iRepairMan – On-Site iPhone, iPad & Android Repairs Near You Recensioni 

641
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

This service is quick, easy to use and reliable. I dropped and cracked the screen quite badly on my I-phone. The iRepairMan came earlier than expected and had fixed my phone within 20 minutes. Great v... Leggi di più

Valutata 5 stelle su 5

iRepairMan is impressive! The lovely technician Marty arrived at the arranged time and replaced my iPhone battery and screen in less than one hour.

Valutata 5 stelle su 5

Fantastic service. I appreciate the fast response and solution. He came to my house and helped fix my cracked phone quickly. The gentleman that helped me was extremely friendly and really professional... Leggi di più

Valutata 1 stelle su 5

Initially received a quote for £159 later wanted to charge £30 additional for call out and agreed to take £160 cash only, Installed an worn off Display and refused to let me take the Picture... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio per la riparazione di cellulari
  2. Servizio di riparazione computer
  3. Negozio di forniture per roulotte
  4. Servizio di riparazione telefoni
  5. Servizio di riparazione schermi
  6. Scuola di commercio

Scritti dall'azienda

iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

641 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 84% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(641)

64 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

This service is quick

This service is quick, easy to use and reliable. I dropped and cracked the screen quite badly on my I-phone. The iRepairMan came earlier than expected and had fixed my phone within 20 minutes. Great value for money and fantastic service which I will definitely use again. Thank you very much.

5 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Accident service and very friendly…

An excellent service and so convenient that they come to the house and one doesn’t need to go out in this very hot weather. The problem was solved quickly and now my phone is working perfectly again. Would highly recommend this wonderful company.

29 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Fantastic service. I appreciate the fast response and solution. He came to my house and helped fix my cracked phone quickly. The gentleman that helped me was extremely friendly and really professional. I would recommend this service to friends and loved ones.

23 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service

Very straightforward booking process. The team were responsive and I got my phone fixed same day. This service is great if you are time poor and Marty was so lovely and efficient. Would recommend.

30 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

I was in desperate need and Marty was…

I was in desperate need and Marty was there to save the day. Exactly as described, they arrived quickly and were very polite and professional. It was literally only 20 minutes to repair!! Marty is fantastic and very caring, a fantastic ambassador for iRepairman!! Please use if you need emergency repair or any repair!!

28 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Terrible service Like Scammer

Extremely disappointing experience.

I paid £95 upfront for an iPhone repair after being told the device could be fixed. After more than a week, the phone was still not repaired and no satisfactory solution was provided.

When I requested the return of my device, I was informed that it would be sent back to me unrepaired. To make matters worse, the company refused to refund the £95 payment despite failing to complete the service that I paid for.

I find it completely unacceptable that a customer can be charged in full for a repair that was never successfully carried out. The explanation given was simply that time had been spent attempting the repair. From a customer’s perspective, paying for a completed repair and receiving an unrepaired phone are two very different things.

I am now pursuing a chargeback through my bank and will be reporting this matter to the relevant consumer protection authorities. I am also considering further legal action to recover my money.

Based on my experience, I would strongly advise others to think carefully before using this service.

20 giugno 2026
Non scritta su invito
Logo di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Nisa,

We are sorry that the outcome of this repair was not what either party had hoped for.

Your iPhone was initially assessed during a home visit and was subsequently taken to our specialist workshop for advanced board-level diagnostics and repair. During this process, our technicians identified significant underlying circuit-board damage together with evidence of previous repair work. Despite extensive diagnostic and repair efforts over several days, we were unfortunately unable to restore the device to full working order.

We respectfully disagree with the suggestion that no work was carried out or that payment was taken without providing a service. The fee covered the home visit, diagnostics, technical labour, specialist assessment and repair attempts undertaken by our technicians. Unfortunately, in complex board-level cases, a successful outcome cannot always be achieved, particularly where substantial pre-existing damage exists.

Although we do not agree with all aspects of your review, we have remained in communication throughout, explained our findings, and are arranging the return of your device.

We understand your disappointment and regret that we could not achieve a successful repair on this occasion.

Kind regards,

iRepairMan Customer Support

Valutata 5 stelle su 5

Good and informative service

Thank you Marty! Came out on the day, no waiting around. Replaced my iPhone battery in 20 mins (don’t try it yourself!).
Respectful of property and fixed the battery in his car in the drive. Recommend.

30 maggio 2026
Non scritta su invito
Logo di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Nick,

Thank you for taking the time to leave such a positive review.

We’re delighted to hear that you were happy with the service and that the same-day appointment was convenient for you. It’s great to know your iPhone battery replacement was completed quickly and efficiently, allowing you to get back to using your device without delay.

We also appreciate your kind comments about professionalism and respect for your property. Providing a convenient, hassle-free repair experience at our customers’ homes is something we take pride in.

Thank you for your recommendation and for choosing iRepairMan. Should you need any help in the future, we’ll be happy to assist.

Kind regards,

Maratib
iRepairMan

Valutata 5 stelle su 5

Marty gave a superb service

Marty gave a superb service. He arrived promptly and replaced my iPhone cracked screen in 20 minutes. Competitively priced and a great result. I recommend highly. Thanks.

26 maggio 2026
Non scritta su invito
Logo di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Jack,

Thank you for your wonderful review and for choosing iRepairMan.

We’re delighted to hear that you were happy with the service and that your iPhone screen replacement was completed quickly and efficiently. We understand how disruptive a cracked screen can be, so our goal is always to provide a fast, convenient repair without compromising on quality.

It’s great to know that you found the service punctual, competitively priced, and that you were pleased with the final result.

Thank you for your recommendation and support. We truly appreciate your trust in our service and look forward to helping again should you ever need us in the future.

Kind regards,

Maratib
iRepairMan

Valutata 1 stelle su 5

Avoid avoid avoid at all costs

Avoid avoid avoid at all costs. Departed with £200 with false promise that phone will become like new once broken screen is replaced. Reported number of issues onsite before he leaves after screen replacement. He says give it a time and it will work! Found so many issues that phone is totally unusable with SIM not recognised. Speaker doesn’t work and the list goes on. When reported again he said work is under warranty and if we want fix the issues send the phone to their workshop at my costs! But I paid to fix the issues on site! Please guys don’t fall in the tricks of this guy and protect your money.

5 marzo 2026
Non scritta su invito
Logo di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

We are sorry to hear that you feel disappointed with your experience. However, we must clarify several points in your review as they do not accurately reflect the service provided.

Your device had pre-existing damage prior to repair, and during the appointment we explained that severe impact damage can sometimes affect additional internal components beyond the screen itself. The service requested and completed was a screen replacement, which was successfully carried out on-site.

When you reported further issues afterwards, we did not refuse support. We advised that the device would need to be inspected at our workshop under the warranty process because certain faults — such as network recognition, audio, motherboard-related issues, or hidden damage — cannot always be fully diagnosed roadside during a mobile call-out repair.

As stated in our terms and warranty policy, workshop inspection or collection may be required for advanced diagnostics. This is standard practice within the repair industry and was not an attempt to avoid responsibility.

We categorically reject the suggestion of “false promises” or “tricks.” Thousands of customers across London use our same-day mobile repair service successfully, and we always aim to resolve genuine concerns professionally and fairly.

We remain willing to inspect the device further and assist where possible under the appropriate diagnostic process.

Valutata 5 stelle su 5

I made the mistake of taking my phone…

I made the mistake of taking my phone with a broken screen to the local shop, which ended up breaking the phone in a different way. IRepairMan came fast and were effective at fixing my phone and were kind enough to wait to make sure the same issues from the first repair didn’t happen again. Would highly recommend!

6 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Very bad experience with this company

Very bad experience with this company, bad communication, late response, not trained at all. Very disappointed

30 aprile 2026
Non scritta su invito
Logo di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear George,

We’re sorry to hear that your experience didn’t meet expectations.

At iRepairMan, we aim to provide clear communication and a reliable service, so it’s disappointing to see that this wasn’t reflected in your case. Your feedback is taken seriously, as it helps us improve how we support our customers.

Some repairs—especially where underlying faults are involved—can take a little longer to properly diagnose and resolve, but we understand how important timely updates are throughout the process.

We’d really appreciate the opportunity to speak with you directly and understand what went wrong, so we can put things right where possible. Please feel free to contact us at your convenience.

Kind regards,
iRepairMan Team
Helping – Integrity – Advantage

Valutata 5 stelle su 5

Great Service

A helpful, professional, prompt and friendly service

30 aprile 2026
Non scritta su invito
Logo di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Risposta di iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Customer,

Thank you for your kind words.

We’re really pleased to hear you found the service helpful, professional, and prompt — that’s exactly what we aim to deliver on every visit. It’s also great to know our friendly approach made a difference.

We truly appreciate your support and look forward to assisting you again whenever needed.

Kind regards,
iRepairMan Team
Helping – Integrity – Advantage

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