Lexus Parts Now sold me the wrong front struts through their own online parts selection system, and I had no way of knowing until I sat down to install them by which point their conveniently short r... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Package arrived as expected, my new floor mats for my 2014 Lexus GS350 were flawless. Price was better than I could get on eBay. Great overall experience.
Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network. I am appreciative of other places able to get cost plus percent prices (discount) I use to ge... Leggi di più
Made the mistake of allowing a tire dealer to put replacement wiper blades on my car when they replaced the tires. The replacements looked terrible and didn't work well. Should have found LexusPartsNo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.
Scritti dall'azienda
Informazioni di contatto
4,3
Eccellente
687 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Have made several purchases
Have made several purchases and I've been pleased with each
18 giugno 2026
Got the right part that works great.
18 giugno 2026
I got the part I needed fast.
I got the part I needed, right part the 1st time. Shipping fast.
Lexus Parts Now has been saved in my favorites!
18 giugno 2026
Your parts pricing is great
Your parts pricing is great. Between a new rim and plugs you saved me over $1000. My lexus dealer here marks up the parts tremendously. Thanks for the savings on OEM parts.
18 giugno 2026
Terrible Customer Support
Customer service and procedures to help customers are terrible. One of the parts I ordered was not received in the shipment. Had to call 4 times and wait on an email responses that took days. Customer support can't help when calling, they can only email.
9 giugno 2026
Non scritta su invito
Risposta di LexusPartsNow.com
Hi Chet,
Thank you for your feedback. A refund has been processed as of 6/9/2026, please allow 1 to 3 business days for the amount to reflect on your account. You may receive it sooner or later depending on your banking institution.
We apologize for the delay but appreciate the chance for improvement.
Sent me the wrong part # …
Original review: Sent me the wrong part # and didn’t respond to my requests for replacement in a timely manner
**Update - LexusPartsNow did reach back out to rectify the situation, so updating my review to reflect satisfactory resolution**
21 maggio 2026
Non scritta su invito
Risposta di LexusPartsNow.com
Hi Chrsitopher,
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team has reached out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
Part does not fit wrote:
lwrote:
Message: Part No: 84118-30050-CO KNOB, RHEOSTAT LIGHT. This part does not fit my 2002 Lexus GS430 it is too small
28 maggio 2026
I bought gas struts for my hatchback…
I bought gas struts for my hatchback and they don’t work properly. They don’t even have enough power to fully open the door. My old ones were better. I sent them an email with my concerns but got no response.
28 maggio 2026
Risposta di LexusPartsNow.com
Hi John,
Thank you for your review. We have submitted a warranty RMA request for you, a representative from our team will reach out to you within 1 to 2 business days.
We apologize for the inconvenience this has caused. For more information regarding our returns policy, please visit: https://www.lexuspartsnow.com/service/lexus-return_policy.html
everything was great
everything was great. i think the parts box and parts should put into another box like rockauto.com does.
one of the bigger part's box was partial open. i know that was main mainly the shipping company's fault.
28 maggio 2026
Product was exactly as presented
Product was exactly as presented. I had tried parts from four different sources and all said they functioned. Only this part plugged in and worked. Fast delivery.
28 maggio 2026
Parts was easy to order and always…
Parts was easy to order and always updating you on when your parts will be delivered.
28 maggio 2026
Risposta di LexusPartsNow.com
Thank you for your feedback. Unfortunately, per our return policy we cannot proceed with your RMA due to timeframe (5 Business Days). Please refer to our return policy below. Again we apologize for the inconvenience.
https://www.lexuspartsnow.com/service/lexus-return_policy.html
my order was processed/shipped/received…
my order was processed/shipped/received in reasonable time.
pricing is very good
28 maggio 2026
Getting the correct part that I needed…
Getting the correct part that I needed for my car, The pricing was perfect and the delivery time was superb
28 maggio 2026
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