This service is quick, easy to use and reliable. I dropped and cracked the screen quite badly on my I-phone. The iRepairMan came earlier than expected and had fixed my phone within 20 minutes. Great v... Leggi di più
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iRepairMan is impressive! The lovely technician Marty arrived at the arranged time and replaced my iPhone battery and screen in less than one hour.
Fantastic service. I appreciate the fast response and solution. He came to my house and helped fix my cracked phone quickly. The gentleman that helped me was extremely friendly and really professional... Leggi di più
Initially received a quote for £159 later wanted to charge £30 additional for call out and agreed to take £160 cash only, Installed an worn off Display and refused to let me take the Picture... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio per la riparazione di cellulari
- Servizio di riparazione computer
- Negozio di forniture per roulotte
- Servizio di riparazione telefoni
- Servizio di riparazione schermi
- Scuola di commercio
Scritti dall'azienda
iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team
Informazioni di contatto
128 City Road Old Street, EC1V 2NX, London, Regno Unito
- 020 7046 0476
- Hello@irepairman.co.uk
- irepairman.co.uk
4,3
Eccellente
641 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 84% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great, fast & easy service!
My experience with Maratib was so amazing! I was very impressed with how fast and easy he made this process for me. I was without my phone for several days in a foreign country and he was very easy and quick to communicate with while I was on my way into London. I’m so lucky to have found this company. If I could rate them one thousand stars I would! Thank you again!!!!
20 luglio 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Cami Ezernack,
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Maratib and our service.
We understand how stressful it can be to be without your phone, especially in a foreign country, and we're glad we could make the process quick and easy for you. Maratib will be delighted to hear your kind words.
Your satisfaction is our top priority, and your feedback motivates us to continue providing excellent service to all our customers. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Thank you once again for your kind words and support. Safe travels!
Best regards,
Company Director
Email and other support
Great service - helpful and efficient. Definitely recommend:
9 luglio 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Robert,
Thank you so much for your positive feedback! We are thrilled to hear that you found our service helpful and efficient. Your recommendation means a lot to us.
If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!
Best regards,
Company Director
Super easy to deal with
Super easy to deal with. Came to my office exactly when promised, fixed the phone on the spot and was very amiable and courteous.
Would recommend highly for convenience and reliability.
4 luglio 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Gavin,
Thank you so much for your kind words and for taking the time to leave such a positive review! We are thrilled to hear that you found our service convenient and reliable.
It was our pleasure to assist you and ensure your phone was fixed promptly. We pride ourselves on providing excellent service, and we are glad to know that we met your expectations.
Your recommendation means a lot to us, and we look forward to serving you again in the future. If you have any further needs or questions, please don’t hesitate to reach out.
Thanks again for choosing us!
Best regards,
Company Director
The turnaround time and communication…
The turnaround time and communication was great. However, my screen was not placed properly and only noticed after removing the elastic bands after 24 hours. The front camera is affected and the screen is weak and cracks on it's own because of the placement.
30 giugno 2024
Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Customer,
Thank you for your candid feedback. We’re pleased to hear that you found our turnaround time and communication great, but we’re truly sorry to learn about the issues you experienced with your screen replacement.
Your satisfaction is our top priority, and it’s clear we didn’t meet our standards in this instance. We apologize for the inconvenience and the impact it has had on your device.
We are committed to making this right. Please contact us at your earliest convenience so we can arrange to fix the screen and ensure your device is functioning perfectly. We will prioritize your repair to minimize any further inconvenience.
Your feedback is invaluable in helping us improve our services, and we appreciate your understanding and patience. We look forward to the opportunity to resolve this and restore your confidence in us.
Thank you for bringing this to our attention.
Best regards,
Company Director
Don’t Turn Up and Don’t Keep to Their Promise!
What a joke! They called me on Sunday morning and said they’d be with me early to mid-evening. Great. But instead I got a text apologising for the no-show and would tomorrow be okay. I texted back to say it would be okay, and could they give me a time. It’s now 09:05 on Monday 15/7/24, and there’s been absolutely NO communication from this shower at all! I wouldn’t rely on them; not only do they not show up at the appointed hour, but they can’t even be bothered to put things right when it happens. I’ll now have to go elsewhere. Beware an outfit with forked tongues!
14 luglio 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Joan,
Thank you for sharing your feedback with us. We're truly sorry to hear about your recent experience and deeply regret the inconvenience caused by our missed appointment and lack of communication.
We take full responsibility for not meeting our commitments and understand how frustrating it must have been for you. Your feedback is invaluable and highlights areas we need to improve on to provide the service our customers deserve.
We are committed to making this right and restoring your faith in our service. If you could give us another chance, we'd like to offer you a priority appointment whenever you get a chance, along with a discount as a gesture of our sincere apologies. Our team will be in touch with you immediately to arrange this and ensure you receive the prompt and reliable service you should have experienced from the start.
Thank you for bringing this to our attention, and we hope to turn this experience around for you.
Warm regards,
Company Director
Very knowledgeable iPad, iPhone and Mac engineer who does home visits
I dropped my iPad yesterday afternoon and it broke. I found IRepairMan on duck duck go and checked his rating with TrustPilot.  I filled out the form and got an email back within an hour. We discussed the issue. I paid by bank transfer and next day Mr Ali cams and fixed it quickly. He was very pleasant and meticulous. I will use him again any time I have a problem with phone or Mac.
5 luglio 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Alan,
Thank you for sharing your incredible experience with us! 🌟 We're thrilled to hear that our knowledgeable engineer, Mr. Ali, was able to provide such prompt and meticulous service to get your iPad back in perfect condition.
Your detailed feedback highlights exactly what we strive to achieve: quick, reliable, and professional support right at your doorstep. It's wonderful to know that you found us through DuckDuckGo and that our TrustPilot ratings reassured you.
Your kind words and trust in our service mean the world to us. We're here for you anytime you need help with your phone, iPad, or Mac. We look forward to assisting you again in the future!
Thank you for choosing IRepairMan and for your inspiring review.
Best regards,
Company Director
Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Hayley,
Thank you for your wonderful review! 🌟 We're thrilled to hear that you found our service fast and efficient.
Your satisfaction is our top priority, and it's great to know that we met your expectations. If you need further assistance or have any questions, don't hesitate to reach out. We're always here to help!
Thanks again for choosing us and for your kind words!
Best regards,
Company Director
iRepairMan
Excellent service
Excellent service, extremely efficient and replaced my cracked screen, good as new!
1 luglio 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Joanna,
Thank you for your fantastic review! 🌟 We're delighted to hear that you were pleased with our efficient service and that your screen now looks as good as new.
It's our top priority to ensure our customers receive the best possible service, and your feedback reassures us that we're on the right track.
If you need any further assistance or have any questions, feel free to reach out anytime. We're always here to help!
Thanks again for your kind words and for choosing us!
Best regards,
Director iRepairMan
Maratib was amazing!
Maratib was amazing!! Both at fixing my phone that looks brand new. He was very calm and customer service on point! Excellent conversation! I honestly cannot rate him enough!
23 giugno 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Sol Luz,
Thank you so much for your glowing 5-star review! We're thrilled to hear that Maratib provided such excellent service and made your phone look brand new. His calm demeanour and top-notch customer service are indeed valuable assets to our team.
We're delighted that you enjoyed the conversation and had such a positive experience. Your kind words and high praise mean a lot to us.
If you need any further assistance or have any questions, please don't hesitate to get in touch. We're here to help!
Best regards,
Customer Service Support
100% recommend
100% recommend! Called and had my cracked iphone screen replaced same day. Incredible, professional service. The replacement screen seems better than the original Apple one, it almost feels like I’m wearing glasses when I’m not. Brilliant!
19 giugno 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Claire Pierrot,
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had such a positive experience with our service and that your new screen feels even better than the original.
Providing professional, same-day service is our goal, and we're delighted to know we hit the mark for you. Your kind words and recommendation mean the world to us.
If you ever need anything else or have any questions, please don't hesitate to reach out. Enjoy your perfectly clear screen!
Best regards,
Customer Service Team iRepairMan
Do not use - service disgraceful
Initial issue was the quality of the screen used to repair my phone. Was not brand new as expected and was installed with scratches/marks.
Went on holiday after this repair (issue of the screen quality still pending resolution) and my phone casing melted away from the handset. The seal had not been replaced correctly - resulting in my phone battery expanding and a few minutes later my phone switched off and never turned back on. I had to purchase a new phone whilst on holiday and lost all my photos/data. Email sent to the company informing them of this - no responsibility taken. Only £34.99 offered to resolve the initial faulty screen installed. Do not use this service.
Response received from company- claim that they are not at fault and they are confident in their "quality" products used. Do not recommend.
19 giugno 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear D Gray,
Thank you for your feedback. We're sorry to hear about your experience and want to address your concerns promptly. Please contact our customer service team directly at 020 3718 8773 so we can investigate and resolve this issue for you.
Thank you for giving us the opportunity to make this right.
Best regards,
Customer Service Manager iRepairMan
Very Professional service
Very Professional service. Maratib is a personable and respectable man. I will be recommending this service to everyone who damages their phone.
12 marzo 2024
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A really first class service
A really first class service. They actually answer the phone and respond to e-mails! I couldn't praise them more highly. For busy people who don't have the time to go to an Apple repair appointment or process - it's essential and excellent value.
12 giugno 2024
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Great service
Came to my place and replaced my screen, I did not lose any data , basically done the job that EE couldn't, am more than pleased with the work and service provided
10 giugno 2024
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Fast and reliable service
I had smashed the back of my iPhone, and I came across this company while researching for repairs. Maratib came the next day to collect my iPhone and returned it within a few hours, fully repaired. Excellent service, I would definitely recommend. Thank you!
17 maggio 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Chelsea,
Thank you so much for your wonderful review! We’re thrilled to hear that you were satisfied with our repair services. Your kind words mean a lot to us and inspire our team to continue delivering exceptional service. If you ever need our services again, please don’t hesitate to reach out.
Best regards,
Manager iRepairMan
Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Tom,
We truly appreciate you taking the time to leave such a positive review! It’s great to know that our repair services met your expectations. Your feedback is invaluable to us and helps us strive for excellence. We look forward to serving you again in the future.
Warm regards,
Team iRepairMan
A total lifesaver
A total lifesaver. Same day service and came on a Friday evening. Efficient, knowledgeable and polite. Couldn't recommend highly enough.
17 maggio 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Philip,
Thank you for your fantastic review! You have called me 'A total lifesaver', which makes me more thrilled to help people. We’re delighted to hear that you had a positive experience with our repair services. Your satisfaction is our top priority, and it’s rewarding to know that we achieved that. Should you need any more assistance, we’re here for you.
Kind regards,
Manager iRepairMan
Same day callout and it taking 20mins…
Same day callout and it taking 20mins is next level service. Samsung repair has a queue of over a week.
When your phone is broken and it's your daily driver you need it operational asap.
This was the inexpensive option and also the best option.
6 maggio 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Ben Hill,
We are grateful for your kind words and the time you took to share your experience! It’s wonderful to hear that our repair services left you so satisfied. Your feedback motivates us to keep providing the best service possible. We hope to assist you again in the future.
Best wishes,
Manager iRepairMan
I highly recommend this service
I highly recommend this service! My iPhone screen was so badly damaged that I thought it was beyond repair. Within 20 minutes it looked like a brand new phone. The pricing was reasonable and all done on my doorstep.
28 aprile 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Thank you so much for your glowing five-star review! We're thrilled to hear that you had a fantastic experience with us. Delivering exceptional service is our top priority, and we're delighted that we were able to meet your expectations.
Your feedback means the world to us and serves as motivation for our team to continue striving for excellence. We truly appreciate your support and look forward to welcoming you back soon.
If you have any further comments or suggestions, please don't hesitate to reach out. We're always here to listen and ensure that your future experiences with us are equally enjoyable.
Thanks again for choosing iRepairMan. We can't wait to serve you again!
Great engineer.came on time .fix my…
Great engineer.came on time .fix my phone in fifteen minutes .will use again
18 aprile 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Thank you so much for your glowing five-star review! We're thrilled to hear that you had a fantastic experience with us. Delivering exceptional service is our top priority, and we're delighted that we were able to meet your expectations.
Your feedback means the world to us and serves as motivation for our team to continue striving for excellence. We truly appreciate your support and look forward to welcoming you back soon.
If you have any further comments or suggestions, please don't hesitate to reach out. We're always here to listen and ensure that your future experiences with us are equally enjoyable.
Thanks again for choosing iRepairMan. We can't wait to serve you again!
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