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Izzi of Baslow Recensioni 

427
•
TrustScore 5 su 5

4,8

Negozio di abbigliamento
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Gorgeous Cerano top despatched quickly. Love the neckline and so easy to wear. Always happy to support and independent boutique.

Valutata 5 stelle su 5

Shortly after ordering my boots I received a call from a lady (sorry can’t recall her name) who wanted to let me know they weren’t in perfect condition because the soles were slightly marked where som... Leggi di più

Valutata 5 stelle su 5

I’m very impressed with Izzi’s……a lot of other companies could learn from them. My order arrived within two days…..one item had to be returned and my refund was issued immediately. Perfect…..

Valutata 5 stelle su 5

Buying from Izzi was a last minute purchase and I needed it quickly. I was thrilled that it arrived within 48 hours of purchasing, beautifully packaged and exactly as expected. Izzi have an excellent... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. anche in
  3. Negozio di accessori di moda

Scritti dall'azienda

Peak District’s best kept secret, Izzi of Baslow stocks ladies fashion from Marc Cain, Luisa Cerano, MaxMara, Paul Smith and more. Fancy joining The Izzi Family? Sign up to our weekly newsletter and get 10% off your 1st full-price order. As always, we look forward to your visit - online or in store. Love, Izzi and the Girls xxx

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

427 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(427)

89 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 5 stelle su 5

Joseph Ribkoff jacket

I felt very comfortable ordering from Charlotte at Izzi. I had numerous questions about the jacket I was buying but was assured if I needed I could return for a refund.
It was good to try the outfit on at home and get an honest opinion from family.
The jacket is beautiful and I can't wait to wear it. Parcel was delivered next day.
I wouldn't hesitate to order again.
Many thanks
🥰

26 marzo 2026
Valutata 3 stelle su 5

Disappointing service

I was given a discount code which did not work when I tried to purchase my item. I find your shipping costs very high considering that it takes 4-5 days to arrive and no tracking number is ever given.
Your prices are always much more than other retailers offering the same items and I find this offputting

9 marzo 2026
Non scritta su invito
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Risposta di Izzi of Baslow

Hello Jenni,

Thank you for your feedback.

Firstly my apologies. You're absolutely right, we had technical issues with our discount code over a weekend at the end of February.

You may have emailed about it during the weekend, I responded creating the order with the relevant discount applied. Thank you for persevering, it's very frustrating when things like this happen.

With reference to shipping costs and timings, we try to keep everything as competitive as possible and keep order turn around times to a minimum. We use Royal Mail as we feel they are reliable and we always provide a tracking number which we email at the point of despatching your order.

Lastly, our pricing structure is based around suppliers RRP prices, however we do offer a
Price Match service should you find our items elsewhere at a lower price. Please always contact us if this is the case, we are very happy to help. All our information regarding the Price Match is available on our website.

I'm sorry you felt disappointed Jenni. We really value our customers and definitely don't want anyone to feel this way.

With best wishes, Izzi and the Girls.

Valutata 4 stelle su 5

Returns correspondence

Izzi of Baslow have now replied (I think I may have been rather hasty due to a previous bad experience I had from a different supplier), they have received my return and i have received a refund, thank you Izzi of Baslow.

Very disappointed, I have emailed twice asking for their returns procedure and address but I haven't had a reply!

12 marzo 2026
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Risposta di Izzi of Baslow

Hello Lisa,

Thank you for your feedback. I'm so sorry you're unhappy.

To clarify we did respond to your email, I wonder if the correspondence was delivered to your junk file? Or maybe we were less prompt than you expected. Which ever is the case, I'm sorry you were so disappointed.

For reference our return procedure is available in detail on our website under UK Returns. Please also note we are always available to call if necessary too. 01246 582500.

We received your return parcel on Saturday, the refund processed yesterday, Monday.

Please do accept our apologies, we don't ever intend to upset our customers.

With best wishes, Izzi and the Girls.

Valutata 5 stelle su 5

Lindsey Brown Kaftan

Initially ordered as item was a really good price. Received a call from Izzi of Baslow to discuss sizes and they were really helpful. Item received the next day. Absolutely outstanding customer service.

5 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Most pleasant and helpful ladies at…

Most pleasant and helpful ladies at Izzi.
The raincoat I had delivered was a size too small - so they immediately found and sent me the larger size, which is quite perfect..

Thank you. 💐

5 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

First purchase, excellent service

Buying from Izzi was a last minute purchase and I needed it quickly. I was thrilled that it arrived within 48 hours of purchasing, beautifully packaged and exactly as expected.
Izzi have an excellent selection of really high end women clothing, I feel this could be a long term relationship - very dangerous!! ha ha

5 gennaio 2026
Valutata 5 stelle su 5

Izzi of Baslow

Izzi of Baslow is a company I have used before. They
are always efficient in dealing with my order and I very
pleased with their service. I would thoroughly recommend them.

5 gennaio 2026

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