iRepairMan – On-Site iPhone, iPad & Android Repairs Near You Recensioni 

641
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

This service is quick, easy to use and reliable. I dropped and cracked the screen quite badly on my I-phone. The iRepairMan came earlier than expected and had fixed my phone within 20 minutes. Great v... Leggi di più

Valutata 5 stelle su 5

iRepairMan is impressive! The lovely technician Marty arrived at the arranged time and replaced my iPhone battery and screen in less than one hour.

Valutata 5 stelle su 5

Fantastic service. I appreciate the fast response and solution. He came to my house and helped fix my cracked phone quickly. The gentleman that helped me was extremely friendly and really professional... Leggi di più

Valutata 1 stelle su 5

Initially received a quote for £159 later wanted to charge £30 additional for call out and agreed to take £160 cash only, Installed an worn off Display and refused to let me take the Picture... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio per la riparazione di cellulari
  2. Servizio di riparazione computer
  3. Negozio di forniture per roulotte
  4. Servizio di riparazione telefoni
  5. Servizio di riparazione schermi
  6. Scuola di commercio

Scritti dall'azienda

iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

641 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 84% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(641)

64 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

I had a cracked phone screen and I had it repair the same day I phoned about it, Maratib fixed my phone quickly, new screen works fine. It take a while for him to get to me but I'm glad to have my phone's screen repaired.

28 marzo 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you so much for your glowing five-star review! We're thrilled to hear that you had a fantastic experience with us. Delivering exceptional service is our top priority, and we're delighted that we were able to meet your expectations.

Your feedback means the world to us and serves as motivation for our team to continue striving for excellence. We truly appreciate your support and look forward to welcoming you back soon.

If you have any further comments or suggestions, please don't hesitate to reach out. We're always here to listen and ensure that your future experiences with us are equally enjoyable.

Thanks again for choosing iRepairMan. We can't wait to serve you again!

Valutata 5 stelle su 5

So easy to book an appointment via the…

So easy to book an appointment via the website. The follow up communication was spot on. Couldn’t be happier with the service and terrific competitive price too. Great this service was available on a Bank Holiday. Life savers.

29 marzo 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Derek,

I am absolutely thrilled to let you know that we received your fantastic 5-star review! It's wonderful to hear that you had a positive experience with our top-notch repair services.

Your feedback is incredibly valuable to us, and we are delighted to have your support. We are always looking for ways to improve, so if there's anything else we can do to enhance your experience, please don't hesitate to share your thoughts with us.

Thank you so much for choosing us and for sharing your wonderful feedback with us. We can't wait to have the pleasure of serving you again in the future!

Best regards,
Director iRepairMan

Valutata 1 stelle su 5

Do not go my phone broke down a month…

Do not go my phone broke down a month later contacted them and they told me it was an accidental damage when I explained to them it was not and they have 12 months warranty but won’t fix at all called him multiple times he ignores me

19 marzo 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

We are truly sorry to hear about the issue you are facing. We understand this might be causing you some inconvenience. We are doing our best to locate your job details in our system so that we can assist you in the best possible way. To help us help you, could you please share your job ID or your full name and address? You can send us support@irepairman.co.uk. We appreciate your patience and cooperation.

Valutata 5 stelle su 5

Great service

Great service! Screen broke and was fixed within 2hours of contacting late in the evening!

28 febbraio 2024
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Valutata 1 stelle su 5

Don’t use this service! Wouldn’t recommend

Wouldn’t recommend. It started well with first repair of iPad screen in our house. Few days later screen stopped working and this time iPad was collected and taken away for repair over 48hrs. Few days later screen stopped working again and to this day I have no luck in getting even a response from the company. When I made a payment, I was told that the repair service is covered by one year warranty; instead I am being ignored- no money no working iPad! Do not use this service!

10 febbraio 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Magdalena,

Thank you for taking the time to share your feedback with us. We sincerely apologise for any inconvenience or frustration you experienced. We want you to know that we are happy with your satisfaction and committed to resolving any issues you may have encountered.

Please keep in mind that we take your concerns seriously, and we are already taking steps to address them internally. Our team is dedicated to improving our services and ensuring every customer has a positive experience.

We would like to help you resolve the issue you had personally. Don't hesitate to contact our customer support team at support@irepairman.co.uk, and we will do everything possible to make things right for you.

Once again, we appreciate your valuable feedback, as it helps us continually improve and provide better service to our customers. Thank you for allowing us to make things right.

Warm regards,
Customer Relationship Manager
iRepairMan

Valutata 5 stelle su 5

Excellent Service

Came to my home, was pleasant, knowledgeable answered all my questions ,was polite and quick. Great service. I shall definitely go back!! Also got a 10% discount for next time.! Thank you.

26 febbraio 2023
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Corinne,
Thank you so much for taking the time to leave such a glowing review on Trustpilot! We are thrilled to hear about your positive experience with us.

Your feedback truly means the world to us and serves as a source of motivation for our team to continue delivering exceptional service. We strive to provide the best for our customers, and it's incredibly rewarding to know that our efforts have made a difference for you.

We're delighted that you are satisfied with our phone repair service, and we look forward to serving you again. If you ever need anything or have any questions, please don't hesitate to contact us.
Once again, thank you for choosing us and for your kind words. They inspire us to keep raising the bar!

Warm regards,
Customer Relationship Manager
iRepairMan

Valutata 5 stelle su 5

Very impressed with this service

Very impressed with this service!
Made an iPad repair request and shortly received a call to say they can come that day to repair the screen which I’d shattered. I was kept up to date with ETA throughout the day.
The man that came to fix my iPad was was really nice, he didn’t mind us watching and asking questions about his skill. He did not rush his work and took good care with the iPad as he replaced the screen.
Over all I am happy with the service and it was cheaper than ismash, much nicer experience than taking your broken iPad to a shop and having to wait around for it to be fixed, I could relax in the comfort of my own home! 1000% recommend this company and will definitely keep them in mind and tell friends about them when they need repairs.
Thank you for the great service

15 febbraio 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Georgie,
Thank you so much for taking the time to leave such a glowing review on Trustpilot! We are thrilled to hear about your positive experience with us.

Your feedback truly means the world to us and serves as a source of motivation for our team to continue delivering exceptional service. We strive to provide the best for our customers, and it's incredibly rewarding to know that our efforts have made a difference for you.

We're delighted that you are satisfied with our iPad repair service, and we look forward to serving you again. If you ever need anything or have any questions, please don't hesitate to contact us.
Once again, thank you for choosing us and for your kind words. They inspire us to keep raising the bar!

Warm regards,
Customer Relationship Manager
iRepairMan

Valutata 5 stelle su 5

Brilliant service

Called last night for a replacement screen and charging issues with iphone14.
Amazing and efficient service sorted in the city today in 20mins at a time that suited me. 100% recommend.

25 gennaio 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Georgina,
Thank you so much for taking the time to leave such a glowing review on Trustpilot! We are thrilled to hear about your positive experience with us.

Your feedback truly means the world to us and serves as a source of motivation for our team to continue delivering exceptional service. We strive to provide the best for our customers, and it's incredibly rewarding to know that our efforts have made a difference for you.

We're delighted that you are satisfied with our phone repair service, and we look forward to serving you again. If you ever need anything or have any questions, please don't hesitate to contact us.
Once again, thank you for choosing us and for your kind words. They inspire us to keep raising the bar!

Warm regards,
Customer Relationship Manager
iRepairMan

Valutata 5 stelle su 5

I am in hospital and my iPhone went…

I am in hospital and my iPhone went absolutely dead no battery and wouldn’t start. Found irepairman on web. iPhone collected from hospital bedside at 9.15 pm and returned mended at 9.45pm. Costly but absolutely brilliant service and I had no alternative being hospitalised. Would totally recommend.

23 gennaio 2024
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Shirley Wright,
Thank you so much for taking the time to leave such a glowing review on Trustpilot! We are thrilled to hear about your positive experience with us.

Your feedback truly means the world to us and serves as a source of motivation for our team to continue delivering exceptional service. We strive to provide the best for our customers, and it's incredibly rewarding to know that our efforts have made a difference for you.

We're delighted that you are satisfied with our phone repair service, and we look forward to serving you again. If you ever need anything or have any questions, please don't hesitate to contact us.
Once again, thank you for choosing us and for your kind words. They inspire us to keep raising the bar!

Warm regards,
Customer Relationship Manager
iRepairMan

Valutata 2 stelle su 5

Screen didn’t last a month

Got my phone screen fixed after it was cracked, I requested a genuine apple screen that I paid £140 for.
After less than a month after the replacement 4 bright green lines appeared on the screen.
I have had apple devices for years and that has never happened to me. But a month after I got my screen replaced with a ‘genuine’ screen these lines appear.
I contacted Maratib and was told it was not covered under their warranty but I don’t see how it isn’t linked to my screen getting replaced and I’m very disappointed I paid so much money for it to not last. He offered me £10 off to pay £140 again.
Their service is good if you need a quick repair to your phone and it’s good that he comes to your house but I wouldn’t trust the quality now.

28 novembre 2023
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Anya Simon,
Thank you for sharing your feedback. We appreciate your honesty and apologise for any inconvenience you may have experienced. We're committed to continuous improvement and would love the opportunity to make things right. Don't hesitate to contact our customer service team at support@irepairman.co.uk so we can address your concerns personally. Your satisfaction is our top priority.

Best regards,
Manager Customer Care
iRepairMan

Valutata 5 stelle su 5

Great service from iPhone repairman

Great service from iPhone repairman. Came to the house same day and replaced sons smashed iPhone screen. Kept me informed of arrival time. 12 month warranty for peace of mind. Happy customer and happy son. Would recommend.

5 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Very professional and quick

Very professional and quick
Maratib came on 26/12 to fix my iPhone (with white screen of “death”). The work was done in front of me. I was very pleased by his work! He also gave me tips to protect my iPhone from water. Definitely recommend them!!!

26 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Very happy

Quick, reliable and professional. Came to our home to replace a screen on a phone. Appointment was made for a couple of hours after I requested it. Arrived on time and took about 20 mins to replace the screen. Phone is working well. Would definitely recommend

7 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

DO NOT USE THIS "SERVICE"

I waited just over 48hrs to get my phone back, I had to hitch a ride from my home, across the whole of London to pick up my phone because I live too far away. When I got my phone back, the screen was not original Samsung because now my fingerprint sensor on the screen doesn't work.

The phone is now incredibly lighter than before plus the battery life is now rubbish which makes me suspect my battery was replaced. All in all, the service was terrible as well as the quality of work/ parts used.

I will have to fork out even more money to buy a new phone. Save your money and either buy a new phone or go directly to Samsung for a repair. Do not use this site.

25 novembre 2023
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Jevonne Sherwood, ,

We sincerely apologize for the challenges you encountered and appreciate you taking the time to share your feedback. We take your concerns seriously and are committed to addressing them promptly. Our team would like to understand more about your experience and work towards a resolution. Please contact our customer support at support@irepairman.co.uk, so we can assist you further. Your satisfaction is our top priority, and we value the opportunity to make things right.

Thank you for bringing this to our attention.

Best regards,
iRepairmMan Team

Valutata 1 stelle su 5

Scam company

Scam company. Phone screen developed lines, stopped responding and then fell off only 3 months after replacement. Plus software was damaged and would not update. Was told to pay to send it in for repair & would not be covered by their 12 month warranty.

27 novembre 2023
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Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Customer, we’re sorry to hear about your experience. We apologize for any inconvenience caused and appreciate your feedback. Our team is committed to addressing your concerns and ensuring a better experience in the future. Please feel free to reach out to our customer support for further assistance on support@irepairman.co.uK
Our manager will certainly help you to resolve it.

Valutata 5 stelle su 5

Would recommend

Would recommend.
Technician turned up the same day and fixed an issue I had with an iPad charging port. Arrived with all the kit needed to fix it and tested it to make sure it worked. Easy to organise - 12 month warranty on the repair. I will definitely be using them again if I have a similar issue.

20 novembre 2023
Non scritta su invito

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