I ordered the crossbow for the jumpboard. The order was filled very quickly by Merrithew. The shipping company delayed the shipment by a couple days and the box was very beat up and half opened. Lucki... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Cian was outstanding. His commitment to customer service was over the top and he went out of his way to assist me with my order. I have found Stott in general to be difficult to order/schedule/regis... Leggi di più
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The slowest delivery ever. We ordered and paid upfront on 1st March, delivery late July! No updates until we started complaining every few weeks. It seems they have expanded quickly without hiring en... Leggi di più
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My products were shipped as requested, with a delayed delivery due to travel. Appreciated that. I am wanting to attend an in-class CEC workshop for V2 Max Professional reformer. It's been hard to ge... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Merrithew® is the industry leader in mindful movement. Driven by the latest research, we’ve been innovating our fitness equipment and education for the past 30 years to deliver safe, effective and premium solutions to our partners so they can bring the benefits of mindful movement to people around the world. Merrithew education and equipment are sought-after by clients across industries the world over, from fitness and wellness to rehab, health care, hospitality and more. Merrithew has trained more than 65,000 partners worldwide in mind-body movement. Our premium Pilates program, STOTT PILATES®, is one of the most sought-after training modalities in the industry. Merrithew has dedicated more than 30 years to building, crafting and perfecting high-quality exercise equipment for professional and personal use. Using the highest quality materials and finest manufacturing processes in the industry, our equipment is versatile, durable and built to last, and is used by fitness and health care professionals around the world. Our care and craftsmanship are evident in every detail.
Leaders in Mindful Movement™
Scritti dall'azienda
- Quality Pilates equipment and world-class education
- Merrithew education and equipment are sought-after by clients across industries the world over, from fitness and wellness to rehab, health care, hospitality and more.
Informazioni di contatto
500-2200 Yonge Street , M4S2C6, Toronto, Canada
- 1-800-910-0001
- marketing@merrithew.com
- merrithew.com
4,3
Eccellente
796 recensioni
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Even though I live in the UK there was…
Even though I live in the UK there was a great line of communication and the cost of shipping was very competitive. The only change I would make the next time is to order more than one roll of resistance bands! The quality of the resistance band is exceptional. Thank you
10 ottobre 2024
Risposta di Merrithew®
Hi Beth, Thank you for the positive feedback and 5-star rating!
It was a great experience and very…
It was a great experience and very professional ! when I had questions they were answered and were very helpful no complaints would highly recommend merrithew to anyone looking for Pilates equipment
Thank you
3 ottobre 2024
Risposta di Merrithew®
Thank you for the lovely review Terri. We are so pleased everything went so well. If we may be of additional assistance, please do not hesitate to let us know.
Zenga on the Equipment Level 1
The training was professional, thorough, well paced.
Our trainer was knowledgeable and wonderful presenter/demonstrator/teacher.
Material, practice, videos, demos, teaching/ practice etc would benefit with a longer training, but it was taught well to fit it all in within the one day approach.
6 ottobre 2024
Risposta di Merrithew®
Dear Carrie, this review made our day! Thank you for the 5-star rating – it’s much appreciated. We’re glad that you enjoyed your training, and we will be sure to share your feedback with the team. If you have any additional comments or questions, please feel free to reach out to our Education Team directly at EducationAdmin@merrithew.com
Fantastic customer service as always…
Fantastic customer service as always from Nick Cunningham
8 ottobre 2024
Risposta di Merrithew®
Thank you for the great review Dawn. We agree that Nick is fantastic. If we may be of additional assistance, please do not hesitate to reach out.
Love love love my reformer and chair
The process to purchase my reformer was very easy and they provided excellent customer service! I just love the equipment!!
13 settembre 2024
Risposta di Merrithew®
Hi Joy - thank you so much for the great review. We are so happy you are enjoying your new V2 Max Reformer and Stability Chair.
if we may be of any assistance, please do not hesitate to let us know.
…Pilates reformer workouts
The material arrived promptly and was exactly what we
hoped it would be. Pictured instructions.
26 settembre 2024
Risposta di Merrithew®
Hi Katie, Thank you for the 5-star rating and positive review!
The attention and clear information I…
The attention and clear information I received and the fast product delivery to my door.
Congratulations.
Since the very first moment, I choose Merrithew products and education
27 settembre 2024
Risposta di Merrithew®
Thank you for the great review Margarita. We are so happy that you are pleased with your new Stability Chair Updater kit.
If you have any questions or concerns, please do not hesitate to let us know.
Risposta di Merrithew®
Thank you for the 5-star rating Kim!
Really appreciate Merrithew
Really appreciate Merrithew! High quality products and excellent, fast customer service. Products are as stated and met my needs.
24 settembre 2024
Risposta di Merrithew®
Thank you for the positive feedback and 5-star rating Kimberly!
Admin support needs work
Teaching quality and content was superb. Admin side of process was not good. They admin support updated my name and address incorrectly two times. I have yet to receive a correct third version.
18 settembre 2024
Risposta di Merrithew®
Hi Michelle, we are sorry to hear about your Admin experience. Someone from our Education Admin team will be in touch with you shortly to address this and to ensure we have the updated name and address info and will resend your completion letter/s. In the meantime, please don’t hesitate to reach out to us at EducationAdmin@merrithew.com if you have any questions or need any further assistance. Thank you.
Replacement Parts
I love my Merrithew reformer but I was surprised at the cost of replacement parts. I do not need the roller replacements yet, but when you offered free shipping it felt like the time to purchase. Your shipping department needs to find a way to let customers know the status of their order, I was getting ready to call to make sure my order wasn’t lost when it came.
17 settembre 2024
Risposta di Merrithew®
Hello Debbie, Thank you for your message and for your comments regarding your recent order. We do apologize for the delay with your recent shipment. There was a delay with the shipment from our roller manufacturer. We have passed your comments along to our Technology team as they continue to improve the website for our customers.
Risposta di Merrithew®
Thank you for the 5 star review David. We are so glad to hear you are pleased with your purchase.
Risposta di Merrithew®
Hi Tamara, Thank you for sharing your feedback and the 5-star rating!
Awesome customer service
Patti Purcell was absolutely the best. Very professional. Communicated everything clearly. Responded quickly. Resolved my ordering mistakes. And my beautiful reformer covered was received from the Netherlands with no hassle.
18 settembre 2024
Risposta di Merrithew®
Hi Frank, We are so happy to hear of your positive experience shopping with us! We think Patti is awesome too! Thank you for taking the time to share your feedback and for the 5-star rating!
Risposta di Merrithew®
Hi Rosemarie, Thank you for the 5-star rating and positive review!
Francine McLaughlin was delightful to…
Francine McLaughlin was delightful to work with. There were a few glitches with the order (computers,etc) and she handled everything professionally and provided excellent customer service. I successfully received my order and very much appreciate Francine's assistance.
6 settembre 2024
Risposta di Merrithew®
Thank you for the great review Catherine. Francine is definitely an asset to our team. If we may be of additinal assistance, pleaase do not hesitate tolet us know
Great!
Merrithew is very reputable company , I love their equipment and the reliability of them over all
6 settembre 2024
Risposta di Merrithew®
Thank you for the wonderful review marcy! we are so pleased that you are happy with your equipment. If we can be of any additional assistance, please do not hesitate to let us know.
The quality of the light green…
The quality of the light green stability cushions was a pleasant surprise. They are made with thick material and are very grippy. They each came with a pump and needle; no blowing into a valve and trying to close it quickly. They shipped quickly too.
4 settembre 2024
Risposta di Merrithew®
Hi Jean, Thank you for sharing your feedback and we really appreciate the 5-star rating!
We tried to order a jump board twice
We tried to order a jump board twice. The first time it was never sent. The second time, they sent the wrong model after I confirmed the correct model.
4 settembre 2024
Risposta di Merrithew®
Hello Katie, Thank you for bringing this to our attention. We have reached out to you via email to address your concerns directly. Please do not hesitate to contact Customer Care via customercare@merrithew.com with any additional concerns and we will be glad to assist however we can.
Kimberly made my experience great!👍
Kimberly made my experience great!👍
Thank you to one of the best customer service reps I have interacted with🫶
11 settembre 2024
Risposta di Merrithew®
Thank you for the 5 star review Phyllis! wse think Kimberly is pretty great too. If we may be of additional assistance, please do not hesitate to reach out.
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