Absolutely excellent customer service. Sales was very informative and they couldn't do enough to help me they truly went above and beyond. And after sales care team were fab when I needed help noth... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
i need a scooter as taking my mother on holiday and needed it before Friday, called on Tues and spoke to Mason, he took details and said would call back. He called back and said could get it to me... Leggi di più
L'azienda ha risposto
Great service and fantastic wheelchair. I had tried a different brand for 3 months but in the end had to go back to the Freedom A08L chair. Would have given 5 stars but unfortunately my chair was de... Leggi di più
L'azienda ha risposto
Excellent briefing on the Phone; purchase very easy, Delivery swif. Very attractive product although heavy to handle. Still at the novice stage but gears easy to operate. Easy to manage in gears 2 and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
MobilityCo is here to help! Our ambition is to help improve the lives of each and every one of our customers, by offering the best selection of products at the best price. We also pride ourselves on providing our expert service, helping our customers achieve new possibilities.
Informazioni di contatto
6 Chester Road, SK11 8DG, Macclesfield, Regno Unito
- 03334443160
- sales@mobilityco.co.uk
- mobilityco.co.uk
4,7
Eccellente
670 recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Very happy
Even when the delivery company was having problems, MobilityCo was there to help sort it out.
11 agosto 2026
Risposta di MobilityCo
Hi Clive,
Thank you for taking the time to leave us a review.
We're pleased that we could help get things sorted when the delivery company experienced some problems. We always do our best to support our customers and make sure any issues are resolved as smoothly as possible.
Thank you again for choosing MobilityCo. We really appreciate your kind feedback.
Kind regards,
The MobilityCo Team
Disappointing service The product was fine but after paying 8…
The product was fine but after paying 8 pounds for next day delivery my item finally arrived 6 days later
10 agosto 2026
Risposta di MobilityCo
Hi Trevor,
Thank you for taking the time to leave your feedback.
We're pleased to hear that you were happy with the product, but we're very sorry that your next day delivery did not arrive as expected. We completely understand your frustration, especially after paying an additional £8 for this service.
I can see one of our customer service team has been in touch to offer you a full refund of the next day delivery charge.
We apologise again for the inconvenience caused and appreciate your patience and understanding.
Kind regards,
The MobilityCo Team
I rang Mobility co
I rang Mobility co and spoke to their rep,Mason who was a charming young man who was very polite and helpful,he obviously knew what he was talking about,nothing was too much trouble for him.
18 agosto 2026
Non scritta su invito
Risposta di MobilityCo
Hi William,
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that Mason was able to help and that you found him polite, knowledgeable and easy to deal with. We’ll be sure to pass your kind words on to him, as we know he’ll really appreciate them.
Thank you again for choosing MobilityCo, and we hope to help you again in the future.
Kind regards,
The MobilityCo Team
Wanted scooter insurance cover and it…
Wanted scooter insurance cover and it was very efficient and sorted straight away.
10 agosto 2026
Risposta di MobilityCo
Hi Thomas,
Thank you for taking the time to leave us a review.
We're pleased to hear that arranging your scooter insurance was quick and straightforward. We always aim to make the process as simple and efficient as possible.
Thank you for choosing MobilityCo, and we're always here if you need any further assistance.
Kind regards,
The MobilityCo Team
I got my order within two days of…
I got my order within two days of ordering and it made such a difference to me to be able to use it on my holidays. It was half as heavy as my previous one and I find that very helpful.
I highly recommend mobility Co and my new Titan.
6 agosto 2026
Risposta di MobilityCo
hank you so much for your lovely review.
We’re delighted to hear that your Titan arrived so quickly and, most importantly, that its lighter weight has made such a difference and allowed you to enjoy your holidays with greater ease.
Thank you for recommending MobilityCo. We really appreciate your support and hope you enjoy many more adventures with your new Titan!
Kind regards,
The MobilityCo Team
Everything from start to finish was…
Everything from start to finish was easy and informative. It was my first scooter and I was very confused. They made it very easy for me.
5 agosto 2026
Risposta di MobilityCo
Hi Amanda,
Thank you for your lovely review.
We’re so pleased to hear that our team was able to make your first scooter purchase feel simple and straightforward. We understand there can be a lot to consider when choosing your first scooter, so it’s great to know we could make the process easier for you.
Thank you for choosing MobilityCo, and we hope you enjoy your new scooter!
Kind regards,
The MobilityCo Team
Extremely helpful when the battery…
Extremely helpful when the battery didn’t turn up very polite on the phone a lovely scooter excellent service
3 agosto 2026
Risposta di MobilityCo
Hi Lisa,
Thank you for your lovely review.
We're pleased to hear that our team was able to help with the battery issue and that you found our service friendly and professional. It's also great to know you're happy with your new scooter.
Thank you for choosing MobilityCo. We really appreciate your kind words and hope you enjoy your scooter!
Kind regards,
The MobilityCo Team
Very helpful in every way
Very helpful in every way, you help me pay for it , and the delivery was on time , the driver was first class your company is first rate, you should all be proud of yourselves, well done
27 luglio 2026
Risposta di MobilityCo
Thank you so much for your fantastic review, Michael! We’re delighted to hear that you were happy with the service, payment options and on-time delivery. We’ll be sure to pass your kind words on to our delivery driver too. It really means a lot to the whole team at MobilityCo. Thank you for choosing us!
I live in N Ireland and so my go chair…
I live in N Ireland and so my go chair had to be shipped over to Belfast. Everything went very smoothly. I was
kept up to date with everything. My go chair arrived on time and I am so pleased with it. I would recommend your company to anyone wanting good
quick service and also very keenly priced. A pleasure
to do business with you. This is my second Pride go
chair I also have a Pride automatic folding chair which I keep in the car. I also have a Pride Jazzy Carbon Ultra
lite chair so I do like Pride chairs. August 2026
1 agosto 2026
Risposta di MobilityCo
Thank you so much for your wonderful review, Valerie! We’re delighted to hear that everything went smoothly with your delivery to Northern Ireland and that you were kept updated throughout. It’s fantastic to know you’re so pleased with your new Pride Go Chair, and we really appreciate your continued trust in both Pride and MobilityCo. Thank you for choosing us, and we hope you enjoy your new chair!
Risposta di MobilityCo
Thank you, Jill! We’re so pleased you had a positive experience with us. Your kind words mean a great deal to the team, and we’re delighted we could help.
Risposta di MobilityCo
Hi Guy,
Thank you for your fantastic review.
We're delighted to hear that you found the ordering process easy and that your delivery arrived quickly. It's great to know you had such an excellent experience with us.
We really appreciate your support and hope to be of assistance again in the future.
Kind regards,
The MobilityCo Team
Very easy to order at a great price
Very easy to order at a great price. Delivery was excellent. The Baja Bandit is the best scooter I’ve ever bought. My old scooter had to travel in a trailer if I went out. But the Bandit breaks down to 5 parts just like a boot scooter.The only drawback is that’s it a bit heavier to put in the car. Definitely a 2 person task.on the positive side the lithium battery’s (40 amp - 20amp standard) give it a good range. I estimate 20 miles for a bigger guy like me. I think that after the initial 10 hour charge I’m getting 1 mile per half hour charge. That’s 2.5 hours for 5 miles which is pretty good Do I like the scooter Yes it’s comfortable and quite fast 8mph. The only downside for me is that the seat doesn’t go any higher - cause I’m 6 foot with long legs. The ground clearance isn’t as high as advertised and I’ve seen videos advising you to take off the motor skid plate. Before you do try it first. I’ve used mine on fairly rough terrain and had no problems. All in it a good scooter that will do 8mph on the road if needed or is happy crawling round shops etc
4 agosto 2026
Non scritta su invito
Risposta di MobilityCo
Hi Derek,
Thank you for taking the time to leave such a detailed review.
We're delighted to hear that you found the ordering process straightforward, the delivery service excellent, and that you're enjoying your new Baja Bandit. It's great to know it's giving you the flexibility you were looking for while still offering impressive performance and range.
We also really appreciate your honest feedback about the weight, seat height and ground clearance. Reviews like yours are incredibly helpful for both us and future customers considering the Baja Bandit.
Thank you again for choosing MobilityCo. We hope you enjoy many miles of comfortable and reliable use, and if we can help with anything in the future, we're always here for you.
Kind regards,
The MobilityCo Team
No problem ordering the wheelchair
No problem ordering the wheelchair and it was delivered more quickly than expected. First class service.
24 luglio 2026
Risposta di MobilityCo
Hi Tony,
Thank you for your fantastic review.
We're delighted to hear that ordering was straightforward and that your wheelchair arrived sooner than expected. It's great to know you were happy with the service you received.
Thank you for choosing MobilityCo. We really appreciate your support and hope you enjoy your new wheelchair.
Kind regards,
The MobilityCo Team
Excellent customer experience
Unfortunately we had to return an item as it was no longer needed. The return/refund process was very simple and hassle free. Great customer experience and I would definitely recommend them.
23 luglio 2026
Risposta di MobilityCo
Hi Mark,
Thank you for taking the time to leave us such a kind review.
While we're sorry to hear the item was no longer needed, we're pleased that our returns and refund process was straightforward and hassle free. We always aim to make every part of the customer journey as simple as possible, so it's great to know we achieved that for you.
Thank you for your recommendation. We really appreciate your support and hope we have the opportunity to help you again in the future.
Kind regards,
The MobilityCo Team
I bought a TGA Minimo Plus from this…
I bought a TGA Minimo Plus from this company for my wife to replace her older model of the same scooter.
After a mix up, which was quickly rectified by Mason, we kept the scooter.
The problem laid with TGA, not MobilityCo.
The TGA Minimo Plus that was advertised said new 2026 stock, when infact, the scooters are 2023/2024 new old stock. MobilityCo were completely unaware of this as were we.
The scooters are the newest models of that range. The battery is brand new from this year.
The delivery was a bit later than it was relayed to us, but it was down to the courier being at fault.
Mason & James have both been very helpful.
The 3 year guarantee for the scooter & 12 months for the battery guarantee is great.
I will and have already recommended MobilityCo to others as after being duped by another online company, they are the best around.
The day you order your scooter is the day your guarantee starts, which i was unaware until I asked.
Do ask a lot of questions before you buy.
15 luglio 2026
Risposta di MobilityCo
Hi James,
Thank you for taking the time to leave such a detailed review.
We're delighted to hear that, despite the initial mix up, Mason and James were able to resolve everything quickly and that you're happy with your new TGA Minimo Plus. We also appreciate you highlighting that the issue was outside of our control and your understanding regarding the courier delay.
Thank you for sharing your experience and for recommending MobilityCo to others. Your feedback is invaluable, and we're always happy to answer any questions to help our customers make the right choice. We hope your wife enjoys many years of reliable use from her new scooter.
Kind regards,
The MobilityCo Team
Very happy with my new aerocarbon…
Very happy with my new aerocarbon electric wheelchair which arrived super quickly. There was an issue with the spare battery which the team resolved very quickly. Will definitely buy from them again! Thank you.
22 luglio 2026
Risposta di MobilityCo
Hi Miriam,
Thank you for your wonderful review.
We're delighted to hear that you're enjoying your new AeroCarbon electric wheelchair and that it arrived so quickly. While we're sorry there was an issue with the spare battery, we're pleased our team was able to resolve it promptly for you.
Your kind words and continued support mean a great deal to us. Thank you for choosing MobilityCo, and we look forward to helping you again in the future.
Kind regards,
The MobilityCo Team
Could not get better service
Could not get better service and after sales service than MobilityCo. James and Mason make the entire process simple and pleasurable.
You can be anywhere in the UK and your new Scooter will arrive to your door ready to go.
Thanks Guys. Thanks MobilityCo.
27 luglio 2026
Non scritta su invito
Risposta di MobilityCo
Hi Brian,
Thank you so much for your fantastic 5-star review.
We're delighted to hear that you had such a positive experience with both our sales and after-sales service. James and Mason will be thrilled to know they made the process simple and enjoyable for you.
It's great to hear that your new scooter arrived ready to use and that we were able to provide the level of service you were looking for. Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience.
Thank you again for choosing MobilityCo. We wish you many happy miles on your new scooter, and if you ever need anything in the future, we're always here to help.
Kind regards,
The MobilityCo Team
A satisfied customer.
A very good transaction: an easy to use website and a very quick delivery. I would recommend thus company.
17 luglio 2026
Risposta di MobilityCo
Hi Terry,
Thank you for your fantastic review.
We're so pleased to hear that you found our website easy to use and that your order arrived quickly. It's great to know you had such a positive experience with us.
Thank you for your recommendation and for choosing MobilityCo. We hope you enjoy your purchase, and if we can help you again in the future, we'll be delighted to assist.
Kind regards,
The MobilityCo Team
Risposta di MobilityCo
Hi Martin,
Thank you for the 5 star review!
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