If I could give TGA ten stars I would. Rarely do I do business with a company that is so committed to customer service. Special thanks to Woody for being patient with me and sorting out my problems. T... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Appauling customer service, I ordered a part on a priority next day delivery on Friday 12:30 lunchtime Tuesday 12:30 no delivery no, called and told someone would call me back to advise, 3 hours l... Leggi di più
L'azienda ha risposto
Good service right from the first phone call. Very helpful information given to my questions. Fitting arranged at home and fitter arrived prompt on the appointed day. Fitting completed and instruction... Leggi di più
L'azienda ha risposto
Young lady who helped us was a delight, nothing was too much trouble. She was very encouraging, letting me try machines, which although I never purchased on the day, left me with good and positive... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At TGA Mobility, we believe that when it’s hard to move, you needn’t stop living. We provide scooters and wheelchairs tailored to suit all kinds of people with all kinds of needs.
Informazioni di contatto
Woodhall Business Park, CO10 1WH, Sudbury, Regno Unito
- 01787 882244
- info@tgamobility.co.uk
- tgamobility.co.uk
4,3
Eccellente
793 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 82% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I was in a spot and Ben was my contact
I was in a spot and Ben was my contact. He was amazing - organising what I needed and making sure it hsppened
9 settembre 2026
Risposta di TGA Mobility
Thank you for your review We are so pleased to hear that Ben was able to help when you needed us and made sure everything was organised and taken care of. We’ll be sure to pass on your kind words to him.
Everybody in the company so helpful
28 agosto 2026
Risposta di TGA Mobility
Thank you for your feedback. We are so pleased to hear that you found everyone in the team helpful.
Risposta di TGA Mobility
Thank you for your review. We are really pleased to hear you had a good experience with us.
It was helpful to have someone come to…
It was helpful to have someone come to the home to demonstrate
8 settembre 2026
Risposta di TGA Mobility
Thank you for your review. We are pleased to hear that having someone visit you at home to demonstrate the product was helpful. We are always happy to make the process as convenient and personal as possible.
Brilliant service highly recommend them
24 agosto 2026
Risposta di TGA Mobility
Thank you for your feedback. We are so pleased to hear you were happy with the service and really appreciate you recommending TGA Mobility
If I could give TGA ten stars I would
If I could give TGA ten stars I would. Rarely do I do business with a company that is so committed to customer service. Special thanks to Woody for being patient with me and sorting out my problems. TGA is an excellent company with excellent staff.
10 agosto 2026
Risposta di TGA Mobility
Thank you so much for your wonderful review. We are happy to hear you received such great customer service, and we will be sure to pass your kind words on to Woody.
5 star service
5 star service, excellent product.
Far exceeded my expectations.
Would highly recommend.
21 agosto 2026
Risposta di TGA Mobility
Thank you so much for your fantastic review. We are delighted the product exceeded your expectations and really appreciate your recommendation.
The gentleman man who came out was…
The gentleman man who came out was amazing very chatty
28 agosto 2026
Risposta di TGA Mobility
Thank you for your review. We are so pleased to hear you had such a positive experience with our team.
No supersport
Hello I didn’t receive my supersport I needed it by the 9th September before 9am in the morning I’m going to buy my house
2 settembre 2026
Risposta di TGA Mobility
Thank you for your review. We are so pleased you were happy with the delivery, set up and quality of your power chair. We really appreciate your feedback.
Great Customer Service
Despite having the wrong order sent out twice, the customer service i received was second to none. When I visited the store to take the wrong panels back they couldnt apologise enough for the mistake.
24 agosto 2026
Risposta di TGA Mobility
Thank you so much for your review. We are really sorry for the mix-up with your order, but we’re delighted to hear that our team were able to provide you with the customer service you deserve. Your kind words are very much appreciated
Put an appointment with an engineer…
Put an appointment with an engineer have been waiting six weeks to be told on the Friday, because I hadn’t had a confirmation to then be told it had changed without even informing me and I will have to wait another three weeks so total nine weeks to get a Repair, not very happy with the service you have have to wait months to get any kind of repair done would never recommend TGA mobility customer Service do not care they are not bothered at all that you call and booked a Repair two weeks before the six weeks holidays and that you was unable to use the power pack and wouldn’t be able to push the Wheelchair been stuck indoors whole six weeks holidays it’s a joke. Need to get more engineers all they care about is taking your money and charging you a fortune for a Service that isn’t even provided effectively would never recommend TGA mobility.
9 agosto 2026
Risposta di TGA Mobility
Thank you for your feedback. We are sorry to hear about your experience and the frustration caused by the delay.
We are pleased we have now been able to bring your appointment forward to 2 September, which you have confirmed.
We appreciate your patience and will use your feedback to review and improve the service we provide.
Very Helpful
The experience we had with Carl you can not fault it he was so helpful explaining very clearly everything we needed to know, taking time to make sure I know exactly what to do. Highly recommended, thank you Carl, only one problem he’s a spurs fan and we are Chelsea.( haha )
21 agosto 2026
Risposta di TGA Mobility
Thank you so much for your lovely review! We are delighted to hear that Carl was so helpful and took the time to explain everything clearly. We’ll be sure to pass your kind comments on to him.
Spare wheelchair power pack in a bag…
Spare wheelchair power pack in a bag was purchased, which arrived in a timely manner. Great service with no issues.
30 luglio 2026
Risposta di TGA Mobility
Thank you for your lovely review. We are pleased to hear your power pack arrived promptly and that you were happy with the service. We really appreciate your feedback.
Brilliant
Brilliant, had lots of help buying my scooter, lots of communication between tga and myself, scooter delivery was on time , all in all a great experience with tga mobility
25 luglio 2026
Risposta di TGA Mobility
Thank you, Fiona, for your fantastic review. We are delighted to hear you had such a great experience with the team and that everything went smoothly from purchase through to delivery. We really appreciate your kind words.
Support throughout
Support throughout, friendly service and very helpful. Would recommend and definitely use again!
24 luglio 2026
Risposta di TGA Mobility
Thank you for your lovely review. We are really pleased to hear you received friendly and helpful service throughout. We really appreciate your recommendation and look forward to helping you again in the future.
My power pack now works as it should…
My power pack now works as it should and the guy who came to sort it out was very helpful and friendly.
22 luglio 2026
Risposta di TGA Mobility
Thank you for your lovely review. We are delighted to hear that your power pack is now working as it should and that you found our engineer helpful and friendly. We’ll be sure to pass on your kind feedback.
Rapid delivery at reasonable price.
5 agosto 2026
Risposta di TGA Mobility
Thank you for your kind review. We are delighted you were happy with the speed of delivery and the value for money. We really appreciate your feedback.
Risposta di TGA Mobility
Thank you for your review. We are delighted to hear that you received excellent service from our team and that you found us helpful over the phone. It's also great to know that you were pleased with the delivery service. We really appreciate your feedback.
Great service and support
Very helpful with information and in assisting in purchase. Great service and Never felt rushed or pressured. Would highly recommend.
23 luglio 2026
Risposta di TGA Mobility
Thank you for your review. We are delighted to hear that you found our team helpful and informative throughout your purchase and that you never felt rushed or under any pressure. Providing a relaxed, supportive experience is something we pride ourselves on. Thank you for your recommendation.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.