Absolutely excellent customer service. Sales was very informative and they couldn't do enough to help me they truly went above and beyond. And after sales care team were fab when I needed help noth... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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i need a scooter as taking my mother on holiday and needed it before Friday, called on Tues and spoke to Mason, he took details and said would call back. He called back and said could get it to me... Leggi di più
L'azienda ha risposto
Great service and fantastic wheelchair. I had tried a different brand for 3 months but in the end had to go back to the Freedom A08L chair. Would have given 5 stars but unfortunately my chair was de... Leggi di più
L'azienda ha risposto
Excellent briefing on the Phone; purchase very easy, Delivery swif. Very attractive product although heavy to handle. Still at the novice stage but gears easy to operate. Easy to manage in gears 2 and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
MobilityCo is here to help! Our ambition is to help improve the lives of each and every one of our customers, by offering the best selection of products at the best price. We also pride ourselves on providing our expert service, helping our customers achieve new possibilities.
Informazioni di contatto
6 Chester Road, SK11 8DG, Macclesfield, Regno Unito
- 03334443160
- sales@mobilityco.co.uk
- mobilityco.co.uk
4,7
Eccellente
670 recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Customer service was excellent and the…
Customer service was excellent and the appliance is of good quality. The buying process was easy,the delivery was when they said it would be. We thought we had a faculty wheelchair but it was user error and the member of staff we talked to was helpful and patient,even offered to send a replacement .we followed his advice and all was sorted. Not often that you get customer service these day but this was excellent customer service.
17 giugno 2026
Risposta di MobilityCo
Hi Susan,
Thank you for taking the time to leave such a lovely review. We are so pleased to hear that you found the ordering process straightforward, the delivery arrived as expected, and that you are happy with the quality of your wheelchair.
We are especially glad our team was able to help resolve the issue and provide the support you needed. Delivering excellent customer service is something we take great pride in, so your kind comments really mean a lot to us.
Thank you again for choosing MobilityCo. We wish you all the best and are always here if you need any further assistance.
Kind regards,
The MobilityCo Team
I have a Motion Healthcare mLight…
I have a Motion Healthcare mLight scooter that I purchased from you and I am delighted with it. It has been all over the world on many flights. My latest purchase was just a mudguard as it got damaged on my travels, I ordered it by email and it came very quickly. What's not to love 💕 I am able to travel the world even with my very limited mobility and the scooter folds up so very small so easily goes in cars, trains and airplanes. Fits perfectly in my porch at home and in my hallway in my Spanish home. Happy 😊
12 giugno 2026
Non scritta su invito
Risposta di MobilityCo
Hi David,
Thank you so much for your fantastic review. We are delighted to hear how much you are enjoying your Motion Healthcare mLite scooter and that it has enabled you to travel the world with confidence. It's wonderful to know it has been such a reliable companion on your journeys and fits so well into your daily life at both your homes.
We are also pleased we could get your replacement mudguard to you quickly and make the process as easy as possible.
Thank you again for your kind words and for choosing MobilityCo. We wish you many more happy and enjoyable adventures with your scooter.
Kind regards,
The MobilityCo Team
Risposta di MobilityCo
Hi Mark,
Thank you for taking the time to leave us a review. We are pleased to hear you were happy with the service you received and that your order arrived within the expected delivery timescale.
We really appreciate your feedback and thank you for choosing MobilityCo. If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
The MobilityCo Team
Excellent company very helpful value…
Excellent company very helpful value was better than anywhere else quick delivery
17 giugno 2026
Risposta di MobilityCo
Hi Jeffry,
Thank you for your fantastic review. We are delighted to hear that you found our team helpful, our prices competitive, and that your order was delivered quickly.
Your kind feedback means a great deal to us, and we truly appreciate you choosing MobilityCo. We hope to be of assistance again in the future.
Kind regards,
The MobilityCo Team
Very helpful and friendly
Very helpful and friendly. Serviced my 2 mobility scooters and did a great job. Very reasonable price and didn’t try to upsell to get more money
17 giugno 2026
Risposta di MobilityCo
Hi Paul,
Thank you for your wonderful review. We are delighted to hear that you were happy with the service you received for both of your mobility scooters.
Providing honest advice, fair pricing, and friendly customer service is something we take great pride in, so your kind comments mean a lot to our team.
Thank you for choosing MobilityCo. We look forward to helping you again whenever you need us.
Kind regards,
The MobilityCo Team
Good old fashioned customer care
Good old fashioned customer care. Said what they were going to do and did what they said. Excellent communication, very pleased.
2 maggio 2026
Non scritta su invito
Risposta di MobilityCo
Hi Alan,
Thank you for your fantastic review. We are so pleased to hear that you appreciated our customer care and communication throughout your experience with us.
We always aim to deliver on our promises and keep our customers informed every step of the way, so it's wonderful to know this made a positive impression.
Thank you for choosing MobilityCo. We truly appreciate your support and hope to assist you again in the future.
Kind regards,
The MobilityCo Team
Need to communicate
Never spoke directly to anyone,but they gave me an estimated delivery,delivery turned up with no communication
11 giugno 2026
Risposta di MobilityCo
Hi,
Thank you for taking the time to leave us a review. We are pleased to hear that your order arrived within the estimated delivery timescale.
We appreciate your feedback regarding the communication and will take your comments on board as we are always looking for ways to improve our customers' experience.
Thank you for choosing MobilityCo, and we hope to assist you again in the future.
Kind regards,
The MobilityCo Team
Service was great
Service was great. Scooter is fab. Trust this company based on past help.
19 giugno 2026
Non scritta su invito
Risposta di MobilityCo
Hi Elaine,
Thank you so much for your lovely review. We are delighted to hear that you are pleased with your scooter and that you had a great experience with our service.
Your continued trust and support mean a great deal to us, and we truly appreciate you choosing MobilityCo again. We hope you enjoy your new scooter, and if you ever need any assistance, we are always here to help.
Kind regards,
The MobilityCo Team
First class!
Our experience with MobilityCo has been first class. Mason guided us through the process of choosing a folding power chair to suit my husband’s disability needs. There was no pressure to buy. He had excellent knowledge of the many chairs on the market and we could test drive them from the shop. He has visited our home to advise on a ramp - nothing is too much trouble. I would highly recommend this company.
9 giugno 2026
Risposta di MobilityCo
Hi Helen,
Thank you so much for your wonderful review and for taking the time to share your experience. We are delighted to hear that Mason was able to help you find the right folding powerchair for your husband's needs and that you felt supported throughout the process.
We believe it is important to give our customers the time, advice, and opportunity to try products without any pressure, so your kind comments mean a great deal to us. We are also pleased that Mason could assist with advice on a suitable ramp for your home.
Thank you for your recommendation and for choosing MobilityCo. We wish you both all the very best, and if you ever need any further assistance, we are always here to help.
Kind regards,
The MobilityCo Team
Excellent service as usual.
11 giugno 2026
Risposta di MobilityCo
Hi Martin,
Thank you for your continued support and for taking the time to leave us a review. We are delighted to hear that you received the excellent service you've come to expect from us.
Your loyalty means a great deal to our team, and we look forward to assisting you again in the future.
Kind regards,
The MobilityCo Team
A hick up at the start resolved…
A hiccup at the start, resolved satisfactorily and efficiently. Easy to communicate using the online chat. Power Push Sonic Wheelchair, excellent piece of kit, strong and lightish even with the motor and battery.
Delivered and set up quickly, with a demonstration.
17 giugno 2026
Non scritta su invito
Risposta di MobilityCo
Hi John,
Thank you for taking the time to leave such a thoughtful review. We are pleased that we were able to resolve the initial issue quickly and efficiently, and that you found our online chat service easy to use.
It is wonderful to hear that you are happy with your Power Push Sonic Wheelchair and that the delivery, setup, and demonstration met your expectations.
We really appreciate your feedback and thank you for choosing MobilityCo. We hope you enjoy using your new wheelchair, and if you ever need any assistance, we are always here to help.
Kind regards,
The MobilityCo Team
Great product
Great product, great price, great company to deal with
10 out of 10
23 maggio 2026
Non scritta su invito
Risposta di MobilityCo
Hi Andrew,
Thank you for your fantastic review. We are thrilled to hear that you are happy with your purchase, found it to be great value, and enjoyed your experience with our team.
Your 10 out of 10 rating means a great deal to us, and we truly appreciate your support. Thank you for choosing MobilityCo, and we look forward to helping you again in the future.
Kind regards,
The MobilityCo Team
The boss could not have been more…
The boss could not have been more helpful and acomidating in sorting out the correct powerchair
9 giugno 2026
Risposta di MobilityCo
Hi Brian,
Thank you for sharing your experience. We are really pleased to hear that we could help you find the right powerchair and make the process as straightforward as possible.
Choosing the right mobility equipment is an important decision, so it's great to know you felt well looked after. Your kind comments are very much appreciated and will be shared with the team.
We hope you enjoy your new powerchair for many years to come. Thank you for choosing MobilityCo.
Best wishes,
The MobilityCo Team
Great service from start to finish.
Great service from start to finish.
Partner absolutely loves her mobility scooter,she has her independence back after having alot of medical problems with her knees.
16 giugno 2026
Non scritta su invito
Risposta di MobilityCo
Thank you for your wonderful review. It is fantastic to hear that your partner is loving her new mobility scooter and, most importantly, that it has helped her regain her independence after everything she has been through.
Knowing that our products can make such a positive difference to someone's everyday life is incredibly rewarding for our team. We are also delighted that you were happy with the service you received from start to finish.
We wish your partner many happy journeys on her new scooter, and thank you both for choosing MobilityCo.
Warm regards,
The MobilityCo Team
nice people to deal with
had a chat with James arranged to meet at the Congleton warehouse when i arrived the scooter was boxed James unpacked it and demonstrated how to unfold and fold the scooter and instructions how to use controls i was able to drive the scooter around their warehouse the mLite was suited for my requirements very helpful and friendly company thank you James 100%
16 giugno 2026
Non scritta su invito
Risposta di MobilityCo
Hi,
Thank you for your fantastic review. We are so pleased to hear that your visit to our Congleton showroom was a positive experience and that James was able to help you find the right scooter for your needs.
Being able to see the scooter, try it out, and have everything demonstrated before making your decision is something we know our customers value, so it's great to hear you found this helpful.
We will be sure to pass your kind comments on to James. Thank you for choosing MobilityCo, and we hope you enjoy many happy journeys on your new mLite scooter.
Kind regards,
The MobilityCo Team
Risposta di MobilityCo
Hi Clive,
Thank you for your great review. We are delighted to hear that you were pleased with both the service you received and the prompt delivery of your order.
It's also wonderful to know that you are happy with your purchase. We really appreciate your support and hope to be able to help you again in the future.
Best wishes,
The MobilityCo Team
Very helpful courier,
Very helpful courier,put pallet inside garage for me.
Didn't phone beforehand as asked, but I was in so no problem.
Product perfect,very well packaged,and Mechanic Son able to assemble. Thank you for quick response to order.
5 giugno 2026
Risposta di MobilityCo
Hi Jackie,
Thank you for taking the time to leave us such a lovely review.
We are delighted to hear that you were pleased with your purchase and that it arrived well packaged. It's great to know your son was able to assemble it with ease, and we're pleased we could get your order to you quickly.
We truly appreciate your support and hope your new product serves you well. If you ever need any assistance in the future, our team will be happy to help.
Kind regards,
The MobilityCo Team
Top marks super helpful
Top marks super helpful and knowledgeable staff. Fast delivery and great back-up support too 👍
8 giugno 2026
Risposta di MobilityCo
Hi,
Thank you so much for your fantastic review and for the top marks.
We are delighted to hear that you found our team helpful and knowledgeable, and that you were pleased with the fast delivery and ongoing support. Providing great service before and after a purchase is something we are committed to, so your feedback is greatly appreciated.
Thank you for choosing MobilityCo. We hope to be of assistance again in the future.
Best regards,
The MobilityCo Team
Nice scooter,had some problems with…
Nice scooter,had some problems with delivery but alls well,problem was dealt with a couple of phone calls and sorted to my satisfaction.if i ran the company i would be on to the couriers and finding out why the seller paid for premium saturday delivery and still not delivered till monday.
5 giugno 2026
Risposta di MobilityCo
Thank you for your review.
We're pleased to hear that you're happy with your scooter and that the delivery issue was resolved to your satisfaction. We do apologise that the premium Saturday delivery service was not fulfilled as expected by the courier.
We understand your frustration and share your disappointment when a delivery service falls short of the standard both we and our customers expect. Your feedback is appreciated, and we will continue to work closely with our delivery partners to improve the experience for our customers.
Thank you for your patience and for choosing MobilityCo.
Kind regards,
The MobilityCo Team
Mason a James have always been…
Mason a James have always been absolutely honest and polite and have always done their best to help me. Mobility company have always done their best to help me with my disability. Stephen Brodie
5 giugno 2026
Risposta di MobilityCo
Hi Stephen,
Thank you for your kind words and continued support.
We're delighted to hear that Mason and James have been able to assist you and provide the honest, helpful service that we strive for. Knowing that we've been able to support you with your mobility needs means a great deal to us.
Thank you for taking the time to share your experience. We truly appreciate it.
Kind regards,
The MobilityCo Team
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