kaegreel.com Recensioni 185

I agree with everyone else on here. I bought a pair of shoes around Christmas time knowing that I was moving to Portugal in mid February. They said that I could expect mey shoes in 10 days to 2 weeks. When they hadn't shipped in early February, I sent the customer service department 3 emails to either ship them to my new Portugal address or give me a refund. Everytime, I would get back a Robo response. They finally shipped the shoes but to my old address in the USA and after when I wrote them to tell them that they are the most incompetent company I have dealt with in my life, they then bragged that they delivered my shoes. The IRS is easier to deal with. Now I am dealing with the fact that they send me daily emails with promotions. Everyday, I hit "unsubscribe" and they still send them. If I had a choice of going barefoot or buy a pair of their shoes, I would go barefoot. If I could give them zero stars, I would.

After contacting them to tell them that I want to unsubscribe, I received this email right away. At least I know that someone is reading the emails:
"You're the f****ing cockroaches.(They used the full word) This is your first email. Idiot." March 31, 2024

Complete SCAM . . . placed an order on FEB 27, 2024. Received "tracking information" on MAR 14. As of MAR 29, the trackingy continues to show "Item waiting to be picked up by carrier" as it did on MAR 14. The company's info leads consumers to believe they are located in the US, but they are in China. Wish I had checked here first. Paid by PayPal, and am now demanding a refund.

Ordered and paid $153 on Jan. 13, 2024. Contacted them on Feb. 1 asking for info. Never received a response. Based on the reviews here from others, I'm not the only one. Beware of this scam!

Note to other buyers using kaegreel.com. once I saw there was no tracking info after two weeks I realized there may be a scam. Fortunately I used PayPal for the purchase. This was wiser than giving them my cc info directly. I didn't bother to try to email them directly. Instead I contacted PayPal. They then forwarded my message to the company. Of course they responded with a Chinese company tracking number. I knew this was probably a delay tactic, so I chose to escalate the the matter to a case. This is the step you need to tak in order to get a refund via PayPal. (case escalation) Now I wait to get the case resolved which should result in a full refund.

If you didn't use PayPal and paid directly using your cc, it maybe harder to get your money refunded. Don't hesitate to call the custom service number on the back of your card to get the process started. Unfortunately, the cc company will also tell you to contact the seller, but you might receive a "provisional" courtesy refund while the whole process plays out.

I would give them NO stars if I could. I ordered in early December and as of last week had not received them (8 weeks + since order). Fully paid for. So last week, via Kaegreel website, I wrote customer service to cancel. Never heard back. TODAY (2/26) I get notice my order is on its way. I told them in initial email last week I wanted to cancel and a refund.
SCAM....BE CAREFUL.

Worst company ever. Don't let this this company take your money. They will hold it and make interest off it and send you $3 worth of crap and charge you $85 and you will wait 3 months! if you order Don't complain because everyone says they suck

Total Scam!! I order some boots from them around Christmas 2023 for my wife and myself and as of 2/22/24 I still have not received them. When I recently received an update status email from them I clicked on the tracking link in the email and my virus scanner showed the link to be harmful. This company is dangerous to do business with. Spread the word.

I have been waiting for a shipment over 90 days. I asked for a refund, with the same response that everyone else got. Still nothing, who do I contact for this scam? I was thinking the attorney general's office. Any suggestions? I have contacting the Attorney General's office. Also, i have continued to contact the company as I did receive a shipment finally that needs returning.The product is highly questionable as for quality. They have not sent me a place to return the shoes to. This is an incredible scam and I would stay away from this company. I would give them a zero if I could.

I paid for 2 pairs of shoes on Jan 22.2024. I never received them and I can not get in touch with the company. They won't answer my e-mails and as far as I can tell they don't have a phone number to call. It has now been 4 weeks and they took the money out of my account right away. At this point I just want my money back. But I can't get a hold of anyone to even do that. So frustrated!

Unfortunately I didn’t do my research before making a shoe purchase from this outfit. Immediately after placing the order I realized I messed up so I attempted to cancel the order and have credit applied to my card. There is no contact phone number for customer service, only an email. Beginning the day of the purchase and each day since I’ve sent emails to the customer service email address, with no response. Seems like my stupidity cost me $52.

Took about 3 weeks to receive our shoes. Order confirmation stated company address as Michigan; shipping label said Illinois. Actual location (according to tracking) is China. No responses to emails. I read the complaints about Kaegreel after I placed our order, so I opened a complaint with PayPal. They actually tracked the package for me so Kaegreel had to send the shoes or refund my money. Pretty sure I saw the boots I paid $44 for on Temu for $8...

I ordered two pair of Men's shoes over a month ago and have not received anything..after reading your reviews I guess I will chalk this up as a lost...second time this has happen..if I had known it was coming from China...would not have ordered...stay away from this site.

Order some shoes a month ago. Sent an email asking when would I be receiving my order. They replied that due to shipping issues their orders are running late.
If I knew they were coming from china I would never have ordered them.
Won’t refund the purchase.
Looks like China put it to us again.
Next time I’ll read the reviews on the website before I buy anything.

I would rate lower if I could! I ordered these boots over a month ago and THEY ARE STILL IN CHINA. Exactly why I try to not order from Chinese companies. They hid it very well. I have tried to reach out and always get some BS form response. Do NOT order from here!!! Frustration ALL AROUND!!!

This company are fraudsters. Their sizing is way off. Customers that order their typical size get a shoe that is at least 2 sizes too small. When I attempted to return them, they pointed to their return policy stating that shipping for ordering the wrong size is bore by the customer. The problem is that they ship their products from China. Further, I didn’t order the wrong size. I ordered my correct size in every shoe. When I sent them a picture of an UGG size 9 boot compared to their “size 10” boot, their boot is clearly much much smaller. They proclaim their sizing is correct and that I have to pay to send it back. And they had the audacity of trying to give me a “discount” to purchase a new pair. Do NOT order from them.

More Chinese scammers. I ordered 30+ days ago, so I emailed support....after a week they sent me a tracking number which shows NO package has been picked up. They will not refund, nor cancel my order....they are still blaming the pandemic for slow shipment, but it never left. I urge you to save yourself the headaches and buy something else. This is the most blatant scam I've run into online. RUN from Kaegreel.

These are CHINA do not buy from them they lie and will not answer your emails or return anything they will give you $5.00 and you keep them

Ordered size 44, way tooo small, could not even get my foot in. Would maybe fit a child.
Contacted them, they offered a $4 discount if I gbought more but no refund.
They refuse to give a refund.
Most online reviews say the same, they have their sizing completely wrong and refuse refunds

tried several times to purchase driving shoes, company does not answer my inquiries, "contact us"not working,
tricky website not allowing to use promised 10%off first purchase, difficult to change/update my credit card expiry date