the payment process. We understand that these things can sometimes feel a bit overwhelming, and it’s great to know his patience and help made a difference.
We’re excited for you to receive your scooter and hope you’ll be delighted with it.
If you need anything at all in the meantime or once it arrives, we’re always here to help.
Perfect service.
I’ve purchased a centre drive powerchair from this company and it was delivered today.
I have to say I’m impressed with the quality of service from Mobilityco
James in sales who I spoke to was brilliant. Even responding to a message on a Bank Holiday.
They had the chair I needed in stock and delivered it in good time.
I had the engineer delivery option which I recommend, because the delivery engineer was incredibly helpful and knowledgeable.
Can’t fault this company. Five stars plus.
15 aprile 2026
Non scritta su invito
Risposta di MobilityCo
Hi Dave,
Thank you for taking the time to leave such a thoughtful review.
We’re really pleased to hear you’re happy with your new powerchair and the service you received from start to finish. I’ll be sure to pass your kind comments on to James and our delivery engineer, they’ll both appreciate it.
It’s great to know the engineer delivery option made a positive difference and that everything arrived promptly and as expected.
If you ever need any support or have any questions in the future, we’re always here to help.
Thanks again for your recommendation.
Just had delivery of a mobility…
Just had delivery of a mobility scooter. Ordering online was so easy and then received a follow up phone call to check the details which was a lovely touch. The person we spoke with was extremely helpful. Delivery was very quick and we could pick a date which suited. Highly recommend this company
8 aprile 2026
Risposta di MobilityCo
Thank you, Kay, for your lovely review.
We’re really pleased to hear that you found the ordering process straightforward and that the follow up call made a positive difference. It’s important to us that everything is right before delivery, so it’s great to know that came across.
We’re also glad the delivery was quick and convenient for you.
Thank you again for your recommendation, it really means a lot. If you ever need any help in the future, we’re always here.
Excellent
Excellent service and easy to deal with. Salespeople were very helpful and friendly. I would deal with them again.
17 marzo 2026
Non scritta su invito
Risposta di MobilityCo
Hi,
Thanks for your review, we really appreciate it.
Glad to hear you found everything easy and that the team were helpful and friendly.
We’d be happy to help again anytime.
Best regards,
The MobilityCo Team
A great experience from speaking to…
A great experience from speaking to James. He made my experience of purchasing a scooter a very easy one.
Cheaper than the competitors and delivery time was excellent.
Truly a 5 star ⭐⭐⭐⭐⭐ service.
I'm highly delighted with the scooter and the service.
Highly recommended.
Steve H
2 aprile 2026
Non scritta su invito
Risposta di MobilityCo
Hi Steve,
Thanks for taking the time to leave a review.
Really pleased to hear James made things easy for you and that everything from pricing to delivery met your expectations.
Good to know you’re happy with the scooter too.
Appreciate the recommendation.
Best regards,
The MobilityCo Team
Excellent service
We are very pleased with the service. It was easy to contact them, by phone and the man we spoke to was very nice, helpful and informative. The parcels arrived very quickly. We can highly recommend the company.
2 aprile 2026
Risposta di MobilityCo
Hi Sue,
Thank you so much for your kind words and recommendation! We’re delighted to hear that you found it easy to get in touch and that our team was helpful and informative.
It’s also fantastic to know your order arrived quickly and everything went smoothly.
We really appreciate your support and look forward to helping you again in the future!
Warm regards,
The MobilityCo Team
professional service
Very professional service from James and super delivery timescales. Thanks
31 marzo 2026
Risposta di MobilityCo
Hi,
Thanks for your review!
I’ll be sure to pass your comments on to James. Glad to hear you were happy with the service and delivery times.
Thanks again for your support.
Best regards,
The MobilityCo Team
Risposta di MobilityCo
Hi,
Thanks for your review, we really appreciate it.
Glad to hear you were happy with both the service and the team.
Best regards,
The MobilityCo Team
Very helpful and knowledgeable
Very helpful and knowledgeable. Follow up questions answered swiftly on receiving wheelchair.
22 marzo 2026
Risposta di MobilityCo
Hi,
Thanks for leaving us a lovely review, were so glad you had a great experience with us.
Very helpful at every stage
16 marzo 2026
Risposta di MobilityCo
Hi David,
Thank you for the 5 star review!
Life saver - very light but very sturdy
I had reached the stage where I couldn’t walk very far, including walking my grandchildren into school, and I couldn’t lift my mobility scooter out of the back of my car. I needed something I could manhandle easily by myself but strong enough to take my 19 stone, 6 feet 1 inch frame. I’d looked at modern folding suitcase type scooters but with all the weight then in one place I couldn’t lift it high enough to get it into the boot of my Dacia Jogger.
Then I was introduced to a PowerChair and my life changed, quite literally. The chair concertinas left to right so stays at its normal height so I don’t have to try to reach down to the floor, which I find very difficult. Then, the magic part, it’s carbon fibre so only weighs 14kg with the battery still in place! I can therefore pick it up and put it in my car all by myself so school runs are easy and trips to the shops no longer a worry there wouldn’t be a free mobility scooter and it wouldn’t run out of charge before I got round. There are also a lot of very nice people around who see a wheelchair and want to help!
It’s not a cheap option at £1475 but it has given me my life back. James at Mobility Co couldn’t have been nicer and more friendly. I was never pressurised into buying and when I did buy he threw in a thick padded seat (although the seat with the chair seems fine) and a bag for the arm of the chair for my wallet and phone, etc.
28 febbraio 2026
Non scritta su invito
Risposta di MobilityCo
Hi John,
Thank you so much for sharing your story, it truly means a lot to us. We're delighted to hear how much of a positive difference your PowerChair has made to your day-to-day life.
It’s great to know it’s given you back that independence, from school runs to trips out, and that the lightweight design is working perfectly for you.
We’ll be sure to pass on your kind words to James as well. If you ever need anything in the future, we’re always here to help.
Kind regards,
The MobilityCo Team
Great experience
Great experience, Mason was lovely, very helpful and friendly. Would highly recommend.
15 marzo 2026
Risposta di MobilityCo
Hi.
Thank you for taking the time to leave us a 5 star review, i shall pass on your kind comments to mason.
What a service
Well what can we say mason was amazing . Not only are the prices a bit cheaper the service is 2nd to non . We have had several scooters from elite to able world. But nothing beats this service . 5 stars from us thanks Dawn amd Glenis
24 marzo 2026
Non scritta su invito
Risposta di MobilityCo
Hi Dawn,
Thank you for the kind review, we are so pleased to hear you had a great experience with us.
Risposta di MobilityCo
Hi,
Thank you for the review!
Exceptional service
Exceptional service - I made a mistake in my order and they were sympathetic, extremely helpful and arranged delivery of my power chair more quickly than expected. I couldn't be more pleased.
13 marzo 2026
Risposta di MobilityCo
Hi Jay,
Thank you so much for your kind words.
We’re really pleased we could help resolve the issue with your order and get your power chair to you quicker than expected. We understand how important these products are, so we always aim to make things as smooth and stress-free as possible.
If you ever need anything in the future, we’re always here to help.
Many thanks,
The MobilityCo Team
Service and Quality- MobilityCo
We never met in person the whole trans action done online. The delivery and explanation of how it works was excellent.
Would use Mobility Co again and Highly recommend them to anyone considering a purchase.
John
12 marzo 2026
Risposta di MobilityCo
Hi John,
Thank you for your kind review.
We’re really pleased everything went smoothly and that you found the delivery and explanation helpful. It’s great to hear you’d recommend us.
If you ever need anything in the future, we’re always here to help.
Many thanks,
The MobilityCo Team
Fantastic company very helpful and understanding.
I was seeking advice for a wheelchair for my dad that would suit his needs as a normal standard wheelchair was not doing this. would definatly recomend this company. The staff are very helpful, especially james who has been so fantastic with helping me find what my father needed. I am so glad i found this company.
20 febbraio 2026
Non scritta su invito
Risposta di MobilityCo
Hi Michael,
Thank you for leaving us a 5 star review.
We shall pass on your kind words to james.
Many Thanks
Risposta di MobilityCo
Hi Lisa,
Thank you for your review. We're delighted to hear that you received your order within a couple of days and had a great experience with us.
At MobilityCo, we always aim to provide fast delivery and excellent service, so it's wonderful to know we met your expectations.
If there's anything we can help you with in the future, please don't hesitate to get in touch.
Kind regards,
The MobilityCo Team
Helpful and knowledgeable on products
Helpful and knowledgeable on products, led me to the right choice
2 marzo 2026
Risposta di MobilityCo
Hi Veronica,
Thank you for taking the time to leave us such a lovely review. We're really pleased to hear that our team was able to provide helpful, knowledgeable advice and guide you to the right product for your needs.
If you ever need any further help or advice in the future, please don’t hesitate to get in touch.
Kind regards,
The MobilityCo Team
The product was ordered easily and came…
The product was ordered easily and came fairly promptly.
27 febbraio 2026
Risposta di MobilityCo
Hi,
Thank you for taking the time to leave us a review. We're really pleased to hear that you found the ordering process easy and that your product arrived promptly.
If there’s anything else we can help you with in the future, please don’t hesitate to get in touch.
Kind regards,
The MobilityCo Team
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