En realidad fue muy agradable experiencia, fueron puntuales con la información solicitada y excelentes con el trato. El precio me sorprendio por lo economico y tuve que volver a preguntar para saber q... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The car was quite dirty in the sense that it had been to the beach and there was sand in the interior; also somo of the engine warning lights were on all the time. The staff at the Mérida offcie were... Leggi di più
L'azienda ha risposto
Tuve una excelente experiencia con el servicio al cliente de American Travel Car Rental en Avenida Solidaridad Iberoamericana 7973, San José, Guadalajara, Jalisco. Desde el inicio hasta el final... Leggi di più
L'azienda ha risposto
Excelente atención por parte de todo el personal, brindaron un servicio super amable y de calidad, los autos siempre bien en buen estado y limpios. las tarifas espectaculares. Yo ya los recomendé con... Leggi di più
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Dettagli dell'azienda
Informazioni su Infinity Car Rental
Scritti dall'azienda
Infinity Car Rental is the best option for renting a car without hidden fees or insurance in Mexico.
Infinity Car Rental offers competitive prices and a variety of benefits, including discounts of up to 40%. Our team is available to help you with any questions or concerns you may have during the reservation process.
We want to make your experience with Infinity Car Rental as easy and enjoyable as possible. Contact us today to learn more about our services and take advantage of our great deals!
Reserve your car today and take advantage of our discounts!
Infinity Car Rental offers competitive prices and a variety of benefits, including discounts of up to 40%. Our team is available to help you with any questions or concerns you may have during the reservation process.
We want to make your experience with Infinity Car Rental as easy and enjoyable as possible. Contact us today to learn more about our services and take advantage of our great deals!
Reserve your car today and take advantage of our discounts!
Informazioni di contatto
Parque Logístico, SM 301 MZ 8 LT8 Bodega 33-A, 77536, Cancun, Messico
- +529986891918
- service@infinitycustomer.com.mx
- infinitycarrental.com
4,5
Eccellente
298 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Outstanding experience with the service…
Outstanding experience with the service very easy pickup and return.
24 dicembre 2025
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Risposta di Infinity Car Rental
Thank you very much for your review Jeremy! We are glad to hear that your experience with Infinity Car Rental was excellent. We are committed to providing you with confidence, comfort, and safety on every trip. We hope to see you again soon!
La atención del personal
La atención del personal, siempre son muy atentos,
11 novembre 2025
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Risposta di Infinity Car Rental
¡Gracias por tus palabras Sergio!. Nos encanta saber que nuestro equipo te atendió con amabilidad y profesionalismo 🙌. En Infinity Car Rental cuidamos cada detalle para que viajes sin preocupaciones
RATEROS
Tengan cuidado con esta empresa, SON RATEROS!!!!!
Te van a cobrar la reservacion y a la hora de que te vayan a entregar el coche te van a decir que no pasas filtros de seguridad y se van a quedar tu dinero. Llevo un año pidiendo mi dinero y solo inventan cosas diferentes y al final la unica razon es no pasa filtros de seguridad y eso les da El derecho de robarte.
Ricardo Vazquez en la CDMX, Antonio del Olmo (Gerente) y Todo su equipo son RATEROS!!!
NO PIERDAN SU DINERO.
10 gennaio 2025
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Risposta di Infinity Car Rental
Lamentamos sinceramente tu experiencia Roger. En Infinity Car Rental actuamos con transparencia y tomamos muy en serio este tipo de comentarios. Te pedimos que nos contactes directamente en +52 1 998 355 5505 para revisar tu caso y ofrecerte una solución adecuada.
Easy, quick, and nice people
Everyone was very nice, wait times were not long, the car was clean and easy to drive, they communicated effectively, they did not try to scam us into extra charges, and when we returned the cars and were late to the airport they gave a ride instead of waiting for the shuttle!
30 dicembre 2025
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Risposta di Infinity Car Rental
Thank you so much for your review Rebecca! We are delighted to hear that your experience with Infinity Car Rental was excellent. We are committed to providing you with confidence, comfort, and safety on every trip. We hope to see you again soon!🙌🏻☺️
Easy pick up
Easy pick up
The guy at the front desk speak well englis and the explanation was easy
25 dicembre 2025
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Risposta di Infinity Car Rental
Thank you so much for your review Yannick! We’re happy to hear that the pick-up process was easy and that our front desk staff could explain everything clearly in English. We always try to make things simple and comfortable for our customers. Hope to see you again soon! 😊🚗
I was really impressed with the service…
I was really impressed with the service from Infinity Car Rental at Tulum Airport. Two days before my trip, I was told the Jeep I had reserved wouldn’t be available. However, the team went above and beyond — they checked every option and managed to get a Jeep for me from their Cancun branch.
The service was professional, helpful, and reliable from start to finish. Because of this experience, Infinity Car Rental will be my first choice every time I travel to Tulum.
Thank you for the great service!
18 dicembre 2025
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Risposta di Infinity Car Rental
Thank you very much for your review Sylvain! We are glad to hear that your experience with Infinity Car Rental was excellent 🚗✨. We are committed to providing you with confidence, comfort, and safety on every trip. We hope to see you again soon!
At Cancun airport
At Cancun airport, the agency refused to give me the car I ordered on the internet unless I purchased additional liability insurance above the minimum ($750,000 pesos) required by Mexican law. I left without a rented car.
21 dicembre 2025
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Risposta di Infinity Car Rental
We are sorry to hear about your experience Paul. We appreciate you sharing your feedback, as every comment helps us improve at Infinity Car Rental. Please send us your reservation number to customer.service@infinitycarrental.com so we can follow up immediately.
Excelente servicio personal muy atento…
Excelente servicio personal muy atento y el carro en óptimas condiciones. Lo recomiendo
5 gennaio 2026
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Risposta di Infinity Car Rental
¡Muchas gracias por tu reseña Hilda! Nos alegra saber que tu experiencia con Infinity Car Rental fue excelente 🚗✨. Nuestro compromiso es brindarte confianza, comodidad y seguridad en cada viaje. ¡Te esperamos pronto!
Excelente atención
Excelente atención , rápida y sugerencias necesarias para estar cubierto en todo y tener una experiencia y viaje seguro … vehículo ideal para transportarse en familia…
Me atendió Iván López a quien calificó con un 10/10!!!
4 gennaio 2026
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Risposta di Infinity Car Rental
Gracias por tus palabras Oscar. Nos encanta saber que nuestro equipo te atendió con amabilidad y profesionalismo 🙌. En Infinity Car Rental cuidamos cada detalle para que viajes sin preocupaciones.
Excelente servicio
Excelente servicio ,en tiempos ,todo perfecto la unidades en perfecto estado y muy buen servicio x parte del personal,una experiencia 100 % recomendable,
23 dicembre 2025
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Risposta di Infinity Car Rental
¡Muchas gracias por tu reseña Roberto! Nos alegra saber que tu experiencia con Infinity Car Rental fue excelente 🚗✨. Nuestro compromiso es brindarte confianza, comodidad y seguridad en cada viaje. ¡Te esperamos pronto🙌🏻☺️
Worth the price. Recommended 100%
To be honest l rented a car in the Christmas holiday season, the cost was the most affordable within all the companies that offer the service in Tulum, the car, was not the best it was a little bit old with several details, but for the price and to be used as a transport between all the touristic zones, it was ok, if the price continue being competitive for sure I will be a customer
22 dicembre 2025
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Risposta di Infinity Car Rental
Thank you very much for taking the time to share your experience with us Alberto. We’re glad to hear that you found our prices competitive during the Christmas holiday season.
Your comments help us identify areas where we can continue improving our fleet and service.We truly value your trust and would be happy to welcome you again in the future!🌴🚘
Smooth rental and return experience…
Smooth rental and return experience with best prices.
7 dicembre 2025
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Risposta di Infinity Car Rental
Thank you so much for recommending us, Karan. At Infinity Car Rental, we work every day to exceed our customers' expectations. We look forward to welcoming you back on your next trip!
Risposta di Infinity Car Rental
Thank you for your kind words, Troy. We love to hear that our team treated you with kindness and professionalism 🙌. At Infinity Car Rental, we take care of every detail so you can travel worry-free.
Great experience
Great experience! They answered all my questions immediately. When I had an issue with the car they sent me a new car right away. This will be my 3rd time renting from them. I highly reccomend.
5 dicembre 2025
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Risposta di Infinity Car Rental
Thank you very much for recommending us Jessi. At Infinity Car Rental, we work every day to exceed our customer´s expectations. It will be a pleasure to welcome you back on your next trip!🥰🙌🏻
Excelente experiencia con Infinity
Excelente experiencia con Infinity. Luis Ángel me brindó un servicio al cliente excepcional, muy atento y profesional. ¡Altamente recomendado! 👍
13 dicembre 2025
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Risposta di Infinity Car Rental
Gracias por tus palabras María. Nos encanta saber que nuestro equipo te atendió con amabilidad y profesionalismo 🙌. En Infinity Car Rental cuidamos cada detalle para que viajes sin preocupaciones.
Mi experiencia fue muy buena
Mi experiencia fue muy buena, la unidad se encontraba en perfectas condiciones, limpia y con combustible. El personal fue atento al señalarme todas las características de la contratación y coberturas que eran necesarias, muy amables y rápidas.
El desempeño del vehículo fue muy bueno, no tengo ninguna queja. Incluso cuando hice uso de las asistencias la respuesta fue eficiente.
13 dicembre 2025
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Risposta di Infinity Car Rental
¡Muchas gracias por tu reseña Bitsser!Nos alegra saber que tu experiencia con Infinity Car Rental fue excelente 🚗✨. Nuestro compromiso es brindarte confianza, comodidad y seguridad en cada viaje. ¡Te esperamos pronto!
Excelente servicio de atencion post…
Excelente servicio de atencion post venta
3 dicembre 2025
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Risposta di Infinity Car Rental
Gracias por tus palabras Carlos. Nos encanta saber que nuestro equipo te atendió con amabilidad y profesionalismo 🙌. En Infinity Car Rental cuidamos cada detalle para que viajes sin preocupaciones.
Excelente Servicio
Excelente Servicio, muy buena atención y precios accesibles. Excelente el auto que nos asignaron
5 dicembre 2025
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Risposta di Infinity Car Rental
“¡Muchas gracias por tu reseña, Carlos! Nos alegra saber que tu experiencia con Infinity Car Rental fue excelente 🚗✨. Nuestro compromiso es brindarte confianza, comodidad y seguridad en cada viaje. ¡Te esperamos pronto!”
Good expirience
9 dicembre 2025
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Risposta di Infinity Car Rental
Thank you very much for your review Miguel! We are glad to know that you had a good experience with Infinity Car Rental. We are committed to providing you with confidence, comfort, and safety on every trip. We hope to see you again soon!🚗✨
FUYEZ C EST LA MAFIA !
FUYEZ C EST LA MAFIA !
Une heure de retard pour être récupérer à l aéroport. Ma réservation signalait "rien à payer sur place," l employé ne voulait pas donner la voiture sans que nous payons une assurance en plus de celles que nous avions et qui légalement suffisait . Nous avons dû débourser ,300 dollars. Nous ne pouvions pas faire autrement avec les enfants et aucune autre agence et j aurais perdu l argent de la réservation.
Le service client temporise ne fait rien
Le dernier jour, ils veulent faire payer le nettoyage.
A fuir absolument.
Bandits, brigands, voleurs organisés = mafia !
22 novembre 2025
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Risposta di Infinity Car Rental
We sincerely regret
your experience Guillaume. At Infinity Car Rental, we operate with transparency and take
this type of feedback very seriously. Please contact us directly at
customer.service@infinitycarrental.com so we can review your case and offer you an appropriate solution.
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