Roberta was knowledgeable & helpful throughout the whole process. Her communication is faultless and shoes were posted promptly, packaged beautifully and were well described. Would highly recommend... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I constantly shop pre loved designer items and iv honestly not come across more reasonable price with the most amazing quality & honest description. I emailed there team to ask for advice I was emaile... Leggi di più
L'azienda ha risposto
Roberta visited me in my home (my request) to discuss my interest re consignment sale. I like her straightway. She is warm and easy to talk to. Detailed explanations re CS were discussed and I knew... Leggi di più
Beautiful packaging makes such a big difference to the experience of receiving something you've bought and coveted, doesn't it? High Heel Hierarchy do not disappoint. Received my Mulberry today and I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di alta sartoria
- anche in
- Casa di alta moda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di borsette
- Negozio di scarpe
Scritti dall'azienda
Authentic Designer Resale and Consignment Store. We buy, consign or part-exchange designer shoes, handbags, accessories and luxury fashion. Preloved designer fashion in unworn or nearly-new condition. We buy and sell pre-loved shoes, handbags and fashion from luxury brands such Balenciaga, Balmain, Chanel, Christian Louboutin, Dior, Gucci, Fendi, Dolce & Gabbana, Bottega Veneta, Louis Vuitton, Prada, Valentino, Yves Saint Laurent and many more.
Informazioni di contatto
19 Ewell Road, SM3 8DD, Sutton, Regno Unito
- 02086618888
- Admin@highheelhierarchy.com
- highheelhierarchy.com
4,9
Eccellente
384 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Faultless
Roberta was knowledgeable & helpful throughout the whole process.
Her communication is faultless and shoes were posted promptly, packaged beautifully and were well described.
Would highly recommend High Heel Hierarchy
30 settembre 2026
Non scritta su invito
Great Service
Great communications and bag arrived on time. Thank you.
6 agosto 2026
Non scritta su invito
Amazing very happy wife everything was…
Amazing very happy wife everything was great quality
23 agosto 2026
Like new and delivered next day !
21 agosto 2026
Excellent service
Excellent service, description clear and exact. Delivery on the day stated. Would recommend and definitely use Roberta again. Thank you
26 luglio 2026
Brilliant service again from High Heel…
Brilliant service again from High Heel Hierarchy, such fast delivery, item as described, brilliant customer service and up to date dispatch information, kept me informed all the way, while highly recommend and would definitely use again.
22 luglio 2026
Great product
Great product, and great service! The item arrived very quickly, and very well packaged. The product is in very good condition, will use it proudly!👍
18 luglio 2026
Roberta is so lovely x my shoes were…
Roberta is so lovely x my shoes were sent quickly and I was updated every step of the way.
19 giugno 2026
Sehr guter Service
Sehr guter Service, sehr schneller Versand, alles korrekt. Die Artikel sind wie beschrieben in sehr gutem Zustand. Ein guter Shop.
6 giugno 2026
I love HHH
I love HHH, every time I buy from them the service is impeccable, the goods are exactly described, the packaging is excellent, and the delivery is immediate. If only all on line services were like this. Thank you once again Roberta!
26 maggio 2026
Risposta di High Heel Hierarchy
Hi Jackie
Thank you so much for your wonderful five-star review! It has truly made my day.
I am incredibly grateful for your continued support and repeat business. It means so much to me that you choose to shop with us time and time again. Your kind words and loyalty are sincerely appreciated.
Thank you again for taking the time to leave such a lovely review!
Warmest regards,
Roberta
Fantastic service including next day…
Fantastic service including next day delivery! Highly Recommend!
26 marzo 2026
Never arrived nor is it traceable!
26 febbraio 2026
Risposta di High Heel Hierarchy
I am very disappointed to read this review as it does not accurately reflect the situation.
Your order was dispatched promptly and both the order confirmation and full tracking details were emailed to you. The parcel is fully traceable and, as explained to you in our correspondence on Friday evening, it is currently being held by U.S customs authorities. Unfortunately, customs processing is outside of our control and can occasionally cause delays with international shipments.
When you contacted us, I responded immediately, provided the tracking information again, and clearly explained that the parcel is awaiting customs clearance. It is therefore incorrect to state that the item is ‘untraceable’ .
As a small business, we take customer service very seriously and make every effort to respond quickly and assist our clients - which I did in this case. I also confirmed that I will continue to monitor the shipment and update you as soon as there is any progress.
We ship to the United States regularly and very rarely encounter any issues, however customs delays can sometimes occur and are handled directly by the customs authority in the destination country.
I hope the parcel clears customs shortly and reaches you soon.
I would also like to add that your shipment is fully insured, and if you require any assistance in the future, I kindly ask to contact us directly on our webchat or via emal at admin@highheelhierarchy.com
Another gorgeous bag
Another gorgeous bag! Quick delivery and exactly as on the pictures. Will be buying from here again. Many thanks.
27 febbraio 2026
Professional and quick service!
I have now ordered four pairs of heels through High Heel Hierarchy - kept three, unfortunately had to send one pair back (only because they didn’t fit me).
I have had such a positive experience through every order. They arrive quickly and are always packaged very professionally. The heels themselves are always immaculate.
I even had to adjust my delivery address on my first order, and it was no problem at all for Roberta, she was very friendly and accommodating.
I couldn’t recommend enough.
10 febbraio 2026
Amazing Condition, Great Value!
I ordered a pair of Louboutins, something I’ve wanted for years and the experience was great from start to finish.
The shoes were shipped very quickly arrived in the original box with dust bags and spare heel tips, and they were in fantastic condition.
I was a little reluctant at first, as I know many places claim to sell designer items but can end up being fake. However, I did my research on High Heel Hierarchy beforehand, and they absolutely didn’t disappoint 😃
I’m so pleased with my purchase and really happy this shop exists. I wouldn’t hesitate to order from them again 💓
19 febbraio 2026
Non scritta su invito
Risposta di High Heel Hierarchy
Dear Anastacia,
Thank you so much for this incredible review.
I absolutely love that you did your research on HHH before choosing your pair of Christian Louboutin heels - and I’m beyond thrilled that we lived up to your expectations. That’s exactly the experience I want every client to have.
I can’t wait to help you find your next dream pair.
Thank you again for taking the time to share your experience.
With love
High Heel Hierarchy
THE TREASURE HUNT ENDS HERE
First pair of designer shoes I've ever…
First pair of designer shoes I've ever bought. I had my eye on them for a while but just wasn't sure. Got a good discount on them so decided I would buy them.
24 gennaio 2026
Risposta di High Heel Hierarchy
Thanks very much for your 5 star review. We are so pleased you are happy with your beautiful new designer shoes and with our customer service. Hope you come back soon.
Kindest regards
Roberta
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