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Scopri cosa dicono le persone

Valutata 5 stelle su 5

A big thank you to all the Medical and Rappresentants Staff of Jorja Emerson Centre a great Clinic finally can say I am with Professionals for my M.C. Treatment Ms. Roha, Ms.Niki, Mr.Alfie Best Reg... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Avoid- patient care has gone downhill massively in the past 6 months. Changes in requested scripts without consulting with the patient, new arbitrary limits in what we can order imposed (have been a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Jorja Emerson Centre has changed my life. Dr Luisa is the absolute Rolls Royce of Psychiatry. Sceptical, with an abundance of experience in applying mental first aid I thought I was incurable! My... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Absolute joke having messed up with my scan appointment to start with till getting them to send images over to my specialist (which never happened despite multiple emails, calls etc) Utterly useless... Leggi di più

Dettagli dell'azienda

  1. Clinica medica
  2. Clinica per il controllo del dolore

Scritti dall'azienda

We focus on ground-breaking treatments and clinical diagnostics and tests we offer the latest medications and technological advancements in private healthcare across a number of key areas including but not limited to general paediatrics, neurology, chronic pain, mental illness, addiction, autism diagnosis & ADHD. Our in-house diagnostic services include MRI, genetic testing, sequencing and ultrasound and our accredited lab offers a wide range of same-day testing such as full bloodwork.


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

133 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Couldn't recommend them enough!

Enquired with several CBMP clinics, Jorja Emerson Centre were the first ones to get back to me. They made sure I was eligible for treatment before any payments were taken which other clinics wouldn't do. Alfie and Sophie have always been very efficient and helpful in answering any queries I have had. Dr Luisa has been brilliant throughout my consultations. The whole team at Jorja Emerson Centre have been a pleasure to deal with and I could not recommend them enough!

28 giugno 2023
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Risposta di Jorja Emerson Centre

We shared your comments with the colleagues involved who were delighted! We have an excellent team here and love we can share such positive feedback with them so frequently. Thanks for taking the time to do so.

Valutata 5 stelle su 5

Amazing from start to finish

I have a complicated medical history and had to do a lot of legwork before I would be accepted anywhere. I applied for several places unsure of what to expect. Jorja Emerson absolutely went above and beyond any other medical cannabis clinic in my own experience.

I spoke with Alfie several times who was not only knowledgeable about the whole procedure and happy to explain exactly what I needed to do, but he was also very empathetic and never made me feel rushed.

I was referred to Dr. Tang and I was again very happy with the experience, I feel that he's very knowledgeable on the subject as he prescribed exactly what I needed for all my conditions. He also listened to me and my concerns and didn't make me feel rushed.

On top of that, an item that was out of stock was rectified quickly and I experienced no delay in receiving my medicine.

When you include the low cost of this excellent service, I can't give this company any less than 5 stars.

13 luglio 2023
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Risposta di Jorja Emerson Centre

Thank you so much for sharing your experience starting with us and that the team made you feel at ease.

It is also encouraging that despite a stock issue, we were able to resolve it quickly enough to avoid delay - there are complexities within the chain that can result in these things happening, and a responsive clinic is essential to avoid treatment gaps.

Valutata 5 stelle su 5

Amazing service

Alfie, Sophie and Dr. Luisa were all great. As a first time MC patient, I couldn't have been happier with the experience. I was well informed throughout and never had to wait more than a day or two for the next stage of the process.

5 luglio 2023
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Risposta di Jorja Emerson Centre

Thanks for your perspective as someone new to medical cannabis! It can seem daunting at first, but our caring and experienced team are there to help every step of the way.

Valutata 5 stelle su 5

EXCEPTIONAL SERVICE. THE BEST!

From the get go, Alfie in customer services was great, very knowledgeable compared to sapphire clinics phonestaff. he was extremely helpful, friendly and polite and made the switching process very simple. in no time at all i had an appointment with Dr. Luisa Searle, and she was to say the very least, brilliant. so knowledgeable, caring, listened well and had great advice. we agreed upon useful medicines to try and to have a follow up in a few weeks. it was so nice to speak to somebody whom i felt understood my situation and my needs as a patient. something i didnt get from sapphire clinic. i cant wait to try my new medication and i cant recommend this clinic enough! so far, exceptional! thankyou Alfie and Luisa for a brilliant welcome to your clinic! this has been hands down the best medical treatment i have ever had from any clnic, gp, nhs, private or otherwise. just try them for yourself, you will not be disappointed!

11 luglio 2023
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Risposta di Jorja Emerson Centre

We are very grateful for the highest of praise you have given us, the colleagues involved send their gratitude and are delighted to have contributed towards such a fantastic first step in your treatment.

Valutata 5 stelle su 5

WHAT A SUPERB EXPERIENCE

Having read previous reviews I heartily endorse everything said. So very very happy that at last somebody understands and David Tang put me ar ease immediately. I very much also appreciated the welcome letter knowing that any questions or concerns will be answered .

11 luglio 2023
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Risposta di Jorja Emerson Centre

We appreciate your kind words and endorsement of what others have said. Both the specialists and our patient service team take caring for people very seriously, which is far more than a prescription. We are thrilled this has been reflected in your experience with us so far.

Valutata 5 stelle su 5

5 Star review

As others have said, simply amazing service. Alfie at the start knew right away my ongoing issues. Really pleasant to chat to. In less than a week I have transferred from another clinic, and to be frank about them, they are amateurs compared to Jojra. Dr Searle delved right into my history, what she want's for me now and the future. The subscription model suit's me due to various issues, and knowing the accessibility of the clinic I'm more than happy with them. The option to choose your pharmacy (as per BMA guidelines) was a major factor as well for me.

All in all 5 star review from me.

Karl

4 luglio 2023
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Risposta di Jorja Emerson Centre

So glad you have had a good start, Dr. Searle was sent the details and was very pleased with your description of the clinic. Medical cannabis can be difficult to navigate and there are many areas where extra support is needed, so it is essential to have a communicative and knowledgeable staff available to help.

Valutata 5 stelle su 5

first and great experience

Was really nervous about my appointment but from the very start there team made me feel at ease. I dealt with Alfie who answered any questions i had and dealt with my queries very quick. I had my consultaion with dr david tang who was very knowledeable and understanding the whole process has been super smooth

29 giugno 2023
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Risposta di Jorja Emerson Centre

Thanks for sharing your experience from initial enquiry to appointment, this is the main hurdle to starting treatment and we aim to give the support needed to make it as easy as possible! We have passed your kind words to the team members involved and trust your time with us will continue in this vein.

Valutata 5 stelle su 5

Very Efficient & Affordable.

Very Efficient & Affordable.

I'm very impressed with this clinic, I had my initial assessment at 1pm, & my prescription arrived at the pharmacy the next day! (via post)

I was accepted with 1x Medication & CBT.

Alfie was great on the phone line prior to me being accepted.

I also applied for other slightly more expensive clinics at the same time to see which was faster, but they took weeks to even respond, and they all wanted money before even being accepted.

19 giugno 2023
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Risposta di Jorja Emerson Centre

Thanks for your feedback and kind words! We want to keep it affordable but maintain the high quality of care that people need and are thrilled this was your experience.

Specialist review before payment is taken is a logical policy that few have adopted, and can help those who are not eligible at present know the next steps they could take.

Valutata 5 stelle su 5

Amazing Team

The team are incredibly helpful and concerned with the high quality of individual patient care that they provide and are very supportive. They also ensure they provide support by clearly communicating between doctor and patient if required.

My experience with my doctor at the centre is great. Having been to many healthcare professionals over the years, I can firmly endorse their incredible expertise and dedication to working with the patients through their healing pathways.

This is done with consultations that empower the patient and are emphatic which provides more of a patient led experience, giving the much needed feeling of autonomy over their body. An effective approach for those living with chronic illness.

3 giugno 2023
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Risposta di Jorja Emerson Centre

This is an excellent way of putting our approach as a clinic and we are pleased it aligned with your experience. Due to the nature of CBMP medication, it is essential that patients feel listened to and empowered to contribute to their treatment. Thank you for your review and highlighting this aspect.

Valutata 5 stelle su 5

Honest review?

Honest review?? From start to delivery has been brilliant. The communication has been Spot on especially Alfie. Any questions have been answered quickly and for someone that finds this stuff stressful it really wasn't!! It was soo easy 7 days and I write this vaping my Skywalker. Scott Torquay.

3 giugno 2023
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Risposta di Jorja Emerson Centre

Fantastic to hear and hope the medication is helping you, where possible we would recommend taking a few notes - it can help as a reminder when discussing your treatment plan with the specialist during your follow-up appointment.

Valutata 5 stelle su 5

Very easy smooth transfer from other clinic

I joined the clinic in the last week and I'm very happy! I moved from a previous clinic, it was very easy and Alfie helped me along the way making it easy and ensuring I have enough medication for the transfer. I saw Dr Searle straight away who was great and very helpful , no delays waiting for a appointment. She was very knowledgeable and we have selected my medications to start on. The price is very good with alot of flexibility. Thank you!!!
Jordan

2 giugno 2023
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Risposta di Jorja Emerson Centre

Thanks for your input from the perspective of transferring clinics! We're glad this has been a positive change for you and the process has been as straightforward as it should be

Valutata 5 stelle su 5

Dr Tang and Alfie are the greatest!

Dr Tang was super understanding and knowledgeable! Would highly recommend the clinic to anyone who believes this is the right path for them. Alfie was also extremely helpful and quick in responding to all my emails and queries! Thank you to you both

26 maggio 2023
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Risposta di Jorja Emerson Centre

Thank you for sharing your experience with the clinic and highlighting two of our valued team members, it is uplifting to see our passion for helping people reflected in patient feedback!

Valutata 5 stelle su 5

Absolutely fantastic people and…

Absolutely fantastic people and everything is a pleasure to do with Jorja Emerson Centre. Very professional and extremely helpful, amazing show of care and genuine lovely people that care and show passion for their jobs. Would recommend to anyone that's wanting to try out legal cannabis medication in the UK and thinks they have an underlying issue that's cannabis will solve then get on the phone to these people! They will help as much as they can!! 5/5 🌟

26 maggio 2023
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Risposta di Jorja Emerson Centre

So glad you had such a positive experience with the people at JEC! We are all passionate about what we do and delighted this shone through in your contact with the team

Valutata 5 stelle su 5

All the staff are super friendly and…

All the staff are super friendly and helpful, really simple and affordable to join also really made the process of the switch to the medical market easier, would recommend and have recommended to many.

24 maggio 2023
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Risposta di Jorja Emerson Centre

We are grateful for your review and sharing your experience. We aim to make the transition as smooth and accessible as possible, whether already self-medicating or new to it entirely.

Valutata 5 stelle su 5

Excellent Care

I had my first consultation with Dr Searle today. Dr Searle was very professional, caring and understanding in her approach to my condition.

Alfie has also been a huge help with setting up my consultation and answering any queries I had.

The whole journey has been stress free, and very quick. I have no qualms in recommending the Jorja Emerson Centre to family and friends.

24 maggio 2023
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Risposta di Jorja Emerson Centre

Thank you for your kind words and positive feedback. Your comments have been passed on to Alfie and Dr. Searle, who always strive to provide the best care for our patients. We appreciate your recommendation and look forward to hearing from you again soon.

Valutata 1 stelle su 5

UPDATE Booking my appointment was made simple…

Booking my appointment was made simple and pleasant by a member of their team. My video appointment with a doctor was professional yet friendly. I cannot fault the service received in any way. Highly recommended!

Update 10/10/24
The last 4- 6 months have been a nightmare. Not sure what happened! I can no longer recommend

18 maggio 2023
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Risposta di Jorja Emerson Centre

Thank you for recommending us! We can see you had been speaking to Alfie and have passed on your kind words.

Valutata 5 stelle su 5

What made my experience great at Jorja…

What made my experience great at Jorja Emerson is I have been made feel welcome and supported since day 1. Dr Searle is very knowledgeable and she listened to my health concerns and advised the best way forward setting up a treatment plan. Alfie has been very professional with his communication he is always very responsive to any email or phone call. 5 ⭐️⭐️⭐️⭐️⭐️ from me an Excellent clinic.

19 maggio 2023
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Risposta di Jorja Emerson Centre

Delighted you had such a positive introduction to the clinic and your comments were received warmly by those involved. Having the right guidance from both the clinician and the representatives is an important part of any treatment, but especially so with medical cannabis.

Valutata 5 stelle su 5

My experi3nce with Dr luisa was…

My experi3nce with Dr luisa was absolutely amazing. I was so anxious over talking but she made it easy for me and helped me with sorting a prescription. I can't thank jorjaemerson enough for there help.

19 maggio 2023
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Risposta di Jorja Emerson Centre

Thank you so much for speaking to this in particular, others who would benefit from seeing Dr. Searle under Psychiatry may have similar thoughts and we hope your experience helps put them at ease.

Valutata 5 stelle su 5

Brilliant communication throughout the…

Brilliant communication throughout the process, Alfie has been great to talk to and has done his job perfectly.

Dr Tang was honest open and great to talk to at my consultation.

Just received my medication so all in all the process has been stress free and smooth.

Thank you.

5 maggio 2023
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Risposta di Jorja Emerson Centre

Thank you for sharing your experience! It’s great to hear that you had a stress-free and smooth process, we will be sure to relay your feedback to Dr. Tang and Alfie. The team will be be in touch shortly to make the arrangements for your check-up and see how you are getting on with your new medication.

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