I requested a refund for product that didn't work for me. Customer Service emailed that refund can be expensive since I pay return postage and that might be international. Nothing upon ordering gave a... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I requested a refund for product that didn't work for me. Customer Service emailed that refund can be expensive since I pay return postage and that might be international. Nothing upon ordering gave a... Leggi di più
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Purchased shoes listed at $145, discounted to $50. Described as Handmade Velcro Suede, there is no Velcro. The upper feels like thin suede. Description has the line, 🇺🇸 - verified company, but produ... Leggi di più
I ordered the wrong size and tried to return them for the right size. But typical of Chinese companies they tried to keep me from returning them and offered me a $7 refund on $42 shoes and a 30% disc... Leggi di più
I used to buy expensive shoes at Nordstrom, but now I plan to wearKaegreelbarefoot shoes exclusively! I feel so steady and solid on my feet. I now own 14 pairs and am shopping for my whole family. I d... Leggi di più
Kaegreel | Redefining Comfort with Every Step About Kaegreel At Kaegreel, we believe that true mobility starts from the ground up. We are a dedicated functional footwear brand specializing in innovative barefoot shoes and ergonomic designs tailored for the needs of older adults, travelers, and those seeking relief from chronic foot pain. Our mission is simple: to provide high-quality, wide-toe-box footwear that mimics the natural movement of the foot while providing the stability and protection needed for real-world adventures—from city cobblestones to rainy trails. Why Choose Us? Targeted Support: Designed specifically for the 45-65+ demographic, focusing on stability, sensory ground-feel, and ease of wear. Pain Relief: Engineered to help alleviate discomfort from conditions like bunions, plantar fasciitis, and balance-related challenges. Direct-to-Consumer Value: By operating as an independent brand, we deliver professional-grade craftsmanship at a fair, accessible price. Dedicated Advocacy: Our support team, including favorites like Tina, is committed to ensuring every customer finds their "perfect fit" through personalized service and flexible solutions. Our Commitment to You We understand that international shopping requires trust. At Kaegreel, we don't just sell shoes; we stand behind them. Whether it’s navigating a sizing question or resolving a shipping "oops," our team is empowered to provide graceful, swift, and fair resolutions. Experience the Kaegreel difference today—where innovative foot health meets timeless style. Quick Links Explore Our Collection: [www.kaegreel.com] Sizing Guide & Support: service@kaegreel.com Our Story: https://kaegreel.com/pages/about-kaegreel-com
Stati Uniti
Ha risposto al 24% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Amywas professional, polite, and so helpful. My shipping address was recorded incorrectly, but she remedied the problem quickly before the shoes went out. Thank you,Amy, for the quick fix!
Since my stroke, my right leg has had issues while walking, but not with these shoes. They are the only ones I wear now. I have 4 pairs and they give me the confidence to get out and move again.
I used to buy expensive shoes at Nordstrom, but now I plan to wearKaegreelbarefoot shoes exclusively! I feel so steady and solid on my feet. I now own 14 pairs and am shopping for my whole family. I do hope they offer more tracking options besides the Shop app, but the shoes are worth it!
I’m currently waiting on my shipment, but the communication has been great. Amy and the team have kept me apprised of the timing and even gave me a discount coupon for the wait. I highly recommend purchasing from Kaegreel.
I reached out via email to fix a mistake I made during checkout.Amyresponded efficiently, fixed my error, and confirmed everything via email. Quick, kind, and awesome service!
Ordered two pair of shoes and neither one fit. I also ordered a cell phone purse and ironically it was to small for my phone. The real issue is the do not offer a way to return the products, and offer a $7.00 offer to keep the shoes. Ridiculous! Do not do business with this company!!
I would give a minus score if possible. They sent me a defective pair of shoes. When I contacted them & sent pictures of the defect, they sent back a canned response. I sent at least 10 emails requesting a REAL person contact me. So far no one has responded. This is the WORST company. Do not buy from them.
after waiting for almost a month Ireceived a pair of shoes that I could barely get my foot in because their size 43 is more like a 42 an it hurt my feet. they expct you to pay for return shipping and custom after you already paid $19.99 in shipping to get a $42. pair of shoes. I'll never order stuff from China directly.
I ordered the wrong size and tried to return them for the right size. But typical of Chinese companies they tried to keep me from returning them and offered me a $7 refund on $42 shoes and a 30% discount on a new pair. That doesn't help me. The return address is in China. The shoes were shipped from Rancho Cucamonga, Ca.
Nice, courteous, but get out of honoring their own policies.
Purchased shoes listed at $145, discounted to $50. Described as Handmade Velcro Suede, there is no Velcro. The upper feels like thin suede. Description has the line, 🇺🇸 - verified company, but product was shipped from China. Shoes feel like they should cost $20 to $30.
There is nothing constructive I can write about Kaegreel. I purchased a pair of shoes that were supposed to be size 11. When they arrived weeks later, they were several sizes too small. When I wrote the company inquiring about how to return them for a refund, the company sent back two options: 1) Return them for a refund, but the price of returning them was my responsibility and the cost of shipping them internationally was perhaps higher than what I paid for them; and 2) They would give me $4.00 and take 20% off my next order. Fool me once, shame on you. Fool me twice, shame on me. I wrote back that I choose option 3: throw the shoes in the trash and write what happened on any outlet I can identify. Do not buy anything from this company!
I requested a refund for product that didn't work for me. Customer Service emailed that refund can be expensive since I pay return postage and that might be international. Nothing upon ordering gave any indication this was from overseas. Still wanted refund after they emailed other options. Been quite a few days since request with no reply and a product I can't use.

Risposta di kaegreel.com
I can not even get my foot in the opening of the shoe! The size is correct. I finally got some one to help pull up the shoe so I could get my foot into the small opening. I had to contort my foot at an awkward angle to force it on. There is no way I can wear them with any type of socks, as too snug... it is a shame, I can't wear them, as I like the look.I guess I should not waste my time trying to return them for either my money back or a size larger to accommodate socks. I shoukd have googled them and seen the negative reviews.
Sincerely, jws

Risposta di kaegreel.com
Shoes were not as described. Sizes were not US. Return policy is nonexistent in reality. Must return to China at significant expense. I have to agree with most respondents that Kaegreel is a scam. Buyer Beware

Risposta di kaegreel.com
Not only did they send wrong size and color . Kaegreel is a scam as told by better business bureau. They want me to pay international shipping fees to return item. This will be disputed . Company is terrible. Don't buy shoes boots ir anything from them

Risposta di kaegreel.com
We ordered some boots and slippers the first week in February. The company charged the credit card immediately. There has been no word about the delivery of the items and it is now 2/23. I would be wary.

Risposta di kaegreel.com
We never received our order. Tracking shows out for delivery since December 7th. It is now February! We have requested a full refund multiple times and are giving the run around . Do not buy from this company

Risposta di kaegreel.com
Steer clear of this company. The products don’t match the descriptions, they come in the wrong size and the customer service is deplorable. They would not process a return or exchange on my second pair of shoes and the most recent response from the company was, “F… You!” So disrespectful and unprofessional. I only got my money back through my credit card company.

Risposta di kaegreel.com
Same story as everyone else writing reviews. Wrong sizes arrived. No response from kaegreel after many attempts to reach them. I wish I'd read these reviews before wasting my money.

Risposta di kaegreel.com
if i could give swindlers review i would they will not honor any returns and hide behind terrible policies

Risposta di kaegreel.com
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